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WorksheetsModule 5 - Implementation
Total questions: 15
Worksheet time: 15mins
Name
Class
Date
1.
Examples of operational level plans include?
a)
A crisis communications plan
b)
A strategic plan
c)
A department or Business Unit Plan
d)
To identA pandemic flu plan
2.
The tactical plan should include detailed information about the resources required by the organization these include the following – EXCEPT
a)
Emergency Services
b)
Alternate Locations
c)
Security services
d)
Welfare services
3.
Plans developed to address a specific threat or risk are often called?
a)
Contingency plans
b)
Tactical plans
c)
Operational plans
d)
Site specific plans
4.
When arranging team meeting facilities, consideration should be given to how the
following will be facilitated?
a)
Access to emergency cash or facilities
b)
Monitoring Public information about the incident
c)
Counselling and rehabilitation services
d)
Translation services
5.
The key steps when developing and managing a plan should include the following – EXCEPT?
a)
Appoint an owner or sponsor of the plan
b)
Facilitate a discussion based exercise to validate the plan
c)
Establish the response team with the relevant authorities and competencies
d)
Gather information to populate the plan
6.
Plans at all levels should contain the following – EXCEPT?
a)
Top management contact details
b)
Decision support checklists
c)
Objectives and assumptions
d)
Plan activation criteria, procedures, and authorisation, including implementation
procedures
7.
To make the business continuity plan focused, specific and easy to use, it should be?
a)
Focused, detailed, readable, concise
b)
Direct, adaptable, concise, relevant
c)
Relevant, flexible, direct, simple
d)
Focused, simple, readable, flexible
8.
The response structure should define the following – EXCEPT?
a)
The relationships between the individuals and teams
b)
The roles and responsibilities of the individuals and teams
c)
The documented plans required to support the response
d)
Who is in overall control of the incident
9.
When developing the incident response structure the following should be considered –EXCEPT?
a)
The existing management structure
b)
The communication channels and escalation process
c)
What supply chain continuity solutions exists
d)
The organization’s size, complexity, and type
10.
The response structure needs to include all teams and individuals that were identified in the organization’s?
a)
Business continuity policy and programme
b)
Business continuity plan
c)
Incident management plan
d)
Crisis management plan
11.
It may be appropriate to have up to three levels of teams in the response structure, what are they?
a)
Strategic, tactical and operational
b)
Top management, middle management and operational staff
c)
Gold, silver and bronze
d)
Crisis, Emergency & Incident
12.
An incident is defined as?
a)
A situation that might be, or could lead to, a disruption, loss, emergency or crisis
b)
The act of declaring that an organization's business continuity arrangements need to be put into effect in order to continue delivery of key products or services.
c)
The effect of uncertainty on objectives
d)
A situation with a high level of uncertainty that disrupts the core activities and/or
credibility of an organization and requires urgent action
13.
An effective response structure includes?
a)
A cascade call -system
b)
Mechanisms that enable information to be communicated quickly and accurately to
relevant individuals and teams throughout the organization
c)
Groups of competent incident management practitioners
d)
Top management support
14.
The response structure identifies the following – EXCEPT?
a)
The individuals and teams responsible for response activities
b)
The relationships between interested parties and top management
c)
The documented procedures to support the individuals and teams
d)
The roles and responsibilities of the individuals and teams
15.
The outcomes of developing the strategic-level business continuity plan include?
a)
Guidelines for co-ordinating continuity solutions and response activities with
interested parties
b)
A plan that complies with legal and regulatory requirements
c)
A framework for co-ordination of response activities and resource allocation between
the strategic and operational teams
d)
Documented business continuity plans for the continuity of the organization’s
infrastructure and other specialist support services
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