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Great 3

Total questions: 59

Worksheet time: 1hrs 29mins

Name
Class
Date
1.
A project manager is meeting with the project sponsor regarding a new project. The project manager tells the sponsor that, as part of the communications management plan, a weekly email will be sent with the status of the project, so the sponsor can be informed of the progress. The sponsor indicates that the email is not necessary because they will ask for a status update whenever it is needed. What should the project manager do next?
a)
Advise the project sponsor to request a 15-minute meeting, whenever necessary, with prior notification.
b)
Agree to the project sponsor's request, but continue to copy them on the weekly email so they can be informed of progress in case it is needed.
c)
Tell the project sponsor that if they prefer to not receive the communication, there is no problem in removing them from the email distribution.
d)
Ask the project sponsor what sort of information is needed and agree on a frequency for the communication.
2.
In a project using a hybrid approach, the performance of the team was consistently excellent during the predictive stages. When the iterations began, however, the team members started to show signs of low commitment, conflicts, and confusion, resulting in low morale. What should the project manager do to handle this situation?
a)
Give team members more authority to make decisions.
b)
Perform team-building activities and enhance collaboration.
c)
Identify the team members who are impacting low morale.
d)
Coach the team members on agile processes and knowledge.
3.
During the execution phase, the project manager discovered that the deliverables are not meeting the quality specifications requested by the main stakeholder. This has caused the schedule performance index (SPI) to deteriorate from 0.98 to 0.72 and the cost performance index (CPI) from 1.5 to 1.1. What action should the project manager take to mitigate the issue of the deliverables being rejected during the next iteration?
a)
Submit a change request to prioritize resolutions for the quality issue to minimize the impact on the rest of the deliverables.
b)
Reinforce the definition of done (DoD) during sprint planning so that the team has a common understanding of expectations.
c)
Assure that the product backlog is properly prioritized to avoid dependencies that cause rejection.
d)
Create a dedicated sprint to complete all of the pending specifications from previous sprints.
4.
Experienced team members assigned to a critical project are also supporting several other projects and this is delaying the critical project. If this critical project is not delivered, the company could receive a fine from the government. What should the project manager do?
a)
Discuss the issue with the project sponsor.
b)
Review the resources required for the tasks on the critical path.
c)
Review and update the risk management plan.
d)
Allocate resources to develop the competencies of the other team members
5.
A project manager receives a request for proposal (RFP) from a client. The client is very clear about the requirements. A requirements analysis must be done in the first month of the project, and the client wants to see a demo of the work completed every two weeks. What project approach should the project manager use?
a)
Iterative for the requirements analysis and delivery phases of the project
b)
Agile for all of the phases of the project, including the requirements analysis and delivery
c)
Predictive for the requirements analysis and agile for delivery of the project
d)
Predictive for the requirements analysis and delivery phases of the project
6.
A new team member is hired and the training is taking longer than expected. This impacts the overall project performance. What immediate action should the project manager take to improve the situation?
a)
Communicate this issue to the human resources department.
b)
Provide additional training to the new hire.
c)
Increase team cohesiveness by sharing information and experiences openly.
d)
Update the issue log and define the mitigation strategy.
7.
A project manager finds that team members In an agile project are involved in several different projects due to budget constraints. What should the project manager do?
a)
Request the project sponsor prioritize and if necessary, allocate additional budget so the team can work on a single project
b)
Provide an incentive plan so the team members will work more unaccounted hours on multiple projects
c)
Brainstorm with the team members on how they can deliver on multiple projects within the given budget
d)
Instruct the team members to spread evenly across projects so mistakes will not occur within the current budget.
8.
A project manager has taken over an existing project According to the previous project manager, the project is on track and within budget However, stakeholders are unhappy with the recent progress report since the metrics show that the project is delayed and the cost is higher than expected. What should the project manager do?
a)
Schedule a meeting with the previous project manager
b)
Submit a change request to the change control board (CCB)
c)
Schedule training for project team members
d)
Conduct an earned value analysis (EVA)
9.
