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OB: Attitudes & Job Satisfaction

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

ABC components of attitude are

a)

affective, behavioral and cognitive

b)

adversity, belief and consequences

c)

affective behavioral consequences

2.

Attitudes are formed through

a)

experience

b)

social factors

c)

learning

d)

Observation

e)

all of the above

3.

What an individual who have positive attitude will pay attention to?

a)

Does it remind you of someone

b)

ignore the good and pay attention to the bad in people, situations, events, etc.

c)

he will pay attention to the good rather than bad in people.

d)

when a guy has so much power, wealth, and influences with great luck

4.

Job satisfaction is

a)

how motivated you are to work

b)

the general attitude that people have towards job

c)

how inspired you are to work

d)

how happy you are at workplaces

5.

Which of the following is most likely to be related to reduced absences and lower resignation rates?

a)

high job involvement

b)

high cognitive dissonance

c)

low psychological empowerment

d)

low organizational commitment

e)

high emotional contagion

6.
The two types of attitudes
a)
Bad/Good
b)
Positive/ Bad
c)
Positive/ Negative
d)
Negative/Good
7.

Which of the following answer choices is the best definition of attitude?

a)

a. Attitudes indicate how one will react to a given event.

b)

b. Attitudes are the yardstick by which one measures one’s actions.

c)

c. Attitudes are the emotional part of an evaluation of some person, object or event.

d)

d. Attitudes are evaluative statements of what one believes about something or someone.

8.

The _____ component of an attitude is the emotional or feeling component of that attitude.

a)

a. affective

b)

b. cognitive

c)

c. behavioral

d)

d. evaluative

9.

Which of the following is an example of an attitude?

a)

a. Satisfaction with a job well done.

b)

b. The observation that most dogs have four legs.

c)

c. The opinion that it is never acceptable to steal.

d)

d. Anger at being unfairly accused of a wrongdoing.

10.

What refers to an individual’s general attitude toward his or her job?

a)

a. job satisfaction

b)

b. job involvement

c)

c. job stability

d)

d. organizational commitment

11.

Henry is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Henry has decided that if he just waits, conditions will improve. Henry’s approach to this problem is termed _____.

a)

a. exit

b)

b. voice

c)

c. loyalty

d)

d. neglect

12.

Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. She has expressed her dissatisfaction through _____.

a)

a. exit

b)

b. voice

c)

c. loyalty

d)

d. neglect

13.

An important moderator of the satisfaction-turnover relationship is the _____.

a)

a. employee’s level of performance

b)

b. organization’s culture

c)

c. management’s style

d)

d. employee’s values and attitudes

14.

The attitude-behavior relationship is likely to be much stronger if the attitude_____.

a)

a. refers to something that the individual has direct personal experience with

b)

b. must be defended against the attitudes of society at large

c)

c. is perceived to be of little importance

d)

d. is related to organizational structure

15.

The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is _____.

a)

a. job satisfaction

b)

b. job involvement

c)

c. job stability

d)

d. organizational commitment

16.

“It is suggested that with a weakening of the loyalty of employers to employees (and vice-versa) in today’s workplace, organizational commitment may be replaced with _____ commitment.”

a)

a. family

b)

b. occupational

c)

c. hierarchical

d)

d. department

17.

The company benefits when workers are satisfied with their work

a)

Sales increase

b)

Reputation goes up

c)

Quality products

d)

All of the above

18.

The ability to give a good amount of time to your work and to your family and outside interests

a)

quality of life

b)

Appraisal

c)

work-life balance

d)

working environment

19.

What are the factors for job satisfaction ?

a)

The job itself

b)

The salary

c)

benefits received

d)

All above

20.

Which one are not the source of job satisfaction ?

a)

The nature of the job

b)

holiday package

c)

opportunities for promotion

d)

unsupportive-co worker