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Worksheets

On the phone

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

__ you have a moment or do you want me to call you later ?

a)

do

b)

are

c)

is

d)

did

2.

Sorry, can you call ___ later ?

a)

still

b)

again

c)

yet

d)

a new time

3.

Can I ___ your name please ?

a)

write

b)

demand

c)

ask

d)

have

4.

Hello Walter. ___ James.

a)

This is

b)

This was

c)

I'm

d)

Here

5.

Would you mind ___ that ?

a)

repeat

b)

repeating

c)

to repeat

d)

say again

6.

I can't hear you very well. Can you speak ___ please ?

a)

loud

b)

loudly

c)

up

d)

out

7.

When can I ___ to hear from you ?

a)

expect

b)

expecting

c)

wait

d)

anticipate

8.

___ can I do for you ?

a)

How

b)

How much

c)

What

d)

---

9.

Who's ___, please ?

a)

asking

b)

calling

c)

requesting

d)

talking

10.

It's a ___ bad line.

a)

really

b)

too

c)

such

d)

so

11.

It's just a quick call ___ next week.

a)

for

b)

by

c)

of

d)

about

12.

I ___ about our meeting next week

a)

call

b)

called

c)

am calling

d)

was calling

13.

I'd like ___ information about your prices

a)

an

b)

a

c)

some

d)

any

14.

I'd like to apologise ___ the delay

a)

to

b)

with

c)

of

d)

for

15.

Do you mind if we ___our meeting to next week ?

a)

put back

b)

postpone

c)

report

d)

cancel

16.

I'll put you ___ to my colleague

a)

across

b)

on

c)

at

d)

through

17.

Please ___ while I find your records on our database.

a)

wait

b)

be patient

c)

hold on

d)

stay

18.

Would you mind ___ me the reference number ?

a)

giving

b)

to give

c)

give

d)

saying

19.

I'll ___ to you as soon as we solve the problem

a)

return

b)

come again

c)

call

d)

get back

20.

- Thanks for your help.

- ___

a)

It's nothing

b)

That's right

c)

I'm pleased

d)

You're welcome