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Oral communication

Total questions: 75

Worksheet time: 38mins

Name
Class
Date
1.

Is very vital to our everyday lives

a)

Communication

b)

Talks

c)

Conversation

d)

Feedback

2.

It occurs within systems of interelated and interacting parts.

a)

Communication is symbolic

b)

Communication is process

c)

Communication is systematic

d)

Communication involves meaning

3.

Contrary to what many thinks or believe, meanings are assigned, given, or invented not recieved.

a)

Communication is meaning

b)

Communication is systematic

c)

Communication is process

d)

Communication is symbolic

4.

It can be verbal or non-verbal, are basis of language

a)

Communication is meaning

b)

Communication is systematic

c)

Communication is process

d)

Communication is symbolic

5.

It is a creative, continuing condition of life, a process that changes as the communicators environment and needs.

a)

Communication is meaning

b)

Communication is process

c)

Communication is systematic

d)

Communication is symbolic

6.

Give one example of communication is process

(a)  

7.

Source of the message that encodes into symbols

that are verbal or non verbal.

a)

Channel

b)

Medium

c)

Speaker/sender

d)

Message

8.

Is the method or means of sending or expressing the messagewhich perhaps be through any of five senses.

a)

Channel

b)

Medium

c)

Context

d)

Content

9.

Any information or anything the speaker want to communicate

By using medium.

a)

Message

b)

Feedback

c)

Context

d)

Content

10.

In form which the speaker/sender conveys the message which may be probably speech, conversation, letter, email, blog, newspaper, book, and through channel.

a)

Response

b)

Feedback

c)

Channel

d)

Medium

11.

Gets the message in the medium through the chosen channel

a)

Listener/reciever

b)

Context

c)

Noise

d)

Message

12.

Is the recievers response, verbally or non-verbally

a)

Content

b)

Feedback

c)

Context

d)

Noise

13.

The situation environment in which communication takes place

a)

Medium

b)

Theme

c)

Context

d)

Environment

14.

Anything that gets in the way of accurately sending, recieving and interpreting the message

a)

Transmitter

b)

Connection

c)

Signal

d)

Noise

15.

Are diagrams that make you understand the process at glance.

a)

Gatekeeper model

b)

Interactive models

c)

Model of communication

d)

The process of communication

16.

The model has been originally intended to show how the radio and telephone technologies function.

a)

Communication models

b)

Shannon and Weaver's communication model

c)

Weiner's interactive model of communication

d)

Schramm's model of communication

17.

The interactive model is variant of shannon and weaver's model.

a)

Weiner's interactive model

b)

Communication model

c)

Shannon's model of communucation

d)

Schramm's model of communication

18.

This model accounts for how people interpret the message.

a)

Schramm's model of communication

b)

Shannon's communication model

c)

Weiner's communication model

d)

Weaver's communication model

19.

The (a)   provides feedback to the message he recieves to follow the information source to modify the message in realor present time.

20.

(a)   is a message

21.

The original source of feedback becomes an ___________ ______

(a)  

22.

The original consumer of feedback turns into a (a)  

23.

Is frequently used in mass communication

a)

Intermidiaries

b)

Editors

c)

Gatekeeper model

d)

Audience

24.

It contains ______ defined as "life experiences, attitudes, beliefs that each communicators brings to an interaction and that shape how message are sent and recieved.

a)

Noise

b)

Overlap

c)

Field of experience

d)

Encoder

25.

Intermediaries can decide the following except:

a)

When they want the message to be seen

b)

What message they want others to see

c)

Which context they want the message to be seen

d)

Can delete the context of the message

26.

Communication is used for both face to face and mediated communication such as teleconferencing or videoconferencing.

a)

Hand gesture

b)

Verbal communication

c)

Non-verbal communication

d)

Talks

27.

Is the ability to accurately recieve and interpret messages in the communication process

a)

Aggregators

b)

Listening skills

c)

Principles of listening

d)

Moderators

28.

