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Worksheets

Computer System Servicing

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

_____________________ is the possibility of the hazard harming someone.

a)

Assessment

b)

Danger

c)

Material

d)

Risk

2.

The following are types of hazards EXCEPT FOR:

a)

Electric Shock Hazards

b)

Physical Hazards

c)

Chemical Hazards

d)

Thermal Hazards

3.

Hazards are anything that can hurt a person.

a)

True

b)

False

4.

The following are standard protocols in checking the materials and goods you will be receiving in work EXCEPT FOR

a)

The device looks like it is working

b)

There is documentation

c)

The purchase order matches the specific device and quantity

d)

The packing slip is received

5.

Hazard ____________ involves observing the workplace’s surroundings to recognize potential risks.

a)

Control

b)

Identification

c)

Recycling

d)

Observation

6.

Occupational Health and Safety is concerned with health, safety, and welfare issues in the workplace. 

Although policies and procedures are not important in discussing OHS, it is important to remember what the supervisor tells you when you are in the workplace for it to be safer and better.

a)

True

b)

False

7.

Computer equipment would need occasional repair and maintenance; thus, requiring the assistance of computer systems service providers.

a)

True

b)

False

8.

As a computer technician, the ability to work in groups and the ability to translate technical information to non-technical users are not required when working in this field.

a)

True

b)

False

9.

Having a Computer Systems Servicing NC II qualification is an entry point for a career in the computer field. 

a)

True

b)

False

10.

__________ are sets of rules that outline specification of dimensions, design of operation, materials, and performance. They provide basis for good quality and protocol.

a)

Quality

b)

Guidelines

c)

Standards

d)

Assessments

11.

The computer, since it was made in the 19th century, have been developed and improved through the years.  The following are the computers made during those years EXCEPT FOR:

a)

Value Machine

b)

MS-Dos

c)

Atanasoff-Berry Computer

d)

Analytical Engine

12.

The following are FACTS about the Central Processing Unit (CPU) EXCEPT FOR:

a)

Intel is the only brand of CPU available in the market.

b)

It is also called the processor.

c)

A fan and a heat sink is usually installed to regulate its temperature.

d)

It is the brain of the computer. It interprets and carries out the basic instructions to operate a computer. 

13.

The computer is a device that accepts information in the form of ___________________, and manipulates it for some result based on a program or sequence of instructions on how the data is to be processed.

a)

Digitalized Data

b)

Controlled Currrents

c)

Analog Frequencies

d)

Electric Blasts

14.

This serves as the source for electricity to the computer. Attached are vital hardware cables and buses for transferring power to various components in the computer. 

a)

Power Supply

b)

Central Processing Unit

c)

System Unit

d)

Battery

15.

When working with electronic equipment, it is important to make sure that there is no static electricity to avoid damage of computer parts that is why it is important to use these tools:

a)

LAN Tester

b)

Antistatic Mat and Wrist Wrap

c)

Compressed Air

d)

Crimping Tool

16.

This is a tool used in locking Rj45 into UTP Cables

a)

Precision Tools

b)

LAN Tester

c)

Desoldering Tool

d)

Crimping Tools

17.

There are various types of computers depending on its purpose.  The following are types of computers EXCEPT FOR:

a)

Market Computer

b)

Mainframe Computer

c)

Supercomputer

d)

Microcomputer

18.

This is a kind of port that is used in modern monitors and home theaters. It also transmits digital audio and video.

a)

Firewire

b)

VGA

c)

S/PDIF

d)

HDMI

19.

How much GB of  RAM (at least) should the following require?

Basic application software such as Office Suite |  at least ___ GB . 

Programs and multimedia  |  at least ___ GB. 

Modern games and editing software | at least   ___ GB. 

a)

4, 8, 16

b)

1, 2, 4

c)

2, 6, 8

d)

1, 4, 8

20.

The following are storage devices EXCEPT FOR:

a)

Solid State Drive

b)

Random Access Memory

c)

Flash Drive

d)

Hard Disk Drive

21.

What is the best indicator that you have successfully assembled a computer?

a)

The PC is able to boot up to the BIOS.

b)

All wires are connected and the lights blink when turned on.

c)

There is a beeping sound as you turn it on.

d)

You are able to close the system case cover.

22.

Before assembling the computer components, you should clean the components with a brush and add an amount of thermal paste to the heat sink and the processor.

a)

True

b)

False

23.

After removing the Central Processing Unit, add thermal paste on the pins before putting it back to the CPU socket.

a)

True

b)

False

24.

These are the most necessary peripherals you should connect to your system unit to be able to run the computer easily.

a)

Scanner, Mouse, Webcam

b)

Joystick, Headphones, Speakers

c)

Speakers, Printer

d)

Keyboard, Mouse, Monitor

25.

