WorksheetsStudy Session
Total questions: 35
Worksheet time: 33mins
Ava is leading a team of new hires and needs to train them on innovative strategies and technologies that will be used to develop an upcoming project. She sends several e-mail messages with links to helpful resources. But she soon realizes this is an inefficient way to organize and share this information. Which solution would provide a more efficient way to categorize and share this information?
Social tagging
Grid computing
Ajax programming
Collective intelligence
The official CIW Web site has an IP address of 72.44.192.233. Which technology allows Web users to enter the URL www.CIWcertified.com in the browser address bar to access the site, instead of having to remember and enter the IP address?
SSL
DNS
HTTP
NNTP
Grace suspects that an attacker has gained control of her system. Which of the following is the most appropriate action for her to take?
Shut down the computer.
Enable strong encryption on all files on the hard disk.
Run anti-virus software on all disks associated with this system.
Unplug the computer network cable and/or disable the computer’s wireless NIC.
Daniel has just checked the balance in his bank account by logging into his bank's website. Which protocol was most likely used for the transmission of his information?
IMAPS
HTTPS
POP
FTPS
Kyndel just started a small business and need to create a logo. Although she is technically savvy, her artistic creativity is limited. Kyndel decides to launch a contest to seek creative ideas for her logo. Using the Internet and social networking in this manner is known as:
folksonomy
outsourcing
crowd sourcing
social engineering
Heaven is the technology coordinator for a small multi-national corporation with offices in Los Angeles, New York, Tokyo and London. She has been asked to coordinate a live and interactive meeting that will allow executives from each of the offices to meet virtually and share presentations. What is the best way to achieve this desired goal?
Podcast
Webcast
Conference call
Web conference
Digital signatures verify the integrity of the data, verify the identity of the sender, and:
Provide data confidentiality.
Enforce non-repudiation.
Sign digital certificates
Create certificate requests.
One of your co-workers calls you to ask if you sent her an e-mail message with an attachment. You recall that you sent several e-mails with attachments earlier that day. Which of the following is your best response to this question?
Ask your co-worker to open the attachment and describe the contents.
Ask your co-worker to read the e-mail message including the full name of the attachment and its extension.
Ask your co-worker to forward the e-mail to you so you can open the attachment and check it.
Ask your co-worker to forward the e-mail to your company’s management.
You have just finished designing a Web site to support a charity organizations fund-raising efforts. You need to meet with the board members to get their feedback and address some questions before you implement the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide you with an opportunity to discuss the design as a group?
Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen sharing and phone conferencing.
Plan a Webinar that reviews the layout of the site and request that board members submit their feedback by e-mail after the Webinar.
Create a PowerPoint slideshow that contains pictures of your Web site design and create a survey to gather the board members' feedback.
Create an audio Webcast and distribute it to the board members over the Internet.
Makayla just sent you a link to a Facebook page with information that you find very useful. You want to be able to recall the site in the future from your desktop computer, or from your mobile device while away from your desk. Which is the best approach?
Memorize the URL so you can pull up the site in any browser such as Chrome, Firefox or Internet Explorer.
Add the link to a cloud-based bookmark service such as Delicious or Google Bookmarks.
Manually enter the Web address into any and all browsers on all of your devices.
Pull up the message with the link any time you want to view the site.
Baily is a software developer who wants to start developing mobile apps for smartphones. She has the option to develop apps for an open-source operating system. Which of the following could persuade her to focus her development efforts on the open-source operating system?
An open-source license will never be in the public domain.
Source code for an open-source app is not viewable and cannot be modified.
Open-source operating systems and development tools are free from software bugs and viruses.
The operating system and associated development tools are free, provided she comply with the copyleft license.
Annie works in the sales department at XYZ Company. She decides that her company's marketing team has done a poor job representing the company's brand. Without direction or permission, she starts her own social networking account to help. This accounts name is called XYZ Professional. To customize her page, she uses company logos and verbiage from the company Web site. She then begins communicating with customers and individuals interested in XYZ via this service. Which of the following would be the most appropriate response to Melanie's actions by the company?
