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WorksheetsHost Quiz Session
Total questions: 10
Worksheet time: 2mins
What is the operating hour of Dash service (car delivery) for pick up and drop off?
Dash （送车服务）的营业时间是几点？
Pick-up is 8am to 9pm
Drop-off is 9am to 10pm
送车为上午 8 点至晚上 9 点
取车时间为上午 9 点至晚上 10 点
Pick-up is 24 hours Drop-off is 24 hours
送车时间为24小时
取车时间为 24 小时
Pick-up is 7am to 10pm Drop-off is 9am to 10pm
送车时间为早上 7 点至晚上 10 点
取车时间为上午 9 点至晚上 10 点
None of the above
以上都不是
What should both the guest and host do should there be any incident?
万一发生意外，车主和租客双方该怎么办？
Use their own methods to resolve the issue
用自己的方法解决问题
Report the incident on app’s live chat
在app的实时聊天中报告事件
Contact host
联系车主
Request for another car
请求另一辆车
How to become a Superhost?
如何成为Superhost？
Acceptance rate of 75% and higher
75%及以上的接单率
Positive reviews of 80% and above
80%正面评价 及以上
Good car cleanliness
汽车保持清洁
All of the above
上述所有的
What are the steps if you want to report an issue of a past booking?
如果您想报告过去订单的问题，步骤是什么？
Host > My Cars > Bookings > History > Report
Bookings > History > Report
Live chat > text customer service report
Host > Customise car > Report
How much referral reward can I get when I refer someone(guest) to book a car on TREVO?
当我推荐某人（租客）在TREVO上预订汽车时，我可以获得多少推荐奖励？
RM70
RM80
RM90
RM100
In the event that an issue arises from your booking, reports must be submitted within _____ of the booking completion time.
如果您的订单出现问题，必须在订单完成后的 _____ 内提交报告。
1 day
1天
3 days
3天
1 week
1周
48 hours
48小时
Booking requests not responded to within 24 hours or 1 hour before the start time, whichever comes first, will be auto-rejected. This will not impact your performance as a Host.
如果租客想要更改预订详情，应在订单开始的 3 小时前对预订资料（例如送车/取车地点和时间）进行修改。
True 对
False 错
If a Guest wants to change their booking details, the amendments to the booking details, such as drop-off/pick-up location and timing, should be made 3 hours before booking time by the Guest.
如果客人想要更改其预订详细信息，则客人应在预订时间前 3 小时对预订详细信息（例如送机/接送地点和时间）进行修改。
True 对
False 错
What’s another country that TREVO is in?
除了马来西亚，TREVO 在哪个国家有提供服务？
(a)
TREVO is available in 6 major cities in Malaysia. Choose 4 of the cities.
TREVO 在马来西亚 6 个主要城市均有提供服务。请列举任何4个城市。
Klang Valley
Johor Bahru
Ipoh
Kota Kinabalu
Melaka
