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WorksheetsOral communication
Total questions: 75
Worksheet time: 38mins
Is very vital to our everyday lives
Communication
Talks
Conversation
Feedback
It occurs within systems of interelated and interacting parts.
Communication is symbolic
Communication is process
Communication is systematic
Communication involves meaning
Contrary to what many thinks or believe, meanings are assigned, given, or invented not recieved.
Communication is meaning
Communication is systematic
Communication is process
Communication is symbolic
It can be verbal or non-verbal, are basis of language
Communication is meaning
Communication is systematic
Communication is process
Communication is symbolic
It is a creative, continuing condition of life, a process that changes as the communicators environment and needs.
Communication is meaning
Communication is process
Communication is systematic
Communication is symbolic
Give one example of communication is process
(a)
Source of the message that encodes into symbols
that are verbal or non verbal.
Channel
Medium
Speaker/sender
Message
Is the method or means of sending or expressing the messagewhich perhaps be through any of five senses.
Channel
Medium
Context
Content
Any information or anything the speaker want to communicate
By using medium.
Message
Feedback
Context
Content
In form which the speaker/sender conveys the message which may be probably speech, conversation, letter, email, blog, newspaper, book, and through channel.
Response
Feedback
Channel
Medium
Gets the message in the medium through the chosen channel
Listener/reciever
Context
Noise
Message
Is the recievers response, verbally or non-verbally
Content
Feedback
Context
Noise
The situation environment in which communication takes place
Medium
Theme
Context
Environment
Anything that gets in the way of accurately sending, recieving and interpreting the message
Transmitter
Connection
Signal
Noise
Are diagrams that make you understand the process at glance.
Gatekeeper model
Interactive models
Model of communication
The process of communication
The model has been originally intended to show how the radio and telephone technologies function.
Communication models
Shannon and Weaver's communication model
Weiner's interactive model of communication
Schramm's model of communication
The interactive model is variant of shannon and weaver's model.
Weiner's interactive model
Communication model
Shannon's model of communucation
Schramm's model of communication
This model accounts for how people interpret the message.
Schramm's model of communication
Shannon's communication model
Weiner's communication model
Weaver's communication model
The (a) provides feedback to the message he recieves to follow the information source to modify the message in realor present time.
(a) is a message
The original source of feedback becomes an ___________ ______
(a)
The original consumer of feedback turns into a (a)
Is frequently used in mass communication
Intermidiaries
Editors
Gatekeeper model
Audience
It contains ______ defined as "life experiences, attitudes, beliefs that each communicators brings to an interaction and that shape how message are sent and recieved.
Noise
Overlap
Field of experience
Encoder
Intermediaries can decide the following except:
When they want the message to be seen
What message they want others to see
Which context they want the message to be seen
Can delete the context of the message
Communication is used for both face to face and mediated communication such as teleconferencing or videoconferencing.
Hand gesture
Verbal communication
Non-verbal communication
Talks
Is the ability to accurately recieve and interpret messages in the communication process
Aggregators
Listening skills
Principles of listening
Moderators
Relax focus on the speaker forget other things.
Remove distractions
Stop talking
Empathize
Prepare yourself to listen
Keep an open mind when listening to the speaker
Empathize
Stop talking
Be patient
Listen to the tone
Focus on what is being said
Remove distractions
Listen to the tone
Be patient
Avoid personal prejudice
The skill we use to ensure that we have understood the message of the speaker in an interpersonal exchange.
Clarification
Listening skills
Asserting yourself
Engaged listener
Is the transfer of information through body language, facial expression, gestures, created space and more
Body language
Hand signs
Non-verbal communication
Verbal communication
When someone is talking, listen to what they are saying; do not interupt
Wait and watch for non-verbal communication
Empathize
Be patient
Stop talking
If the speaker pauses to formulate what to say or catch a breath, let them continu at their own time; never interupt or ginish a sentence for them
Put the speaker at ease
Be patient
Avoid personal prejudice
Tapping foot and fingers
Bear in mind that everyone has different ways of speaking, so do not let the speaker's habits or mannerism distract you
Stop talking
Wait and watch for non-verbal communication
Listen to the tone
Avoid personal prejudice
Every speaker varies the pitch, tone, and volume of his voice depending on the situation
Remove distractions
Listen to the tone
Put the speaker at ease
Empathize
Show you are listening and understanding what he is saying by maintaining eye contact and using gestures that encourage him to continue speaking
Put the speaker at ease
Listen to ideas not just words
Encourage
Cconfidence
Connect pieces of information; understand what is being said and look at the full picture.