A project manager is attending a progress meeting with a client. The client requests a design change which might potentially add value to the project. What action should the project manager take?
a)
Accommodate the change request to serve the client's needs
b)
Consult with team members and allow them to make a decision
c)
Convince the client not to make changes to the project
d)
Make transactional decisions focusing on the project goals
10.
A project manager has been asked to participate in the procurement process for a software application that allows customers to buy online e-learning courses. The project manager will take over the project once the supplier has been sourced. What should the project manager do before the project starts?
a)
Ensure that the requirements for the project are understood and that the objectives are verified before approval of an agreement.
b)
Inform the project sponsor that once the agreement has been signed, there cannot be any changes to the scope of the project.
c)
Notify the project sponsor that the project manager cannot be involved in the agreement negotiation process.
d)
Ask the project sponsor to involve the legal department in the negotiation for the project agreement.
11.
A large company has agreed on a business case for an environmental project. The project will cause some major changes in their operations, such as reduction in paper use, which will obviously affect all of the users. What is the first thing the appointed project manager should do?
a)
Evaluate the impact to the users and create a plan to address it.
b)
Inform users about the new changes and ask for their collaboration.
c)
Ask all managers to collaborate implementing this change to users.
d)
Start implementing the change so that users will eventually get used to it.
12.
The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change This change will impact the project m a significant way. The project manager should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to whom?
a)
Product owner
b)
Change control board (CCB)
c)
Project sponsor
d)
Project manager
13.
A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while. What should the project manager do next regarding the feature on which the team member was working?
a)
Assign the feature to another team member, and have them try to complete the feature by the end of this iteration
b)
Review team capacity and reassign the functionality to additional iterations as required
c)
Determine if the team member can work from home to complete the functionality.
d)
Review the work in progress with the product owner to determine the next step
14.
A project manager has just been assigned to a project to build new software for a client. All the requirements have been gathered. What should the project manager tell the team members to focus on?
a)
Reducing cost for the customer
b)
Delivering value to the customer
c)
Working together as a team
d)
Finishing the project on schedule
15.
A new project manager is assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues. What should the newly assigned project manager do first to understand the issues?
a)
Escalate the issues to the project sponsor.
b)
Review the issues log to ensure the issues are captured.
c)
Check the risk management plan to ensure there is a strategy to address the issues.
d)
Ask the key stakeholders to discuss the issues with the project team.
16.
A project manager has recently been assigned to an agile project and discovers that a contractor for the project does not have any experience with agile. What should the project manager do?
a)
Ask the project sponsor to replace the contractor since they do not have agile experience
b)
Issue a formal notice to the contractor to obtain an agile certification
c)
Consult the project team to understand the extent of the training needs for the contractor
d)
Instruct the contractor to receive agile training since the project has already started
17.
A project manager for an agile project wants to have a highly engaged team. How should the project manager achieve this objective?
a)
Be clear with directions and assignments so people stay focused and engaged with their work.
b)
Promote an environment where everybody knows what their contribution means to the project as a whole.
c)
Design a reward system to get people motivated by recognizing significant individual contributions from the last sprint
d)
Encourage continuous rotation of roles among team members to keep people motivated throughout project delivery.
18.
A project manager is leading a council's project that aims to ensure full compliance with health, ecological, and environmental standards. At the same time, the project's goal is to remain fully adherent to the council's values, policies, and procedures. How should the project manager ensure project success?
a)
Enforce the project manager's authority over the contracting partner delivering to the council. by
b)
Engage a third-party consulting firm to oversee the project's implementation.
c)
Develop the necessary implementation plan and ask the partners to adjust their plans to meet the project manager's objectives.
d)
Meet with the stakeholders regularly to share project objectives and mutually agree on common goals and plans.
19.
