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WorksheetsOB Recap Lesson 3,4,5
Total questions: 17
Worksheet time: 51mins
Process Losses are loss of
individual performance.
knowledge and skill due to attrition.
time and energy on team development.
Social (a) occurs more often in situations where individual performance is unnoticed and when team produced one single output. The more members in the team, the lesser contribution per member.
Team Design is influenced by a mix of _____________. (Select all that applies)
team composition
task characteristics
team norms
team size
Which of the 5 'C' Team member competencies are for team maintenance?
Select 2.
Cooperate
Coordinate
Comfort
Conflict
Communicate
Which type of task interdependence is highly likely to cause team effectiveness to drop due to its complexity?
Pooled interdependence
Sequential interdependence
Reciprocal interdependence
A down side to team diversity is " (a) lines", defined as hypothetical dividing lines that may split a team into subgroups along gender, ethnic, profession etc.
Which stage of Tuckman's team development model involves team members reaching agreement on "how to do things"?
forming
norming
storming
performing
Communication refers to the process by which information between two or more people is
broadcasted and accepted.
exchanged and recognized.
transmitted and understood.
disseminated and recorded.
A good example of non-verbal channel of communication is emotional
communication.
contagion.
conveyance.
transmission.
Chef Ned needs to choose the best channel of communication to successfully manage his team by assessing volume and variety of the channel which can be verbal and non-verbal. Chef Ned is assessing
media richness.
facial expression.
communication variety.
publicity communication.
Chef Jill needs to align her staff beliefs and attitudes with common goals of her restaurant. What method would she employ in this effort?
Conversion.
Inducement.
Persuasion.
Propaganda.
(a) Power over the powerholder refers to the capacity of a person, team or organisation to keep a more powerful person in the exchange relationship.
(a) conflict is aimed at issued, not parties. Such conflict due to disagreements about how a task should be accomplished.
(a) conflict is aimed at undermining the other party. Such conflict is dues to differences in personal values, styles or personality.
Which of the following provides a Win-Win orientation solution?
Compromise
Collaboration
Yielding
Forcing
Which of the following is NOT a soft influence tactics?
Persuasion
Assertiveness
Exchange
Impression management
Influence is power in motion. This statement is
True
False