Providing a link to Annie’s page from the company’s official social networking account
Sending Annie a request from the company's Human Resources department to stop using company logos, yet allowing her to continue using this social networking account
Adding references to Annie's social networking page in the company's internal newsletter
Terminating Annie's employment for copyright and trademark violation, with a cease- and-desist letter asking for control of the account
Which choice lists the required elements for HTTP to function?
Server, HTML and DNS
Client, server and TCP/IP
Browser, HTML and TCP/IP
Client, Web page and DNS
Which is the preferred approach to communicate important action items in an e-mail message to a co-worker?
Write the action items using all capital letters.
List the action items in a numbered or bulleted list for clarity.
Include emoticons to ensure the recipient understands your humor.
Describe all action items at length in a detailed paragraph in the middle of the message.
You are using an e-mail client that you are unfamiliar with. You need to send an e-mail with an attachment but you do not see a feature labeled attachment anywhere on the client. What icon should you look for that is commonly used to invoke the e-mail attachment option?
Paperclip
Highlighter
Pencil
Envelope
Your child's high school has created a wiki for its social science classes to support blogs and collaborative projects. Your child also contributes photos of extracurricular events to the schools Facebook site. Which term collectively describes these types of Web usage?
Mashup
Web 1.0
Web 2.0
Folksonomy
Bailey works as an Administrative Assistant for a small business that uses a SaaS service for accounting, sales orders and customer service information about the business's customers. This product is similar to salesforce.com and its competitors. Bailey makes sure she saves accurate records about current projects and performs regular backups of the business data stored on the cloud-based service. Which of the following is the primary reason for this practice?
If there is an interruption in Internet access, the service and records would not be accessible.
There is a limit on the number of users who are allowed to access the cloud-based service at any one time.
Data stored online through the cloud-based service is more at risk to security breaches than if it were stored locally.
Bailey is overly cautious because it is well known that cloud-based services are highly secure, highly reliable and always available.
As a project manager, you have to balance three elements that compose the project triangle. Suppose your customer requests that you add some new requirements to the project when you are halfway through. If you agree to this request, how would it affect other aspects of the project?
Project scope will decrease.
Cost of the project will increase.
Cost of the project will decrease.
Time to complete project will be reduced.
You are expecting a very important file from a co-worker in a remote office to be sent to you through e-mail. You finally call the co-worker and tell him that you have not received the file. He informs you that he sent the file yesterday, but will send it again immediately. After some time, you still have not received his e-mail message. You contact the Technical Support department and ask them for help. After some investigation, Technical Support finds the e-mail from your coworker with an attachment named salesnumbers.exe in the spam folder of your e-mail client. What is the most likely reason that the e-mail message was filtered out?
Messages from remote offices are blocked on internal e-mail.
The attachment’s file size exceeds the size limits of the e-mail filter policy.
File attachments with an .exe extension may contain malicious code.
The file name of the attached file exceeds the file name length of the filter policy.
Proprietary information for your company's online business was released to a competitor. Which of the following preventative measures should your company take to ensure that its proprietary information is protected in the future?
Restrict Internet access
Uninstall any e-mail clients
Monitor employees’ messages
Destroy all proprietaryinformation
The App-A-Day company offers software applications for various topics. When a customer purchases a desired application from the App-A-Day online store, he is directed to a page where he can download the application directly. When the customer is redirected and begins downloading the application, which specific standard protocol is most likely transferring the application?
FTP
HTTPS
HTTP
SMTP
What is the difference between a computer virus and a worm?
A virus can replicate by itself, whereas a worm requires user action to replicate.
A worm can replicate by itself, whereas a virus requires user action to replicate.
A worm can deposit an illicit server, whereas a virus cannot.
A virus can deposit an illicit server, whereas a worm cannot.
Roland has just finished a very important sales meeting with a potential customer and he needs to update his supervisor at the corporate office, which is located in another country. Roland is debating whether to text or e-mail his supervisor about the meeting details. Which of the following would be the best practice for communicating with his supervisor?
Send a brief text message to say the meeting has finished, because Roland knows his supervisor does not read e-mail.
Send several text messages in order to convey all the details of the meeting most quickly.
Send a brief text message update now, and then send the meeting details in an e-mail message later.
