Font size
WorksheetsCultural Intelligence Unit
Total questions: 18
Worksheet time: 2hrs 30mins
T/F: The more low-context the culture, the more people have a tendency to put everything in writing, whereas many high-context cultures consider written documentation as less necessary.
True
False
Upgraders are:
words that make criticism feel stronger (e.g. absolutely, totally)
words that make your statement sound better
words that soften criticism (e.g. maybe, sort of)
used to downplay a statement
T/F: The European countries most influenced by the Vikings consistently rank as some of the most hierarchical cultures in Europe.
True
False
Under the culture map model, how many scales of cultural variations exist?
6
7
3
8
The ringi system describes a hierarchical, bottom-up decision-making process which seeks consensus before senior managers implement anything. This system is practiced in:
France
Japan
China
Brazil
The "stranger on the train" phenomenon is an example of
Affective exchange
Nonstrategic self-disclosure
Reciprocity
Strategic self-disclosure
Cognitive trust comes from the ________, whereas affective trust comes from the _______.
heart, head
mind, head
head, heart
a Chinese term to describe a cultural understanding of respect, honor, and social understanding, aka "face"
Ringi
Mianzi
sous entendu
Guanxi
____ is the lowest-context culture in the world, while ____ has the distinction of being the highest-context culture of the world.
USA, France
Japan, USA
Nigeria, Germany
USA, Japan
Monochronic cultures view time as:
fluid and more casual
flexible
concrete and tangible
approximate
A decision that is made quickly and early but is very flexible and subject to change
Decision with a capital D
decision with a lowercase d
A culture that feels loyalties and obligations to an in-group such as one's extended family, community, or even the organization one works for is
an individualistic culture.
an in-group
a collectivist culture.
an out-group.
9:15 differs very little from 9:45, and everyone accepts it. This perception of time can be seen in many _____ cultures
Germanic
African
Northern European
Anglo-Saxon
In (a) cultures like the USA or Brazil, people tend to be friendly with new people, smile frequently at strangers, share information about themselves, and ask personal questions.
What do low and high context refer to?
Persuading styles
Disagreeing approaches
Communication styles
Ways of providing negative feedback
The extent to which the less powerful members of organizations accept and expect that power is distributed unequally; developed by Geert Hofstede.
Politenes expectation
Holistic thinking
Power distance
Humanistic leadership
*BONUS*
Gallup survey found that only __% of US employees think their opinions matter at work.
90
30
10
50
*BONUS*
A self-awareness tool that helps us understand the differences between how people see us and how we see ourselves.
International Surveys
The Culture Map
Myers-Briggs Type Indicator
Johari Windows
