wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Chapter 3 Hospitality: Past, Present, Future

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

What three countries played an important role in the early days of hospitality?

a)

Greece

b)

Rome

c)

France

d)

Egypt

2.

What was the contribution of the Roman empire to hospitality?

a)

Money

b)

Road systems

c)

invention of grand hotels

d)

souvenirs

3.

What was the contribution of Greece to hospitality?

a)

Money

b)

Souvenirs

c)

Roadways

d)

Food

4.

What was the contribution from Egypt to hospitality?

a)

Money

b)

Roadways

c)

Souvenirs

d)

Maps

5.

Check all that apply: What are the major contributions that the United States made to hospitality.

a)

inns

b)

motels

c)

restaurant chains

d)

Grand hotels

6.

What type of travel created a need for inns where travelers could eat and sleep?

a)

Railroad

b)

Stagecoach

c)

Airplanes

d)

Cruises

7.

What type of lodging was created after automobile travel became more common?

a)

Hotels

b)

Inns

c)

Bed & Breakfast

d)

Motels

8.

Which Act was created that ensured that people with disabilities are treated fairly and have access to public building?

a)

The People with Disabilities Act

b)

The Americans with Special Needs Act

c)

The Americans with Disabilities Act

9.

Which segment suffers first when there is a downturn in the recession?

a)

Government

b)

Retail

c)

Industrial

d)

Hospitality

10.

Which type of corporations have offices around the world?

a)

International

b)

Transnational

c)

Regional

d)

Local

11.

Three of the challenges facing the hospitality industry are consistent service, workforce diversity, and special needs. What is the fourth?

a)

Recession

b)

Natural disasters

c)

Impact of Seasons

12.
Why is the hospitality industry important to the economy?
a)
Travel is the most important segment.
b)
People love seeing pineapples everywhere.
c)
It provides many jobs and generates trillions of dollars.
13.

Which is a political factor that may impact travel behavior?

a)

Health issues

b)

Terrorist threats

c)

Flight schedules

d)

Financial difficulties

14.

Analyze the impact of tourism on local infrastructure. What are the potential challenges and solutions?

a)

Tourism has no impact on local infrastructure.

b)

Tourism can strain local infrastructure, but investments in infrastructure development can alleviate these challenges.

c)

Tourism only affects natural resources, not infrastructure.

d)

Tourism improves infrastructure without any challenges.

15.

Which ancient civilization is credited with developing the concept of public baths, influencing hospitality services?

a)

China

b)

Egypt

c)

Rome

d)

Greece

16.

What is a major challenge for the hospitality industry during peak tourist seasons?

a)

Overcrowding and resource strain

b)

Decreased demand

c)

Underutilization of resources

d)

Overstaffing

17.

2.               An infectious disease that travels between countries or a noninfectious disease that affects many populations around the world is a(n) _____.

a)

Rabies

b)

Tragedy

c)

Global Health Issue

d)

flu

18.

Finger Lickin’ Good: In 1930, I began cooking chicken, country ham, and other meals for travelers who stopped at my service station in Corbin, Kentucky. By the 1950s, I was operating a successful business in a motel in Corbin, but then an interstate highway was built that bypassed the town. I sold my business and began to franchise my recipe for fried chicken. Who am I?

a)

Lady Henrietta

b)

Mr. Chuck Church

c)

Harvey Green

d)

Colonel Harland Sanders

19.

A Traveler’s Guide: In the days of segregation, many hospitality businesses accepted only white customers. In 1936, I published a guidebook for African-American travelers. It reviewed restaurants, hotels, and gas stations that would accept black customers. The book proved to be very popular, and I continued to update it, adding more locations and other types of businesses. By 1949, the book included businesses in Mexico and Canada as well as the United States. It was my dream that my book would not be needed for long, but it was not until after the passage of the Civil Rights Act of 1964 that the book went out of publication. Who am I?

a)

Arthur Heineman

b)

Victor Green

c)

Victor Blue

d)

Marietta Peach

20.

Tell me everything you learned about Hospitality -Past, Present, and Future that I didn't ask you on the test. It can be anything related to what you saw, heard, or we discussed.

4 lines