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Cash Management 現金管理

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

以下那一項並非開門時必須檢查的項目? (Which of the following is not a must to check item during opening?)

a)

CCTV 及 POS 之時差 (The time different between CCTV & POS)

b)

員工 locker 已上鎖 (Staff locker locked properly)

c)

枱櫈沒有搖晃 (Chairs and tables are stable)

d)

CCTV 是否正常運作 (CCTV well function)

2.

當電子收費有爭議時,以下那一項為正確憑證?(When the digital payment is disputed, which of the following is the correct verification?)

a)

機印堂沽單 (Order Chit)

b)

客人銀行 SMS (Guest SMS)

c)

客人電子錢包紀錄 (Guest digital payment record)

3.

當 CMS 清機輸入錯誤時,以下那一項報告方式為正確?(When the CMS input is incorrect, which of the following reporting is correct?)

a)

以 CMS error template 電郵 DM (Use CMS error template and email to DM)

b)

以特別事項報告電郵 DM (Send DM an incident report)

c)

以 CMS error template WhatsApp DM(Use CMS error template & whatsapp to DM)

4.

如夾萬匙損毁,以下那一項為不正確?(Which of the following is incorrect when handling broken bank key?)

a)

Email 給 DM & OM 備案 (Email to DM & OM)

b)

即時到 office 找管理人員取用後備匙(Go to office & find management team for back up key)

c)

通知維修部跟進換匙事項 (Inform R&M team to follow up the key change)

5.

以下那一項為收貨時要填上收貨單之資料? (Which of the following should fill in during product receiving?)

a)

時間 / 日期 / 貨印 (Time / Date / Branch Chop)

b)

剔號 / 更改後實有收取貨量 (Tick / change the actual receiving quantity)

c)

簽名 (Sign)

d)

以上皆是 (all of the above)

6.

夾萬鎖匙應如何保管? 可選多項答案 (How to properly store the bank key? Can choose multiple answer)

a)

營運其間應由當值現金經理保管 (Keep by cash manager during operations)

b)

非營運時閒鎖匙不應留在分店(Key should not be left at the Shack during off business hour)

c)

放置在有銷的夾萬木門內的夾萬頂部(Place on top of the bank locked in a wooden door)

d)

放在夾萬內 (Place in the bank)

7.

以下那一項 "不需" 在清機時點算? (Which of the following item should "NOT" include during till count closing?)

a)

八達通付款記錄 (Octopus payment record)

b)

現金 (Cash)

c)

Comp 卡及銀聯卡單 (Comp card & UnionPay receipt)

d)

On house 單 (On house receipt)

8.

收銀機故障時,要如何處理? 可選多項答案 (When POS out of order, what should we do? Can choose multiple answer)

a)

用 "現/堂沽單" 收款 (Use order chit to charge guest order)

b)

依單號順序使用 "現/堂沽單"  (Use the order chit according to the number sequence)

c)

手寫所有客人柯打在機印紙上 (Hand write all guest order in POS paper)

d)

正常後,在POS輸入所有"現/堂沽單"(Input all order chit into POS  when back to normal)

9.

當收銀員打 till short 錢超過 $300 時,應... (When cashier short for more than $300 amount, you should?)

a)

全數由收銀員賠償 (Cashier pay the full amount)

b)

$300 由收銀員賠償 + 公司點存免賠 (Cashier pay $300+inventory free compensation)

c)

$300 由收銀員賠償+公司清機免賠 (Cashier pay $300+till closing free compensation)

d)

全數由公司清點免賠 (All fee bear by the company)

10.

以下那一項對 "零用金" 描述是正確的?(Which of the following "Petty Cash" description is correct?)

a)

入 POS 機當日應與少交公司為同一天 (Receipt input POS should be same as day end 少交公司 date)

b)

沒有收據時,要填寫支款單 (Fill in "支款單" when no receipt)

c)

收據須有貨印,支款人及收款人簽名 (Receipt must have branch chop, name of the payee & payer)

d)

以上皆是 (all of the above)

11.

經理房門在以下那種情況可以"不用關閉"?(In which situation the manager's room not need to be closed?)

a)

經理在內休息或處理文件時 (When managers are resting or handling documents)

b)

冇人在經理房內時 (When no people at the managers room)

c)

清點或處理夾萬款項時 (During till count closing or handling bank)

12.

以下那些是 "關店” 的標準? 可選多項答案 (Which of the following are the "Closing" standards? Can choose multiple answer)

a)

進出分店必須有最少1位隊員陪同(At least 1 TM accompanied w/ 1 IC when enter & leave shack)

b)

營業時間以外需把門鎖上 (Lock the door during non-business hours)

c)

把夾萬匙交給明早的持匙人 (Give bank key to the morning cash manager)

d)

檢查 CCTV 運作 (Check CCTV function)

13.

銀櫃內多於多少大額紙幣(港幣$500及$1000)收銀員須通知當值現金經理? (When should cashier inform cash manager to collect big bills($500 & $100)

a)

$1,000

b)

$5,000

c)

$10,000

d)

$20,000

14.

什麼時候需要在 bank 簿上填寫 comp 卡數量?(When should we need to fill in the Comp card quantity in the bank log?)

a)

開舖時 (During opening)

b)

關舖時 (During closing)

c)

兩位持匙人交接時 (During shift transitioning w/ another cash manager)

d)

以上皆是 (all of the above)

15.

什麼情況下 Bank 簿需有見證人加簽?(Under what circumstance does the bank log need to be witnessed?)

a)

持匙人安排另一持匙人去銀行 (Cash manager arrange another Cash manager to bank)

b)

持匙人與持匙人交接 (During shift transitioning)

c)

當天只有一位持匙人 (Only one cash manager at that day)