WorksheetsCommunication Matters!
Total questions: 15
Worksheet time: 27mins
What is the definition of communication?
A task where a person tried to send a message across using written message
A process where there are at least one speaker and one listener
a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior
An interactive process where two or more people engaging in a speech
What are the goals of communication?
Why do you think effective communication is important?
Which of the following has the highest richness in communication?
Video call
One on one talk
Lecture
Memo and notes
Communication need at least two people involved, which are_
(a)
Draw two people communicating :D

What are the 38% of communication consisted of?
Verbal language
Voice and tone
Body language
Symbols
Why do you think we need to know and be aware of our tone and volume of or voice when speaking? Give example.
Your behavior communicates your feeling. Do you agree or disagree with the statement? why?
From the following, which can be classified as positive body language?
crossing arms
nodding head
leaning towards the speaker
frowning
mirroring
From the following, which can be generally classified as negative body language?
Fidgeting
Putting hands on pocket
Avoiding eye contact
Touching your speaking partner lightly in a friendly conversation
Slouching
What should you consider when you're trying to read non-verbal cues?
The speaker words
The overall situation
Individual differences
All of the above
Why should we calm our self down (when we're angry) before attempting to communicate?
(a) is the component of active listening.
Draw & name 6 universal expression that you know of?