Relax focus on the speaker forget other things.

a)

Remove distractions

b)

Stop talking

c)

Empathize

d)

Prepare yourself to listen

29.

Keep an open mind when listening to the speaker

a)

Empathize

b)

Stop talking

c)

Be patient

d)

Listen to the tone

30.

Focus on what is being said

a)

Remove distractions

b)

Listen to the tone

c)

Be patient

d)

Avoid personal prejudice

31.

The skill we use to ensure that we have understood the message of the speaker in an interpersonal exchange.

a)

Clarification

b)

Listening skills

c)

Asserting yourself

d)

Engaged listener

32.

Is the transfer of information through body language, facial expression, gestures, created space and more

a)

Body language

b)

Hand signs

c)

Non-verbal communication

d)

Verbal communication

33.

When someone is talking, listen to what they are saying; do not interupt

a)

Wait and watch for non-verbal communication

b)

Empathize

c)

Be patient

d)

Stop talking

34.

If the speaker pauses to formulate what to say or catch a breath, let them continu at their own time; never interupt or ginish a sentence for them

a)

Put the speaker at ease

b)

Be patient

c)

Avoid personal prejudice

d)

Tapping foot and fingers

35.

Bear in mind that everyone has different ways of speaking, so do not let the speaker's habits or mannerism distract you

a)

Stop talking

b)

Wait and watch for non-verbal communication

c)

Listen to the tone

d)

Avoid personal prejudice

36.

Every speaker varies the pitch, tone, and volume of his voice depending on the situation

a)

Remove distractions

b)

Listen to the tone

c)

Put the speaker at ease

d)

Empathize

37.

Show you are listening and understanding what he is saying by maintaining eye contact and using gestures that encourage him to continue speaking

a)

Put the speaker at ease

b)

Listen to ideas not just words

c)

Encourage

d)

Cconfidence

38.

Connect pieces of information; understand what is being said and look at the full picture.

a)

Listen to the tone

b)

Avoid personal prejudice

c)

Listen to ideas, not just words

d)

Put the speaker at ease

39.

Listen not only with your ears but also with your eyes

a)

Be patient

b)

Avoid noise

c)

Wait and watch for non-verbal communication

d)

Avoid distractions

40.

Refers to the communication between people from two different cultures

a)

Intercultural communication

b)

Symbolic communication

c)

Interpretive

d)

Transactional

41.

was originated from latin word “cultura” which means (“to cultivate”)

a)

Inter

b)

Cult

c)

Culture

d)

Cultura

42.

Inter was originated from latin word “inter” which means

a)

Mid

b)

Between

c)

Middle

d)

Eme lang to yawa

43.

intercultural communication represents the

acknowledgement of knowing the importance of other cultures

through communication

a)

Interpretive

b)

Symbolic

c)

Contextual

d)

Transactional

44.

intercultural communication provides a framework for

understanding one another's cultural experiences

a)

Symbolic

b)

Transactional

c)

Contextual

d)

Interpretive

45.

intercultural communication includes an understanding

where the speaker expects the listener to understand the context

of what is being spoken

a)

Contextual

b)

Transactional

c)

Interpretive

d)

Symbolic

46.

intercultural communication has a sender and receiver

just like in commerce, where it has buyer and seller.

a)

Symbolic

b)

Transactional

c)

Interpretive

d)

Contextual

47.

Among the forms of non verbal communication, it is the most striking differences

a)

Eye contact/ gaze

b)

Facial expression

c)

Gesture

d)

Touch

48.

It is the only form of nonverbal communication that can be considered universal

a)

Physical space

b)

Time

c)

Facial expression

d)

Posture

49.

has cited six universal facial expressions

a)

Matsumoto 2006

b)

Edmonds 2015

c)

Matsumo 2006

d)

Project communication 2010

50.

the purposive movement of our fingers, hands, arms, head, shoulders, torso,

legs, or feet for nonverbal communication.

a)

Gesture

b)

Touch

c)

Posture

d)

Time

51.