After disassembling a computer, what do you usually do before re-assembling the components again?

a)

Let them dry through the air conditioner or at room temperature

b)

Use a well sanitized moist cloth and wipe the components neatly

c)

Put them away in a clean and secure box

d)

Note the specifications

26.

When these are being installed in their slots, you should push these down properly to align it to the slots until you hear a click when the tabs lock.

a)

Random Access Memory

b)

Power Supply Unit

c)

Central Processing Unit

d)

CPU Fan

27.

These are the most common ports used by monitors to produce the best video quality, except for

a)

RPS

b)

HDMI

c)

VGA

d)

DVI

28.

When wearing the anti-static wrist wrap, where should the other end (aside from the wrist) should you clip the wrap onto?

a)

Unpainted part of the case

b)

I/O Bezel Plate

c)

Any screw

d)

Standoffs of the case

29.

The following are wirings from the power supply connected to the motherboard EXCEPT FOR:

a)

2-pin power connector

b)

SATA power connector

c)

24-pin ATX power connector

30.

Ideally, what is the LAST component that you take out in the disassembly process?

a)

RAM

b)

Power Supply Connectors

c)

CPU

d)

CPU Fan

31.

It is a layer of software used to manage computer resources. It provudes the interface, configures and manage hardware to connect components to applications.

a)

Program Applications

b)

BIOS

c)

Device Drivers

d)

Operating System

32.

Third party applications like Rufus make use of bootable devices in the process of installing an operating system. Which device do we usually use to install an operating system?

a)

Cloud Drive

b)

Random Access Memory

c)

Flash Drive

d)

Hard Drive

33.

This operating system makes use of an interface with a Start Menu, Taskbar, System Tray among other user interface components.

a)

Windows

b)

Linux

c)

Reaver

d)

MAC OS

34.

It is responsible in making sure that all chips, hard drives, ports, CPU, and other components function together properly. This boots the computer and loads the drivers.

a)

BIOS

b)

Device Driver

c)

Operating System

d)

Software

35.

These are small software programs that help the operating system use the hardware devices. This is constantly updated and made sure that the correct versions are installed.

a)

Drivers

b)

BIOS

c)

Windows

d)

Operating Systems

36.

Which of the following is a FREE operating system?

a)

MAC OS

b)

Linux

c)

Reaver

d)

Windows

37.

This is a program used by the operating system to organize data or application files. The type of this program determines how data and programs will be accessed.

a)

File System

b)

Winzip

c)

.EXE organizer

d)

Installation Procedure

38.

These are several ways in installing device drivers EXCEPT FOR:

a)

Driver Update through Device Manager

b)

Driverpack Solution

c)

None

d)

Manufacturer's DVD Installer

e)

Downloading drivers online

39.

The following are operating systems EXCEPT FOR

a)

Linux

b)

Reaver

c)

Windows

d)

MAC OS

40.

Booting is a startup sequence that launches the operating system of a computer when it is turned off. When installing an operating system to a computer, these files are placed in a boot drive. 

What is the most common boot drive used to load the operating system?

a)

USB

b)

Hard Drive

c)

Flash Drive

d)

Random Access Memory

41.

A good network testing strategy is one where the network manager is able to predict the operation of the network. 

a)

True

b)

False

42.

It is the medium through which information usually moves from one network device to another.

a)

Patch Panels

b)

Wire Packet

c)

Modular Box

d)

Topology

e)

Cable

43.

It is the actual measurement of the network's state of operation over a period of time. The record is used as basis for comparison or control.

a)

Utility Command Tool

b)

Strategic Network Plan

c)

Network Testing

d)

Ping Results

44.

This is a network device that forwards data packets along networks. It is connected to at least two networks, usually two LANs or WANs or a LAN and the ISP network.

a)

Repeater

b)

Switch

c)

Router

d)

Hub

45.

192.168.0.1 is the most common default IP Address when you are accessing the router.

a)

True

b)

False

46.

It is used to connect and route circuits for monitoring, interconnecting, and testing circuits in a convenient and flexible network. Organizing these is important in the workplace to minimize hazards like hanging and open network cables.

a)

Router

b)

Modular Box

c)

Hub

d)

Patch Panel

e)

Switch

47.

This is a group of computers and connected devices that share a common communication line to a server.

a)

IP Address

b)

DHCP Server

c)

Client

d)

Hub

e)

Local Area Network

48.

This is the most popular type of cable used for Local Area networks. It has two shielded wires twisted around each other.

a)

Shielded Twisted Pair Cable

b)

Coaxial Cable

c)

Unshielded Twisted Pair Cable

d)

Fiber Optic Cable

49.

The following are encryption methods for wireless networks EXCEPT FOR

a)

Wired Equivalent Privacy (WEP)

b)

802.1X Authentication

c)

Wi-Fi Protected Access (WPA and WPA2)

d)

Weblock System

50.

All modern routers support 802.11n or Wireless-N which offer the most stable speeds.

a)

True

b)

False