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WorksheetsCCMA MOS201
Total questions: 18
Worksheet time: 12mins
How should the MA proceed, the provider has called and said they are running 20 mins behind?
cancel the next scheduled pt.
tell the next scheduled pt they have to see a different provider
notify next scheduled pt. about the delay
have next scheduled patient wait in the exam room
MA is instructed by the physician to refer patient to a dermatologist, what should the MA do first
(a)
when looking up a CPT code what should the MA be searching for in the alphabetical index?
(a)
Which of the following is given to pt when insurance does not cover a service?
EOB
CMS-1500
Encounter form
Advance beneficiary
When calling a pt's insurance company regarding approval for a service, what will tell if that service is going to be covered
EOB
Authorization Number
Federal tax ID number
DEA Number
which resource provides the language of services provided during medical visits
CMS
CPT
CDC
ICD10
term for unlawfully increasing the reimbursement to a third party
(a)
which category would you find a Wheelchair listed
consumable item
expendable item
intangible item
durable item
Fixed amount of the patient is required to pay each time they receive care?
deductible
copayment
fee-for-service
premium
A medical Assistant is checking in a patient who is hearing impaired, which of the following would be the most appropriate action
speak loudly
use firm touch to get pt's attention
stand in the pt's field of vision
minimize hand gestures when speaking to the pt
This type of scheduling has three pt's arriving at the same time for an appointment and they will be seen in the order in which they arrive.
(a)
which type of billing send statements to scheduled pt's throughout the year
third party billing
cycle billing
twice a month billing
monthly billing
you are caring for a patient who is frustrated with his/hers care progression, stating " this doctor has no idea what he/she is doing" which response from the ma would indicate a therapeutic response
the provider is doing everything he/she can to help
don't you want the provider to keep trying to help
are you saying, you don't think the provider knows how to care for you
if you don't remain calm, you will be asked to leave
this form is you by the ma and the physician to keep track of charges and payment at the time of each pt. visit
(a)
This act is an agreement that states there must be written documentation if more than four payments will be made and that there is a clear explanation of any finance charges
fair credit reporting act
federal truth and lending act
equal opportunity act
fair debt collection practices act
this is financial posting that is subtracted from an account balance
accounts payable
accounts receivable
debit
credit
This is the official permission from the patient's insurance company to have a procedure performed or visit a specialist
Reference
preauthorization
referral
benefit
When communicating on the telephone with a pt, which of the following would demonstrate use of proper technique for outgoing calls ?
placing a pt on hold when accessing their info
speaking with a unchanging pitch
holding the receiver 2 inches from your mouth
allowing the pt to be the one to end the call