A project manager has received a new request to integrate more features to a product. The team is fully allocated, and there is no budget to acquire new resources. What strategy should the project manager implement to deal with this situation?
a)
Ask the team.to accelerate the iterations and avoid interruptions.
b)
Discuss the problem with the team and decide how to do the work together.
c)
Verify team performance and ask for improvement during daily standup meetings.
d)
Recommend that the project sponsor increases the budget to bring new resources.
20.
A project manager has just taken over a project that is halfway through its schedule. In a brief meeting with the client’s key project team, the project manager receives several requests from a specific client team member who was not at the project team meeting. The requests for information seem to be for trivial information that was previously submitted in project documents. What should the project manager do first?
a)
Send an email to the client team member explaining that they have the information already.
b)
Review the stakeholder register to gain insight into the expectations of that team member.
c)
Inform the client project manager that they are sending too many trivial requests.
d)
Update the project risk register to include potential delays in answering these requests.
21.
A project in aerospace design has run into a substantial technical issue, and the project team is uncertain on how to proceed. With whom should the project manager call a meeting to discuss the issue?
a)
Project stakeholders and the team
b)
External subject matter experts (SMEs) and the team
c)
Project sponsor and the team
d)
Project sponsor and the external SMEs
22.
A new relevant project stakeholder suggested a change to some of the project parameters midway through execution. What should the project manager do next?
a)
Accept the change and use contingency funds to implement this change with minimal schedule impacts
b)
Reject the change because it is contrary to what was agreed to during earlier phases of the project
c)
Transfer the change to the steering committee for them to evaluate and decide the appropriate next steps
d)
Evaluate the proposed change with integrated change controls and discuss the change with the project sponsor
23.
An organization in a regulated industry has decided to switch from a predictive to an agile delivery approach. It has been decided that the ongoing projects will adopt Scrum, and the project manager is still accountable for the project outcomes. During the fourth sprint demo, the customer notices that a feature is not compliant with the regulations. What should the project manager do?
a)
Have the team consult with the compliance officer to update the definition of done (DoD) for the user stories in the past sprint.
b)
Have the product owner consult with the change control board (CCB) to have the necessary compliance requirements implemented.
c)
Have the scrum master organize a weekly meeting with the compliance officer, the product owner, and the project team.
d)
Have the product owner review the user stories in the product backlog with the compliance officer on a regular basis to identify any gaps.
24.
The portfolio management office wants to cut costs by suspending some ongoing projects that do not directly support the organizational strategy. The project manager has invested too many resources into one of the projects to be suspended, but the portfolio management office has not backed down on their plan. What should the project manager do to continue the project?
a)
Meet with the project team and revise the project goals.
b)
Update the project charter to make it align with organizational strategy.
c)
Demonstrate the project alignment to the organizational strategy.
d)
Escalate the issue with the project sponsor to request support.
25.
An agile project is starting and the assigned team is new to agile During the first daily meetings, the project manager observes that the team is having problems meeting goals. What should the project manager do?
a)
Plan an outdoor activity tor the team to get to know each other
b)
Ask the team to review agile protect management approaches.
c)
Ask the human resources department for an experienced agile team
d)
Conduct a meeting to help the team define the team charter
26.
A global company hired a project manager for a new implementation at all of its sites After reviewing the business case and project charter, the project manager notes that the project team has different locations and regions to consider. What should the project manager do to address this situation?
a)
Inform the steering committee of the situation and request additional resources.
b)
Coordinate virtual and face-to-face meetings at each site to improve communication
c)
Coordinate virtual meetings to assess the project team's communication needs
d)
Inform the project sponsor of this situation and request cultural orientation training.
27.
During the execution phase of a project a new project manager is assigned to replace the previous project manager As the project manager starts managing the project, they discover that team performance is significantly decreasing, which is impacting the project's key performance indicators (KPIs). This team has delivered good performance on similar projects in the past. What should the project manager do next to improve this situation?
a)
Call for a team meeting to identify the root cause for the declining performance
b)
Estimate the baseline impacts and submit a change request.
c)
Implement compression techniques to bring the project back on track.
d)
Review the resource management plan and organizational assets
28.
