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S1. Nature of Negotiation: declare vs create value

Total questions: 26

Worksheet time: 13mins

Name
Class
Date
1.

To most people, the terms “bargaining” and “negotiation” are

a)

mutually exclusive.

b)

interchangeable.

c)

not related.

d)

interdependent.

2.

A situation in which both parties are trying to find a mutually acceptable solution to a complex conflict is known as which of the following?

a)

mutual gains

b)

win-lose

c)

zero-sum

d)

win-win

3.

Which is not a characteristic of all negotiation situations?

a)

conflict between parties

b)

two or more parties involved

c)

an established set of rules

d)

a voluntary process

4.

Tangible factors

a)

include the price or terms of agreement.

b)

are psychological motivations that influence the negotiations.

c)

include the need to look good in negotiations.

d)

cannot be measured in quantifiable terms.

5.

Which of the following is not an intangible factor in a negotiation?

a)

the need to look good

b)

final agreed upon price on a contract

c)

the need to appear “fair” or “honorable”

d)

to maintain a good relationship

6.

Interdependent parties’ relationships are characterized by

a)

interlocking goals.

b)

solitary decision making.

c)

established procedures.

d)

rigid structures.

7.

A zero-sum situation is also known by another name. Which of the following terms means the same as “zero sum”?

a)

integrative

b)

distributive

c)

win-lose

d)

mutual adjustment

8.

BATNA stands for

a)

best alternative to a negotiated agreement.

b)

best assignment to a negotiated agreement.

c)

best alternative to a negative agreement.

d)

best alternative to a negative assignment.

9.

What are the two dilemmas of negotiation?

a)

the dilemma of cost and the dilemma of profit margin

b)

the dilemma of honesty and the dilemma of profit margin

c)

the dilemma of trust and the dilemma of cost

d)

the dilemma of honesty and the dilemma of trust

10.

Which of the following statements is not true of concessions?

a)

A concession happens when one party suggests alterations to the other party’s proposal.

b)

Concessions restrict the range of solution options.

c)

When a party makes a concession, the bargaining range is constrained.

d)

A concession happens when one party agrees to make change in their own position.

11.

Which of the following situations would be appropriate for a value claiming strategy or tactic?

a)

a mutual gains situation

b)

an integrative situation

c)

a distributive situation

d)

a situation in which many people can achieve their goals and objectives

12.

Which of the following situation would be appropriate for a value creating tactic or strategy?

a)

a distributive situation

b)

a non-zero-sum situation

c)

a situation in which there can be only one winner

d)

a zero-sum situation

13.

Many of the most important factors that shape a negotiation result do not occur during the negotiation, but occur after the parties have negotiated.

a)

True

b)

False

14.

Negotiation situations have the same fundamental characteristics.

a)

True

b)

False

15.

A creative negotiation that meets the objectives of all sides may not require compromise.

a)

True

b)

False

16.

One characteristic common to all negotiation situations is that both parties negotiate by choice, as negotiation is largely a voluntary process.

a)

True

b)

False

17.

Examples of tangible factors in the negotiation process is the need to “win,” the need to look “good,” and the need to appear “fair.”

a)

True

b)

False

18.

When the goals of two or more people are interconnected so that only one can achieve the goal—such as running a race in which there will be only one winner—this is a competitive situation, also known as a non-zero-sum or distributive situation.

a)

True

b)

False

19.

A zero-sum situation is a situation in which individuals are so linked together that there is a positive correlation between their goal attainments.

a)

True

b)

False

20.

When entering negotiation, a prepared negotiator will understand their own BATNA as well as the other party’s BATNA.

a)

True

b)

False

21.

Remember that every possible interdependency has an alternative; negotiators can always say “no” and walk away.

a)

True

b)

False

22.

The effective negotiator needs to understand how people will adjust and readjust, and how the negotiations might twist and turn, based on one’s own moves and the others’ responses.

a)

True

b)

False

23.

Concessions restrict the range of solution agreement options, but concessions broaden the bargaining range of the negotiations.

a)

True

b)

False

24.

Non-zero-sum situations are ones where many people can achieve their goals and objectives.

a)

True

b)

False

25.

When deciding how to use concessions, negotiators may face the dilemma of honesty – how much they should believe what the other party tells them.

a)

True

b)

False

26.

Differences in time preferences have the potential to create value in a negotiation.

a)

True

b)

False