Post the details of the meeting on his favorite social media platform, where his supervisor is one of his followers.
When using secure authentication, which of the following are required?
A user name only
A user name and a password
Neither user name nor a password
A user name, a password and encryption of transmitted data
Which organization is responsible for managing domain names so that each one is unique, and (once registered) cannot be used by an unauthorized individual or organization?
ICANN
W3C
IEFT
RFC
James attends an online university that offers seminars on APA Style through its Writing Center. He registered for the seminar and learned that the training will be provided over the Web. Although there is no opportunity to ask questions, he finds the live lecture to be engaging. Which Web based meeting format was used?
Web conference
Video conference
Webinar
Blog
You have 20 remote employees flying in to attend a corporate meeting. The morning of travel day, the administrator tells you that the hotel reservations have changed. What is the best way to send each traveling employee a quick message with the new hotel information?
Update the meeting agenda with the hotel information.
Post an announcement to the company’s Web site with the new hotel information.
Call each stakeholder and leave a message with the address of the hotel.
Send a text message with the hotel information to the mobile phone of each traveler.
Kai is looking for a very unique product online. She has found one on the XYZ Company's Web site, which is designed well and appears to be legitimate. As she navigates through the checkout process, she reaches the checkout page with this URL, which asks her to enter her credit card information: http://XYZ.com/gp/checkout.html/ref=chk_out_TLS12B_lb?ie=UTF8&docId=10007931. Why should Kai cancel her online transaction instead of proceeding?
Because the site uses 128-bit encryption, which is illegal for companies that are located overseas
Because the link contains abbreviations and is not completely readable, so Kai is unsure of the server name
Because the link does not use SSL/TLS encryption and therefore the information Kai enters would not be secure
Because the link uses SSL/TLS encryption, which Kai knows is not compatible with the browser she is using
You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e-mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually. Which choice lists the information you will need to configure the e-mail client?
Company name, e-mail address, SMTP, POP3, IMAP and DNS
E-mail address, SMTP, IMAP, DNS, user name and password
E-mail address, SMTP, POP3, user name and password
Company name, SMTP, POP3, user name and password
Which of the following strategies will help protect your computer against virus attacks?
Perform regular backups of your hard drive.
Open e-mail attachments only from unknown senders.
Update the definitions for your malware protection application frequently.
Configure security settings for your Web browser to the lowest possible level
Riley's company is releasing updates to a specific product. He needs to educate the company's sales managers, who are located in various international locations, about the new product updates. Which of the following methods would be the most economical and efficient solution for Riley to discuss the required information with the sales managers synchronously?
Send the product update blueprints via e-mail to each of the sales managers and ask them to contact him with any questions.
Schedule an in-person sales meeting with them at the company headquarters so that the updates can be demonstrated and any questions answered with the entire group present.
Schedule a Webinar with the sales managers so that the updates can be demonstrated and any questions answered with the entire group.
Post the product update blueprints on the company's Web site and call each sales manager personally to discuss their individual questions or concerns offline.
To reduce the costs of maintaining servers with FTP access; your company is using P2P to facilitate sharing of information. Which strategy should your company use to protect the company's sensitive information while capitalizing on the benefits of P2P power?
Limit P2P use to sharing music files.
Restrict employees from using their computers in P2P communications.
Use technologies that will control access and password-protect files.
Restrict P2P use to sharing only with universities and research organizations.
Consider the following address:
http://www.CIWcertified.com/Certifications/Web_Foundations/iba.php. Which of the following is the best classification for the address?
Fully qualified domain name
Virtual domain name
Relative URL
Deep URL
An end user cannot log in to a page that provides a c-learning course. The authentication window will not launch. Which of the following is most likely the cause of this problem?
Pop-up blocking software has been enabled in the operating system.
The browser has recently had its cookie cache cleared.
The browser has recently had its browsing history cleared.
Pop-up blocking software has been enabled in the Web browser.
You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you are unable to run your anti-virus software. Which of the following is the best step for you to take next?
Let the virus run its course.
Call your local authorities to report an identity theft.
Turn off your computer and reboot from a known, clean system disk.
Plug in your backup drive to try to initiate an immediate backup of important files.
