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Retail Operations Chapter 1 Vocabulary

Total questions: 11

Worksheet time: 7mins

Name
Class
Date
1.

What is retailing?

a)

the selling of products to the customer

b)

goods and services that have monetary value

c)

purchaser of goods and services from retailers

d)

tangible items that are made, manufactured, or grown

2.

What are products?

a)

tangible items that are made, manufactured, or grown

b)

the selling of products to the customer

c)

goods and services that have monetary value

d)

purchaser of goods and services from retailers

3.

What are goods?

a)

goods and services that have monetary value

b)

tangible items that are made, manufactured, or grown

c)

intangible things that people do for us that make us feel better or enhance our lives

d)

the selling of products to the customer

4.

What are services?

a)

the selling of products to the customer

b)

tangible items that are made, manufactured, or grown

c)

goods and services that have monetary value

d)

intangible things that people do for us that make us feel better or enhance our lives

5.

What is a retail customer

a)

tangible items that are made, manufactured, or grown

b)

purchaser of goods and services from retailers

c)

the selling of products to the customer

d)

goods and services that have monetary value

6.

What is a manufacturer?

a)

business that makes or produces a good for sale

b)

intangible things that people do for us that make us feel better or enhance our lives

c)

purchaser of goods and services from retailers

d)

goods and services that have monetary value

7.

What is the channel of distribution?

a)

goods and services that have monetary value

b)

business that makes or produces a good for sale

c)

path merchandise takes from where it is made to the final consumer

d)

goods and services that have monetary value

8.

(a)   channel is a path that leads directly from manufacturer to consumer.

9.

(a)   channel is a path that follows more than one step.

10.

A wholesaler is

a)

goods and services that have monetary value

b)

intangible things that people do for us that make us feel better or enhance our lives

c)

one who buys large quantities of a product and then resells it in smaller quantities to retailers

d)

purchaser of goods and services from retailers

11.

(a)   channel manufacturer also owns its retail stores; products goes from manufacturer to retail store to customer.