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Worksheetsverbal
Total questions: 20
Worksheet time: 10mins
Conversation characterized by argument, loudness, a rapid exchange of words and interruptions
direct conversation
heated conversation
hesitant conversation
A style of talking in which speakers do not avoid issues, they "get to the point".
a. High involvement
b. Direct communication
c. Indirect communication
A conversation characterized by politeness, indirectness, pauses, and a lack of interruptions.
a. hesitant conversation
b. heated conversation
c. very disrupting
4. Many people from cultures that prefer "high involvement" styles tend to:
a. Talk more, interrupt more, expect to be interrupted, use polite listening sounds
b. Talk more, interrupt more, expect to be interrupted, talk more loudly at times.
c. Talk more, interrupt more, expect to be interrupted, speak one at a time
Many people from cultures that prefer "high considerateness" styles tend to:
a. Speak one at a time, refrain from interrupting
b. Talk more, interrupt more, expect to be interrupted, use polite listening sounds
c. Speak one at a time, refrain from interrupting and give plenty of positive responses.
According to the authors, cultural styles:
a. Help people from different cultures understand each other.
b. Create misunderstandings in conversations b/w people from different cultures.
c. and b are correct.
What is one way to determine whether a culture favors a direct or indirect communication style?
How to express disagreement
How to use verbal communication
How to create problems of stereotype.
What advice do the authors give regarding judging people more accurately?
a. be familiar with the other's conversation styles
b. anticipate differences in communication style
c. result in incorrect judgments among members of diverse groups
How did the American respond to the political statement made by the Italian?
a. Ina gentle and polite way
b. In an aggressive and heated way
c. In a hesitant and passive way
The authors say that cultural groups misjudge each other. How does this happen?
a. Incorrect judgment about regional differences within a country.
b. It is based on different beliefs about directness and honesty in communication.
c. People can criticize a new country.
A person who beats around the bush when asking a favor:
a. Asks directly
b. Asks indirectly
c. Doesn't ask at all
Someone who says "Don't just blurt out your answer, think first" means that
a. You should not give away your answer.
b. You should guess at an answer.
c. You should not speak without thinking.
A helpful police officer who says "Get to the point." means
a. Give me many details about your story.
b. Give me the story in as few words as possible.
c. Give me the knife with the sharpest point.
Someone who says that getting your opinion about politics is like "pulling teeth" means that
a. It is extremely difficult to get your opinion.
b. It is very painful to get your answer.
c. It is difficult to make an appointment to get your answer.
Name three cultures with "high involvement" conversation styles:
a. Russian, Italian, Japanese
b. Japanese, Korean, Chinese
c. South American, Greek, Spanish
Name three cultures with "high considerateness" conversation styles:
a. Russian, Italian, Japanese
b. Japanese, Korean, Chinese
c. South American, Greek, Spanish
Americans can have problems when they talk to each other because
a. Regional differences within a country
b. Different cultural upbringing
c. a and b are correct
What is one way to determine whether a culture favours a direct or indirect communication
how to say "no"
how to interrupt frequently
how to be polite
What game does the American conversation resemble about conversational "game"
a. Ping-pong
b. Bowling
c. Tennis
When should women be more direct in order to compete and communicate with men?
a. In making requests, offering opinions
b. In emotional issues and feelings
c. In their business