Listen to the tone
Avoid personal prejudice
Listen to ideas, not just words
Put the speaker at ease
Listen not only with your ears but also with your eyes
Be patient
Avoid noise
Wait and watch for non-verbal communication
Avoid distractions
Refers to the communication between people from two different cultures
Intercultural communication
Symbolic communication
Interpretive
Transactional
was originated from latin word “cultura” which means (“to cultivate”)
Inter
Cult
Culture
Cultura
Inter was originated from latin word “inter” which means
Mid
Between
Middle
Eme lang to yawa
intercultural communication represents the
acknowledgement of knowing the importance of other cultures
through communication
Interpretive
Symbolic
Contextual
Transactional
intercultural communication provides a framework for
understanding one another's cultural experiences
Symbolic
Transactional
Contextual
Interpretive
intercultural communication includes an understanding
where the speaker expects the listener to understand the context
of what is being spoken
Contextual
Transactional
Interpretive
Symbolic
intercultural communication has a sender and receiver
just like in commerce, where it has buyer and seller.
Symbolic
Transactional
Interpretive
Contextual
Among the forms of non verbal communication, it is the most striking differences
Eye contact/ gaze
Facial expression
Gesture
Touch
It is the only form of nonverbal communication that can be considered universal
Physical space
Time
Facial expression
Posture
has cited six universal facial expressions
Matsumoto 2006
Edmonds 2015
Matsumo 2006
Project communication 2010
the purposive movement of our fingers, hands, arms, head, shoulders, torso,
legs, or feet for nonverbal communication.
Gesture
Touch
Posture
Time
It is culturally determined. Each culture has a clear concept of what parts of the body one may not touch.
Posture
Touch
Gesture
Time
is the way we sit, stand, walk, or carry ourselves
Gesture
Pose
Time
Posture
It is one of the most central differences that separate cultures and cultural
ways of doing things.
Eye contact
Time
Space
Sense
In China, people love to stand a little bit closer, and if two friends stand too far
from each other, people will feel that they are not friends at all
Privacy
Physical space
Guo 2012
Time
Asians bathe frequently, but Americans and Europeans criticize this practice.
Arabs consider natural body odor as normal
Smell
Odor
Scent
Fragrance
The following are good public communicator except:
Cultural groups believes that they are superior to all other (mattheo 1986)
Avoid ethnocentrism, the belief that your group or culture is superior to all other
groups or cultures (Lucas, 2000)
Treat all cultures and cultural groups as your equal.
Do not prejudge anyone by his physical appearance. As the saying goes, "Do
not judge a book by its cover".
listening with the goal of learning, understanding, and grasping information
Appreciative listening
Informative listening
Discriminative listening
Critical listening
a dynamic and compassionate process that calls for more than taking in someone else's words
Emphatic listening
Discriminative listening
Appreciative listening
Critical listening
a process for understanding what is said and evaluating, judging, and forming an opinion on what you hear
Empathic listening
Informative listening
Critical listening
Discriminative listening
type of listening behavior where the listener seeks certain information which they will appreciate, and meet his/her needs and goals
Discriminative listening
Appreciative listening
Empathic listening
Informative listening
when the listener interprets and assigns meaning to sound rather than to words.
Discriminative listening
Empathic listening
Informative listening
Critical listening
It is the most basic function of communication
To provide information
To motivate
To regulate
To facilitate emotional expression
It is the energy that influences a person's behavior inn different ways in his pursuit of his goal.
Hobbies
Likes
Motivation
Interest
A flow of information that comes from the superiors to the subordinates
Downward flow
Upward flow
Horizontal flow
All of the above
A flow of information that comes from the subordinates down to the superiors.
Downward flow
Upward flow
Horizontal flow
None of the above
A flow of information that comes from husband to wife.
None of the above
Upward flow
Horintal flow
Downward flow
It is a social process whereby social behavior is exchanged for a reward
Exchange
Conflict
Coercion
Competition
a process of making someone do something by using threats
Competition
Coercion
Exchange
Conflict
Refers to strong disagreement between people
Conflict
Coercion
Disagreement
Exchange
A form of communication that may be used to effect social interaction
Small talk
Light control talk
Straight talk
Heavy talk
A form of communication that may be used to facilitate emotional expression.
Light control talk
Straight talk
Search talk
Heavy talk
A form of communication that may be used to motivate people
Light control talk
Search talk
Small talk
Heavy talk
The art of purging, cleansing, and unloading of ideas and emotions
Catharsis
Dilemma
Cleaning
Cleansing
He categorizes social interaction in to five.
Morthy
Goffman
Goofman
Morphy
The functions of communication can be effectively realized and fulfilled by using different kinds of oral texts or what Locke calls
Conversation
Talks
Search talks
Small talks
