WorksheetsMA 300 Week 4
Total questions: 25
Worksheet time: 13mins
What might the Medical Assistant need to do for the phones to open the office?
Set up voicemail
Notify the answering service that the office is open.
Turn off computers
Turn off the Fax Machine
How many folders are needed to create a manual tickler file?
12
300
43
18
What task should be completed prior to running laboratory tests for the day?
Check there is no food or drink in the Lab refrigerator
Complete the necessary controls for each test ran in the lab.
Turn on all equipment
Clean all surfaces of the Lab.
What form is given to the patient to allow their information to released?
ROI(Release of Information form)
Receipt of HIPPA Privacy practices
Consent for treatment
Patient Demographics
Assignment of Benefits is when the office accepts payment directly from the insurance?
True
False
Which insurance requires eligibility of benefits/Coverage at every visit?
HMO
PPO
Medicade
Medicade/Medicare
All items on paper such as copies of insurance cards must be scanned into the Electronic Medical Record?
True
False
What should the medical assistant check for changes in at every visit?
Changes to their social
Marital status
Address and Phone Number
Changes to their car
The physician is responsible for completing the charge slip?
False
True
Why might a provider not be accepting new patients? Select all that apply
They are retiring
They have just joined the practice
They are moving
They want patients with interesting condidtions.
EHR and Paper charts are NOT used in gathering statistical data? True or False
True
False
The Medical Record is a Legal document, and can be pulled if their is a question about care received. True or False
True
False
When an office transitions from Paper charts to EHR system, how long must the paper charts be kept?
6 months
1 year
10 years
2-3 years
It is NOT necessary to lock the medical records in a cabinet or storage room. True or False
True
False
An outguide is a thick piece of paper or plastic to mark where a record has been removed. True or False
True
False
Which is an example of an indirect filing method?
Subject
Nurmeric
Alphabetical
Chronological
What is an indexing unit in an alphabetical filing system?
Each part of the persons name
Each color code
Each letter in the patients name
By the color coded system
The street address of where patients with identical names is used to find their placement in an alphabetical filing system? True or False
False
True
What filing system allows for the most patient confidentiality?
Alphabetical
Cross-indexed
Tickler file
Numeric
What is the disadvantage of using a numeric filing system?
A separate system must be maintained for the number assigned to each patient
You can't use color coded stickers
It's easier to maintain patient confidentiality
It's easier to identify patients with the same name.
How many digits are in a traditional ZIP code?
Four
Five
Eight
Ten
How should a letter be sent if it needs to arrive in 24 hours?
Priority Mail
First Class Mail
Priority Mail Express
Standard Mail
The Doctors office needs to mail a letter weighing under 13 ounces. How should the letter be sent?
Media Mail
First Class Mail
Priority Mail Express
Standard Post
When the medical assistant receives the mail, what is the first thing they should do?
Sort it
Log it
Open it
File it
How should you apply the address to a business letter?
Use a Comma between state and ZIP Code
Format all lines to the Left
Use Italic setting in Word when printing on the envelope
Use Blue Ink