A project is nearing completion. The contingency time has been consumed. To ensure that the final deliverables are achieved fhin budget, the project manager has asked the team to follow a rigorous process This Is causing some resistance among the team members. What should the project manager do to address the growing resistance?
a)
Crash the project schedule and ask project team members to work overtime to meet the new timeline
b)
Motivate project team members by offering incentives to complete the project on time
c)
Describe to the team members how specific tools and techniques can be used to finish on time
d)
Convince team members to use a specific methodology to complete the project on time
29.
During a project review meeting, the project sponsor is worried that the protect may not be delivering results as planned Based on that the project manager is evaluating the project status. What information should the project manager use as an indicator that the project is actually delivering value?
a)
Stakeholders are satisfied with the current status.
b)
The project is under budget and on schedule
c)
The project is aligned with the project charter
d)
The protect is aligned with the benefits management plan
30.
A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project. What should the project manager do to alleviate the stakeholders’ concerns?
a)
Send communications for clarification so there is a full understanding about the situation.
b)
Demonstrate the performance indexes and recommend corrective actions to the stakeholders
c)
Schedule a kick-off session to explain the problems of the project and gain approval and support
d)
Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders
31.
A year after implementing a policy change to improve diversity and inclusion within two teams, there is increasing conflict within the company. What should have been done to prevent this conflict?
a)
The organization should have introduced the concept of diversity broadly
b)
The leadership team should have worked closely with the marketing team to get insight on diversity
c)
Organization-wide diversity training should have been provided to the workforce
d)
The critical departments in the organization should have been involved in this exercise
32.
During a project review meeting, several project team members expressed that they did not have an understanding of the benefits of certain features for the project. What should the project manager do next?
a)
Review the project scope statement
b)
Confirm ownership for ongoing value realization
c)
Escalate the issue to the project sponsor
d)
Appraise the stakeholders of value gain progress
33.
A project is delayed due to multiple problems discovered during the quality review. Every time the team addresses one problem, additional problems are encountered. This is frustrating for both the project team and the project sponsor, who are driven to meet the dates and results expected by the organization. What should the project manager do?
a)
Request that the team identifies, documents, and registers the issues to locate the source of the problems.
b)
Evaluate the cost and schedule variance in order to determine how much the project is off track.
c)
Ask the team to commit to a new date to fix all the problems and proceed with a change request to adjust the baseline.
d)
Request that a senior subject matter expert (SME) be hired to analyze and solve the problems.
34.
An agile senior project team member suddenly resigns from the organization. Following this departure, the remaining team members are having difficulty accessing information and are unable to complete a deliverable. What should the project manager have done to avoid this situation?
a)
Ensured the project repository is up to date.
b)
Updated the job descriptions for all team roles.
c)
Provided specialist training for all team members.
d)
Made an effort to reemploy the senior project team member.
35.
While preparing an earned value analysis (EVA) for the sponsor, the project manager provided this information in the latest project report: Approved Work Package Cost Estimates: US$ 9,500; Contingency reserves: $500 %; Management reserves: 10% of contingency reserves; Percent complete of the project: 50%; Planned percent of the project: 40%; Actual costs of the project: US$ 4,500. What is accurate about the project status?
a)
The actual work is 25% more than the planned work.
b)
The project cost is 10% lower than planned.
c)
The actual work is 25% less than the planned work.
d)
The project cost is 10% higher than planned.
36.
A project manager is responsible for providing a budget estimate for a long-term project that will be executed over several years. Which essential task should the project manager implement at this phase?
a)
Include key risks in the cost baseline.
b)
Perform an analogous estimate.
c)
Perform a bottom-up estimate.
d)
Include projected inflation rates.
37.
