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WorksheetsStarting a Business
Total questions: 12
Worksheet time: 9mins
What is a "need"?
An essential you cannot survive without
A luxury that makes life easier or more pleasant
Which of these is a need?
Food
Sofa
Laptop
Designer Clothes
What is a "want"?
Something you can live without but makes life nicer
Something you cannot live without
Which of the following is a "want"?
Food
Water
Shelter
Airpods
What is customer service?
Manufaturing goods
Talking to and helping customers
Advertising products
Counting the money in the till
What does "high staff turnover" mean?
Employees leave a business often and have to be replaced a lot
Employees rarely leave the business and so do not have to be replaced
What does "commission" mean?
You are paid minimum wage
You are paid based on how many items you sell
You are paid a percentage of the sale you make
A management style
What is minimum wage for 16 years olds in the UK?
£9.50
£4.81
£4.20
£6.83
Why is it important to provide good customer service? (Select all that apply)
Customers will come back to the business
The business's reputation will increase
Employees are less likely to leave
Sales and profit increase
What will happen if a business does not satisfy their customers? (Select all correct answers)
Customers will spend more money there
Customers will recommend the business
Customers will shop in a rival business (competitor)
Customers could take legal action (sue) against the business
What do you think are 3 skills or qualities that entrepreneurs must have?
Why do people start their own businesses? (Select all that apply)
They have a skill but can't find a job
They want to be their own boss
They think they can make more money on their own
Starting a business is easy
