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WorksheetsY11 BS Term 1 Assessment
Total questions: 60
Worksheet time: 3hrs 0mins
(S2018) What is e-commerce?
A method used to ensure quality
A planning tool
A type of bank loan
A way to sell goods on the Internet
(S2018) A market stall sells bread for £1 a loaf and cookies for 60p each.
Yesterday 1000 loaves of bread and 2000 cookies were sold.
What was the market stall’s revenue?
£200
£1000
£1200
£2200
(S2018) A manufacturer has decided to run a marketing campaign on national television in a month’s time.
As a result of this decision, which one of the following actions might also be necessary?
Finance should stop monitoring cash flow
Human resources should employ some temporary production workers
Operations management should reduce output
Purchasing should buy smaller quantities of raw materials
(S2018) What is Millican Garage’s closing balance for September?
-£2 130
£320
£2 130
£12 040
(S2018) Gross profit margin is:
a computerised method of production
a financial ratio
a pricing method
a variable cost
(S2018) Which one of the following businesses is most likely to use telesales?
A burger van
A petrol station
A school
An insurance company
(S2018) Consumer law requires shops to sell goods that are:
cheap
high quality
safe
unique
(S2018) A sole trader is short of cash to pay a supplier this month.
She should:
buy higher quality products
improve customer service
get an overdraft
repay her loan
(S2018) A business has a net profit margin of 8%.
Which one of the following must be true for this business?
The business cannot pay its short term debts
The business has made a loss
The business has revenues that are greater than its costs
The business is operating below its break even level
(S2018) The production costs for Jimco plc were £21.3 million in 2015 and £22.9 million in 2016.
What is the approximate increase between 2015 and 2016 in Jimco plc’s production costs?
0.9%
1.6%
7.0%
7.5%
(P2018) Which functional area is responsible for providing information about a firm’s revenue?
Finance
Logistics
Marketing
Production
(P2018) A company has made a net profit of £16 000.
Which of the following statements must be true?
The company has at least £16 000 in its bank account
The company will have no difficulty paying its bills
The company’s cash outflows were £16 000 more than its cash inflows
The company’s revenue exceeded its costs
(P2018)
Company A
Company B
Company C
Company D
(P2018) A business has decided to update all of its computers and printers.
This decision will:
increase selling prices
reduce fixed costs
require financial resources
temporarily increase cash inflows
(P2018) Andrea specialises in painting portraits. She estimates that:
• variable costs for labour are £52 per portrait
• variable costs for materials are £23 per portrait
• fixed costs are £1000 per month
If Andrea paints and sells 50 portraits a year, total costs are estimated to be:
£1075 per year
£4750 per year
£12 075 per year
£15 750 per year
(P2018) A store that sells mobile phones wishes to improve the level of customer service it offers to those who come into the store.
Which one of the following will not improve the level of customer service the store offers?
Demonstrating to all staff how to be attentive, polite and helpful
Giving the sales assistants lists detailing the features of each phone
Offering a free phone case with every mobile phone purchased
Training the store manager to deal with technical queries
(P2018) Which of the following is an appropriate source of finance for a newly established company?
Overdraft
Retained profit
Sale of assets
Taking a partner
(P2018) At break-even a firm’s total revenue equals its:
fixed costs
gross profit
net profit
total costs
(P2018) Which one of the following is an example of how the finance function can support business activity?
Analysing primary market research results
Predicting revenues and costs
Reviewing the quality of the products made by the firm
Selecting staff for a business expansion
(P2018) This data is useful to Seiji when making business decisions because it shows that:
labour costs are increasing every year
profit levels are falling
the business is producing less than it used to
total costs are increasing
(2019) A customer comes into a travel agency to book a holiday to Australia. An assistant serves the customer. Which of the following is this an example of?
Face to face selling
International branding
Sales promotion
Telesales
(2019) Taj is a finance assistant. He works in a secondary school. Which one of the following tasks would be done by Taj?
Creating educational resources
Keeping the school website up to date
Producing reports on the school’s GCSE results
Providing financial data on school energy usage
(2019) Consumer law requires shops to sell goods which are:
environmentally friendly
of satisfactory quality
reasonably priced
unique
(2019) Financial data for Pluck and Grow Ltd in 2018 is shown.
In 2018 Pluck and Grow Ltd made:
a loss of £52000
a loss of £42000
a profit of £16000
a profit of £26000
(2019) A supermarket decides to extend its opening hours.
The supermarket is likely to need:
a longer supply chain
fewer staff
lower quality products
reliable suppliers
(2019) Which of the following is a limitation of break-even analysis?
It cannot be used to estimate the profit a business is likely to make
It cannot factor in seasonal pricing and price discounts
It cannot show how much a business needs to sell to cover its costs
It cannot show the level of profit or loss at a range of outputs
(2019) The transport costs of Global Logistics United plc (GLU plc) for the last five years are shown.
The data shows that:
the company prefers to transport its goods by air
the company’s transport costs have fallen year on year
GLU plc spent more than £1.25 million on transport costs in 2018
GLU plc transports more goods by rail than by road
(2019) An extract from Pasha’s Carpets’ cash flow forecast for August 2019 is shown.
Pasha’s Carpets’ net cash flow for August 2019 is expected to be:
−£3700
−£1500
£1500
£3700
(2019) A tinned-soup manufacturer is considering extending its product range to include fresh soups. Which one of the following is not likely to encourage the shareholders to vote for this extension to the product range?
The opportunity to combine ingredient costs and make higher profits
The opportunity to gain a reputation for producing healthy meals
The opportunity to have more customers than other soup manufacturers
The opportunity to increase the financial risks of the business
(2019) Exobike made a gross profit of £9996 from selling 42 exercise bikes at £350 each.
