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Business English/ The service sector/

Total questions: 15

Worksheet time: 10mins

Name
Class
Date
1.

to depend on (smth / smb)

a)

расчитывать на (что-то/ кого-то)

b)

зависеть от

(чего-либо/

кого-либо)

c)

полагаться на

(что-то/ кого-то)

d)

доверять

(кому-то/

чему-либо)

2.

spoil

a)

портить

b)

провалить

c)

сломать

d)

разлить

3.

Employees have to be very customer-oriented

a)

сконцентрирован на клиенте

b)

зависеть от клиента

c)

ориентирован на клиента

d)

работать с потребителем

4.

meet smb's needs

a)

встречать нужду

b)

отвечать нуждам

c)

сталкиваться с нуждой

5.

полный комплекс чего-либо

a)

full kit of smth

b)

full set of smth

c)

full complex

of smth

d)

full range of smth

6.

Мы активно вовлечены в каждую стадию

a)

We're actively introduced in every stage

b)

We're active involved in every stage

c)

We're actively involved in every stage

d)

We're fully included in every stage

7.

We (a)   a complete service

8.

We (a)   all the paperwork for you

9.

Our IT solutions (a)   you to maximize the use of data in your organization

10.

focus (a)   smth

11.

fill (a)   the customer form

12.

Cross out the one that is odd

1. buying 2. purchasing 3. negotiating 4. procuremen

a)

1

b)

2

c)

3

d)

4

13.

Cross out the one that is odd:

1. defects 2. rework 3. faults 4. mistakes

a)

1

b)

2

c)

3

d)

4

14.

Cross out the one that is odd:

1. inspect 2. examine 3. check 4. control

a)

1

b)

2

c)

3

d)

4

15.

We offer a full _____________

a)

shop for all your business needs

b)

range of banking services

c)

solutions for the hotel and restaurant sector