Font size
WorksheetsUNIT 1 COMMUNICATION PROCESS
Total questions: 16
Worksheet time: 11mins
It permits the sender to analyse the efficacy of the message in the receiver.
Channel
Receiver
Feedback
Decoding a message
Communication is the transmission of a message from a sender to a receiver by a (a)
"The receiver interprets the message and converts it into a thought.." What does it mean?
To Encode a message
To Decode a message
To send some feedback
To be in the right context
How can the receiver send his/her feedback to the sender when they are communicating thought an Instagram post?
Where is the right place of "context" in the following scheme?
"Noise" is a barrier of the communication related to...
Sender and receiver
Context
Code
Message/Channel
"Natural tendency to judge people on the basis of the first impression they cause." What is talking about?
Stereotypes
Interference
Halo effect
Empathy
When the sender and the receiver don´t share the same language, what type of barrier are they having?
Physical
Intellectual
Psychological
This is not a barrier
"Make yourself small. Look down, hunch your shoulders, avoid eye contact. Speak softly" It is a (a) communication style.
What is the main difference between information and communication? Summarize it only with one word.
"The accounting head discusses the accountancy status with the purchasing manager." What type of communication is about?
Top down
Bottom up
Horizontal
Diagonal
What type of communication is a "rumour"?
Internal
External
Formal
Informal
What type of external communication is not right?
Corporate
Business
Public
Institutional
"Due to their role as opinion makers and speakers, it is important to maintain good relations with them. The information they provide will help the organization build its image." What public is talking about?
Media
Public institutions
General public
Customers
They are the set of deliberate and planned actions that the organization performs to keep rapport with its public, as well as positive corporate image.
Advertising is a type of external communication that is characterised by its economic costs and its goal of (a) the receivers to lead them to some action.
