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WorksheetsConflict Resolution
Total questions: 20
Worksheet time: 9mins
Which IS a method of conflict resolution?
Yelling
Meditation
Debate
Looking at both sides
What's a good method for resolving conflict?
Agree to their first proposal to calm everyone down
Speak in "you" statements so they feel heard
Explain your needs clearly
Make it personal
To resolve a conflict you need to...
Find a middle ground
Sacrifice some of your position
Agree on a mutual end goal
All of the above
If a solution fails...
You have failed
The solution needs to be rethought
You should work with someone else
The other person has failed
Your friend borrows your sunglasses and loses them. What should you do?
Express anger and emotion
Explain your feelings and ask for a replacement
Address how they need to be better
Lose their sunglasses in return
You're being accused of breaking something you didn't. What should you do?
Argue your case immediately.
Figure out who broke the item.
Make a plan to pay for the broken item.
Stay calm, honest, and explain your side. Try to calm the other side.
Where does conflict happen? Choose the best answer!
At home
At work
At school
Everywhere
How can practicing mindfulness help in a conflict?
It can help us remain calm.
It can help us be unaware of our emotions.
It can help us argue more clearly.
It can help us ignore the problem.
What is the best communication style to use in a conflict?
Passive
Aggressive
Passive-Aggressive
Assertive
Which of the following is something you can control?
Feeling disappointed
Disagreeing with your parents
Yelling at your best friend
A difficult classmate
A mediator helps settle disputes between two parties. A mediator is similar to:
A ballplayer
A lawyer
A judge
A businessperson
Someone who must always get her way is most often viewed as:
Selfish
Persuasive
Unintelligent
Helpful
You're upset with your mom for throwing away some of your old comic books. How should you tell her?
"How could you do something so horrible?"
"You have no right to touch my things!"
"That was really mean and thoughtless."
"I'm upset that you threw away my comics."
What is Body Language?
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
Your words say one thing but your body language say another.
Speak from your point of view.
When a person states his/her position in a firm but positive manner is
Aggressive
Assertive
Passive
None of the above
A situation in which your words say one thing but your body language says another is
An “I” Message
A mixed message
Body Language
Active listening
A person who has a tendency to give up, or give in without standing up for their rights and needs
Aggressive
Assertive
Communication
Passive
A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as
Asserive
Active listener
Aggressive
Passive
What is the most recently founded country?
Japan
Italy
Australia
South Sudan
What is the largest landlocked country on earth?
Russia
Brazil
Turkmenistan
Kazakhstan
