wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Marketing - 18.1 & 19.1 Test Review

Total questions: 38

Worksheet time: 46mins

Name
Class
Date
1.

Visual merchandising is a form of personal selling because its artistic aspects focus on the customer’s emotional buying motives.

a)

True

b)

False

2.

The storefront projects a brand identity and distinguishes a store from its competitors.

a)

True

b)

False

3.

Mannequins are considered valuable tools for enhancing the shopping experience.

a)

True

b)

False

4.

Lighting should be only slightly stronger than store lighting to avoid creating a glare on the merchandise.

a)

True

b)

False

5.

A new retail clothing store whose target market is girls, ages 14-21 should use strong colors and bright lighting to attract customers.

a)

True

b)

False

6.

A business must pay for any listing of its name, address, and phone number in the White Pages telephone directory.

a)

True

b)

False

7.

Newspapers can target advertising to people living in certain areas.

a)

True

b)

False

8.

According to the text, less than half of adults in the United States read newspapers every day.

a)

True

b)

False

9.

A 10-percent return or redemption rate for printed direct mail is high.

a)

True

b)

False

10.

Advertising demonstrates the features and benefits of a good or service.

a)

True

b)

False

11.

What part of the store layout includes the aisles?

a)

the customer space

b)

the selling space

c)

the storage space

d)

the shape of the store's displays

12.

Businesses that advertise in newspapers can target their ads to people with particular interests or to those living in a particular region. Why can businesses do this targeting?

a)

newspapers have a variety of high-interest, reader-attracting features

b)

newspaper ads costs are relatively low

c)

newspaper distribution is known

d)

newspaper ads can be adapted to the target market

13.

Which printed medium is most familiar to 99 percent of American adults?

a)

Yellow Pages directory

b)

monthly magazine

c)

newspaper

d)

weekly magazine

14.

14. What type of print medium provides the longest life span for an advertisement?

a)

magazine

b)

post

c)

directory

d)

newspaper

15.

What is one characteristic of advertising?

a)

can promote a new or existing product

b)

identifies the media used

c)

targets media outlets

d)

always encourages competition

16.

With what group is direct-mail advertising most effective?

a)

business-to-business customers

b)

existing customers

c)

potential customers

d)

target consumers

17.

The primary purpose of visual merchandising is to coordinate all of a business’s physical elements in order to project a particular (a)   to customers.

18.

Entrances to stores should promote customer convenience and assist in store (a)   .

19.

Store space that is devoted to lounges, restaurants, and seating areas is called (a)   space.

20.

The store IKEA provides many (a)   displays that show model kitchens, bedrooms, and living rooms.

21.

Radio and television are both considered (a)   media, but Web sites are not.

22.

A(n) (a)   ad is an advertisement that appears as a rectangle or various shapes and sizes at the top, bottom, or side of a Web page.

23.

Magazines that are read for personal pleasure or interest such as Road and Track, People, and Seventeen would be classified as (a)   magazines.

24.

Advertising that presents information about a business’s contributions to the community is called (a)   advertising.

25.

a display case, counter, or bench

a)

fixture

b)

shelter

26.

shows merchandise, provides customers with information

a)

exterior display

b)

interior display

27.

the visual and artistic aspects of presenting a product

a)

display

b)

placement

28.

stand-alone structures that serve as promotion devices

a)

MOM's

b)

POP's

29.

the sign showing a business’ name

a)

marquee

b)

pavillion

30.

the combination of entrances, window awnings, and other exterior building characteristics

a)

storeback

b)

storefront

31.

a special newspaper containing no editorial content

a)

shopper

b)

dealer

32.

ads combined with animation, video, sound, interactivity

a)

social media

b)

internet advertising

33.

printed posters on subways, buses, and trains

a)

transit advertising

b)

subway advertising

34.

advertising designed to increase sales

a)

promotional selling

b)

promotional advertising

35.

process of selecting appropriate advertising media

a)

media planning

b)

media tuning

36.

type of print media that can be restricted in certain locations

a)

billboard

b)

transit advertising

37.

useful products imprinted with an advertiser’s name

a)

logos

b)

specialty media

38.

publication targeted for professionals with an interest in a particular field

a)

wholesale magazine

b)

trade magazine