WorksheetsCOMMUNICATION
Total questions: 40
Worksheet time: 39mins
1. Communication is an act of transferring information and messages from one person to another through any means.
TRUE
FALSE
2. The receiver is responsible for selecting the most appropriate channel of communication.
TRUE
FALSE
3. Miscommunication is the failure to effectively communicate ideas and intentions.
TRUE
FALSE
4. Rolling your eyes, raising your brows, or using sign language are not examples of communication.
TRUE
FALSE
5. Except for smelling, nonverbal methods include eye contact, body language, and facial expression.
TRUE
FALSE
6. All interpretations by the receiver are influenced by their experiences, attitudes, knowledge, skills, perceptions, and culture.
TRUE
FALSE
7. One example of nonverbal communication is tone.
TRUE
FALSE
8. A different tone can change the perceived meaning of a message.
TRUE
FALSE
9. Jane stole Maria's marketing strategies and presented them to their boss, which made her a candidate for promotion.
ETHICAL
UNETHICAL
10. In the middle of the interview, John, the supervisor of company X, interrupts the employee. He then begins to mistreat the employee, claiming that people of Hispanic origin cannot compete with his employed men in the workplace, would only harm the company's image, and should therefore not be hired.
ETHICAL
UNETHICAL
11. It is the process of converting an idea into words, actions, or nonverbal methods to form a message.
(a)
12. It is the process by which the message is interpreted by the receiver.
(a)
13. An element of communication that is responsible for decoding the received message into meaningful information.
(a)
14. An element of communication that is responsible for choosing a message to send, someone to send the message to, and a channel through which to send the message.
(a)
15. It refers to the methods we use to communicate as well as the specific tools we use in the communication process.
(a)
16. It is an element that provokes or causes the sender to initiate an interaction.
(a)
17. This element will enable the sender to determine whether the message has been received and understood.
(a)
18. This refers to the receiver's responses to the sender's message, which can be communicated verbally or nonverbally.
(a)
19. It is the outcome of the encoding which takes the form of verbal or nonverbal language.
(a)
20. It is the failure to successfully communicate ideas or intentions as a result of flaws or obstacles in the communication process.
(a)
21. It refers to anything that interferes with message transmission or reception.
(a)
22. It is a type of communication that allows us to examine our own internal thoughts and feelings.
(a)
23. It is a task-focused type of communication in which members of a group collaborate to achieve a specific purpose or goal.
(a)
24. It is a type of communication that has a large, diverse audience and requires specific media or technology to disseminate information.
(a)
25. It is a sender-focused communication in which a person shares information or gives a presentation in front of an audience in a public setting.
(a)
26. The surrounding environment such as high temperatures, sun glare, a dust storm, a lack of ventilation, heavy rainfall, and vibrations can all interfere with communication. What kind of barrier is this?
Psychological barrier
Physiological barrier
Socio-psychological barrier
Physical barrier
27. Sheila is struggling to read and understand the learning module due to her poor eyesight. What kind of communication barrier is this?
Physical barrier
Physiological barrier
Psychological barrier
Socio-psychological barrier
28. Jon is a Russian student at Putra Malaysia University. He offers his Malaysian female friend a handshake, but she declines. As a result, Jon is humiliated. He later discovered that women in Malaysia do not like to handshake men, as part of their cultural norm. What communication barrier arose during this brief interaction?
Socio-psychological barrier
Cultural barrier
Cross-cultural communication
Psychological barrier
29. What communication barrier exists when two people speak different languages and are therefore unable to communicate with each other?
Semantic barrier
Cultural barrier
Language barrier
Status consciousness
30. What type of communication barrier could result from daydreaming or having your thoughts elsewhere while someone is speaking to you?
Physiological barrier
Psychological barrier
Socio-psychological
Physical barrier
31. A patient who is unfamiliar with medical terminology was unable to understand what the doctor was saying. What kind of barrier is this?
Psychological barrier
Socio-psychological barrier
Semantic barrier
Language barrier
32. What kind of communication barrier is status consciousness?
Physical barrier
Cultural barrier
Psychological barrier
Socio-psychological barrier
33. Premature evaluation refers to the tendency to form an opinion or judgment before listening to the entire message. What communication barrier will exist if this occurs?
Psychological barrier
Socio-psychological barrier
Physiological barrier
Cultural barrier
34. Effective senders create mental pictures for the receiver by using specific words, illustrations, and examples because general and abstract ideas will only confuse the receiver. What principle of communication is applied?
Principle of Correctness
Principle of Concreteness
Principle of Conciseness
Principle of Completeness
35. Emily sent an email to the team informing them that there will be a meeting tomorrow. She did not, however, specify the time or location of the meeting, and there is no set agenda. The recipients of the email would have to write back or call Emily for clarification. What communication principle did Emily violate?
Principle of Clarity
Principle of Conciseness
Principle of Correctness
Principle of Completeness
36. The doctor my sister consulted with due to an infection of the chest used examples, illustrations, and analogies to explain her condition. What communication principle did the doctor apply in this scenario?
Principle of Courtesy
Principle of Concreteness
Principle of Conciseness
Principle of Completeness
37. When my friend described to me what happened that night, she cited the statements of witnesses. Before telling me this story, she confirmed these claims by asking the people involved if all of the information she has is true and accurate. What communication principle is being used here?
Principle of Clarity
Principle of Courtesy
Principle of Completeness
Principle of Correctness
38. When Joshua's essay on "Study from Home" was returned, he found the following phrases underlined: “A lot of teachers continue to serve due to the fact that they are committed to their profession.”
The teacher then suggested: "Teachers continue to serve because of their commitment."
What principle of communication is applied by the teacher?
Principle of Clarity
Principle of Conciseness
Principle of Courtesy
Principle of Completeness
39. When speaking with a friend, Jane uses simple words and vocabulary as well as conversational language. She also avoids language that is flowery, ambiguous, or laden with jargon. What communication principle is being used?
Principle of Correctness
Principle of Conciseness
Principle of Clarity
Principle of Concreteness
40. This communication principle entails taking into consideration the viewpoints and feelings of the receiver of the message.
Principle of Clarity
Principle of Courtesy
Principle of Concreteness
Principle of Correctness