It is culturally determined. Each culture has a clear concept of what parts of the body one may not touch.

a)

Posture

b)

Touch

c)

Gesture

d)

Time

52.

is the way we sit, stand, walk, or carry ourselves

a)

Gesture

b)

Pose

c)

Time

d)

Posture

53.

It is one of the most central differences that separate cultures and cultural

ways of doing things.

a)

Eye contact

b)

Time

c)

Space

d)

Sense

54.

In China, people love to stand a little bit closer, and if two friends stand too far

from each other, people will feel that they are not friends at all

a)

Privacy

b)

Physical space

c)

Guo 2012

d)

Time

55.

Asians bathe frequently, but Americans and Europeans criticize this practice.

Arabs consider natural body odor as normal

a)

Smell

b)

Odor

c)

Scent

d)

Fragrance

56.

The following are good public communicator except:

a)

Cultural groups believes that they are superior to all other (mattheo 1986)

b)

Avoid ethnocentrism, the belief that your group or culture is superior to all other

groups or cultures (Lucas, 2000)

c)

Treat all cultures and cultural groups as your equal.

d)

Do not prejudge anyone by his physical appearance. As the saying goes, "Do

not judge a book by its cover".

57.

listening with the goal of learning, understanding, and grasping information

a)

Appreciative listening

b)

Informative listening

c)

Discriminative listening

d)

Critical listening

58.

a dynamic and compassionate process that calls for more than taking in someone else's words

a)

Emphatic listening

b)

Discriminative listening

c)

Appreciative listening

d)

Critical listening

59.

a process for understanding what is said and evaluating, judging, and forming an opinion on what you hear

a)

Empathic listening

b)

Informative listening

c)

Critical listening

d)

Discriminative listening

60.

type of listening behavior where the listener seeks certain information which they will appreciate, and meet his/her needs and goals

a)

Discriminative listening

b)

Appreciative listening

c)

Empathic listening

d)

Informative listening

61.

when the listener interprets and assigns meaning to sound rather than to words.

a)

Discriminative listening

b)

Empathic listening

c)

Informative listening

d)

Critical listening

62.

It is the most basic function of communication

a)

To provide information

b)

To motivate

c)

To regulate

d)

To facilitate emotional expression

63.

It is the energy that influences a person's behavior inn different ways in his pursuit of his goal.

a)

Hobbies

b)

Likes

c)

Motivation

d)

Interest

64.

A flow of information that comes from the superiors to the subordinates

a)

Downward flow

b)

Upward flow

c)

Horizontal flow

d)

All of the above

65.

A flow of information that comes from the subordinates down to the superiors. 

a)

Downward flow

b)

Upward flow

c)

Horizontal flow

d)

None of the above

66.

A flow of information that comes from husband to wife.

a)

None of the above

b)

Upward flow

c)

Horintal flow

d)

Downward flow

67.

It is a social process whereby social behavior is exchanged for a reward

a)

Exchange

b)

Conflict

c)

Coercion

d)

Competition

68.

a process of making someone do something by using threats

a)

Competition

b)

Coercion

c)

Exchange

d)

Conflict

69.

Refers to strong disagreement between people

a)

Conflict

b)

Coercion

c)

Disagreement

d)

Exchange

70.

A form of communication that may be used to effect social interaction

a)

Small talk

b)

Light control talk

c)

Straight talk

d)

Heavy talk

71.

A form of communication that may be used to facilitate emotional expression.

a)

Light control talk

b)

Straight talk

c)

Search talk

d)

Heavy talk

72.

A form of communication that may be used to motivate people

a)

Light control talk

b)

Search talk

c)

Small talk

d)

Heavy talk

73.

The art of purging, cleansing, and unloading of ideas and emotions

a)

Catharsis

b)

Dilemma

c)

Cleaning

d)

Cleansing

74.

He categorizes social interaction in to five. 

a)

Morthy

b)

Goffman

c)

Goofman

d)

Morphy

75.

The functions of communication can be effectively realized and fulfilled by using different kinds of oral texts or what Locke calls

a)

Conversation

b)

Talks

c)

Search talks

d)

Small talks