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Day 1 Review

Total questions: 8

Worksheet time: 16mins

Name
Class
Date
1.

The system used to book all amenities onboard and group shore excursions. Also used by SEC team to book onboard space such as conference rooms, meetings, cocktail parties, etc. 

a)

ASR

b)

My Royal Cruise IBT

c)

AffairWhere

d)

None of the above

2.

A type of group that is traveling together with a common interest or affiliation (e.g. reunions, birthdays, weddings, scrap booking)

a)

Affinity

b)

Corporate

c)

Incentive

d)

Other

3.

What is the minimum and maximum inventory a Group Leader can hold in one Group Booking Shell?

a)

8

b)

50

c)

35

d)

10

4.

What are the two things you need to balance out whenever you change something in Group's Inventory Summary?

a)

Dining

b)

Final Payment Date

c)

Air Summary

d)

Inventory Summary

5.

A program used as an incentive for Direct Guests to book group space.  Any sailing that is open to groups will be eligible to receive 4 GAP points if they have at least 8 staterooms booked within 30 days.

a)

Group Amenities Plus (GAP)

b)

Tour Conductor Credit

c)

OBC

d)

Future Cruise Certificate

6.

A group level credit that entitles a Group Leader to receive a credit for every 8 staterooms, based on double occupancy.

a)

20% Discount

b)

OBC

c)

Tour Conductor Credit

d)

Cash Refund

7.

How much is the minimum deposit if the GL or Guest would like to add triple occupancy booking on a Group Booking Shell with 8N sailings?

a)

$750

b)

$500

c)

$200

d)

$900

8.

What will happen to the bookings inside Group booking if the Group didn't meet the minimum of 8 named staterooms within the 30-day Courtesy Hold window?

a)

All bookings will be cancelled.

b)

All bookings will stay in Group Booking shell but will be repriced to the prevailing rates

c)

All individual bookings are subject to be moved to FIT environment and the Cruisefare will be repriced to the prevailing rates.

d)

All individual bookings are subject to be moved to FIT environment, but the cruisefare will be protected.