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WorksheetsHow can I help you? u11
Total questions: 15
Worksheet time: 10mins
Our hotel ______ is manned 24 hours a day. If you need to contact it at any time, please dial 001 from your room.
reception
leisure
doctor
hairdryer
__________ is 11 a.m. Should this be inconvenient, Reception will make every effort to accommodate your request.
breakfast
check-out time
brunch
check-in time
We can store your (a) on the day of your arrival and departure.
Incoming mail and ____ will be delivered to your room.
valuables
flowers
messages
news
_____ can be ordered from Reception during the evening and will be delivered the following morning.
newspapers
messages
news
mails
If you require additional soap, shampoo etc., all additional _____ are available on request.
cosmetics
hygienic items
toiletries
cleansing items
Each bedroom has a ____, usually found on the wall next to the dressing table.
shelf
ironing board
hairdryer
lamps
Should you find anything, not in working order, please report any faulty (a) to Reception.
If you would like to keep your valuables safe, there are safety (a) boxes in every bedroom.
It is ____ the first floor.
at
in
on
by
When you come ___ of the lift, it is on the left-hand side.
in
on
at
out
Turn right and it is at the ____ of the corridor.
right
left
end
down
And finally... _____ floor is the swimming pool on?
what
where
which
that
The shuttle service (a) from the hotel once per hour.
Our concierge can (a) the perfect place to eat.