What was Exobike’s gross profit margin?
68%
147%
£4704
£14 700
Coconut Life uses e-commerce to sell its range of innovative coconut products.
Which of the following will not improve customer engagement?
Training staff on the benefit of coconuts
Only selling products that have been certified as organic
Sending carefully worded personalised emails to interested customers
Sending text messages to all previous customers about the benefits of coconut oil
Falling levels of consumer income have caused a car dealership to experience a significant reduction in retail sales.
Which one of the following actions should the car dealership take to help increase its sales during a period of falling consumer income?
Advertise less
Offer price reductions
Reduce customer engagement
Reduce its costs
Which of these is an example of digital communication?
A face-to-face interview
A letter
A magazine
A website
(S2018) What is the final stage of the product life cycle?
Decline
Delegation
Distribution
Diversification
(S2018) Which of the following is an internal stakeholder of a business that trades as a partnership?
A customer
A shareholder
A supplier
An employee
(S2018) Which of the following are the customers of a business most likely to be interested in?
Employee wages
Job security
Product range
Share dividends
(S2018) What is the market share of Firm E?
25%
30%
33.3%
90%
(S2018) Invention involves:
behaving dishonestly
creating new products
developing existing products
discrimination in the workplace
(S2018) In response to market research data, a hairdressing salon reduces the price it charges for a haircut from £22.00 to £18.00.
The percentage reduction in the price charged for a haircut is approximately
4.5%
5.5%
18.2%
22.2%
(S2018) Which one of the following is not a benefit to a business of improving employee retention?
Cost saving
Less time spent on recruitment
Lower selling price
Reduced need for training
(S2018) Who is a director’s subordinate?
A customer
A manager
A shareholder
A supplier
(S2018) A well-known restaurant chain buys another well-known restaurant chain.
What is this an example of?
A horizontal takeover
A vertical merger
Diversification
Innovation
(S2018) A small business that sells baby clothes has done some market research using a range of information sources.
Which of the following would have been obtained from internal data?
Articles in parenting magazines
Competitor websites
Government statistics on birth rates
Sales figures showing the shop’s best-selling products
(S2018) Which one of the following is not a benefit of being a sole trader?
Keep all profits
Own boss
Pursue personal goals
Shared responsibility
Which one of the following is a benefit to a flower shop of employing extra temporary sales staff on Valentine’s Day?
More customers can be served
Roses can be sold for cheaper prices
The flowers will be fresher
Workers can be paid less than the minimum wage
A firm only has the resources to introduce one new product to the market. The results of its market research survey are shown below:
* 5% of women and 18% of men said they would consider buying the product.
* Of these, 30% favoured the basic model and 70% favoured the advanced model.
Which one of the following does the market research suggest it would be best for the firm to do?
Produce the advanced model and target men
Produce the advanced model and target women
Produce the basic model and target men
Produce the basic model and target women
(P2018) A flat organisational structure has:
a long chain of command
few levels of authority
narrow spans of control
no specific person in overall charge
(P2018) A focus group is an example of:
a digital distribution channel
a primary market research method
market segmentation
point of sale promotion
(P2018) Which one of the following is a disadvantage of being a sole trader?
May need to work long hours
Not being allowed to employ staff
Profits must be shared with others
Shares must be sold on the stock exchange
(P2018) The percentage change in the training costs is approximately equal to:
–20.6%
–17.1%
17.1%
20.6%
(P2018) A bakery manufactures and supplies a range of bread loaves to local supermarkets.
Which of the following is the most likely effect of the bakery employees refusing to work?
Deliveries to supermarkets will be disrupted
Different ingredients will be used to make the bread loaves
More bread loaves will be produced
The bread market will become segmented
(P2018) Which one of the following is not a benefit to a business of using television advertising to promote its products?
Celebrity endorsements can be used
Financial risks are large
Millions of potential customers can be reached
Sound and moving images are very effective
(P2018) According to the pie chart, which one of the following statements is true?
Firm A controls a third of the market
Firm B has the smallest market share
Firm C controls a quarter of the market
Firm F has the largest market share
(P2018) A telesales company has arranged digital communication training for all relevant employees.
What is the most likely reason for this digital communication training?
The company is trying to reduce employee retention
The company needs to reduce the productivity of its sales staff
The company wants workers to enjoy using social media during their breaks
The company wishes to encourage more of its workforce to work from home
(P2018) Which one of the following is not a role of human resources within a business?
Gaining new customers
Improving employee retention
Processing job application forms
Reducing skills shortages
(P2018) A printing firm is researching the market for road maps.
Which of these would be the main purpose of this market research?
To calculate the amount of paper that needs to be purchased
To find out whether customers are likely to buy the maps
To locate the cheapest supplier of coloured inks
To work out how many maps the workforce could make in a week
(P2018) Employment legislation states that an employee cannot be forced to work more than an average of 48 hours per week in a 17-week period.
Emma worked 782 hours in a 17-week period.
The average amount of time that Emma has worked during the 17-week period is:
0.96 hours per week
16.29 hours per weeK
46 hours per week
13294 hours per week
(P2018) Raj has developed an idea for a new business.
This is an example of:
discrimination
enterprise
flexible working
productivity
(P2018) Which stakeholder does limited liability protect?
Customers
Employees
Shareholders
Suppliers
(P2018) A toiletries manufacturer sells its products to a wholesaler.
Which one of the following correctly shows the distribution channel of the products?
Producer -
Retailer -
Customer
Producer -
Wholesaler -
Retailer -
Customer
Retailer -
Producer -
Wholesaler -
Customer
Retailer -
Wholesaler -
Customer -