A project manager is tasked with managing a customer relationship management (CRM) implementation project. The project charter is approved, and the project is now in the planning phase. The project manager meets with the stakeholders several times to gather the initial requirements. However, each time they meet, the stakeholders provide additional information that is different from what they provided earlier. The stakeholders are becoming frustrated, and the sponsor is now unresponsive. What should the project manager have done to avoid this situation?
a)
Initiated requirements planning to analyze, document, and manage requirements
b)
Applied requirements elicitation to involve engaging stakeholders consistently in the requirements process
c)
Implemented the change request process to harness change to the stakeholders’ advantage
d)
Used progressive elaboration to enhance the scope management plan with additional details
38.
When reviewing the project team's performance the project manager realizes that the team velocity is not fast enough to meet the next review gate goal. What should the project manager do?
a)
Increase the sprint duration to allow the team more time
b)
Prioritize the contents of the backlog and remove some stories
c)
Create a change request to modify the gate review goals
d)
Use the standup meeting to assess impediments and problems
39.
A company is initiating a project to decommission inefficient sales channels. Several stakeholders argue that one channel that indicates a downturn in generating value is still more efficient than some of the channels that are planned to remain. What should the project manager do?
a)
Plan for incremental and iterative delivery based on feedback from the marketing and sales team.
b)
Review and update the success criteria to ensure that the channel is not decommissioned.
c)
Inform the stakeholders that the list of channels to be decommissioned was approved by the CEO.
d)
Escalate the objection to the steering committee and human resources (HR) as a personal intimidation incident.
40.
Team morale is at an all-time low after an incident involving one of the team members. Which two actions should the project manager take to resolve the situation? (Choose two)
a)
Host a special meeting to talk about what happened.
b)
Escalate the issue to human resources (HR).
c)
Review the lessons learned document with the team.
d)
Conduct a team-building workshop.
e)
Discuss this incident in the project review meeting.
41.
A company is planning a digitization project. Which action should the project manager take first when defining the project scope?
a)
Assess the current state process to define the scope of the digitization.
b)
Digitize the current state process exactly as defined.
c)
Redefine the current state process to scope the supporting software.
d)
Develop the software that will support the current state process.
42.
A product owner has provided the team with a prioritized backlog for the initial launch of a new product. After analysis, the team concludes that some work is missing to support the initial launch and provides this information to the product owner. The product owner acknowledges the missing work and adds it to the bottom of the backlog. The team is not happy with the prioritization that the missing work received. What should the project manager do in this situation?
a)
Let the project team pull the recommended work from the bottom of the backlog to maximize value creation.
b)
Analyze and reprioritize the backlog and provide the decision to the product owner and team.
c)
Recommend the product owner prioritize the missing work higher because it is needed for the minimum viable product (MVP).
d)
Empower the product owner by supporting the decision and instructing the team to follow the prioritization as provided.
43.
A team is assembled for a new project that will be using a predictive approach through requirements gathering and an agile approach for development and testing Not everyone on the team has experience working in agile. The schedule has started slipping due to the unclear structure of the agile development approach. What should the project manager have done to avoid this situation?
a)
Established daily standup meetings to track and report on team progress and escalated delays to stakeholders as they occurred
b)
Set up weekly status meetings to review team progress, prepared weekly status reports to track progress and regularly escalated delays
c)
Met with the team, allowed team members to make decisions about what to do and established performance goals
d)
Conducted routine meetings and identified team members who are under performing
44.
A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements the development of the product will take more time than expected. What should the project manager do?
a)
Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project
b)
Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes
c)
Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.
d)
Explain that distribution of important news can only be done using traceable communication methods
45.
On a transformational project, the project manager is confronted with resistance from the stakeholders. To overcome this and gain acceptance of the change, what should the project manager do first?
a)
Escalate the issue to the project sponsor.
b)
Review the stakeholder engagement plan.
c)
Update the issue log.
d)
Neutralize the negative stakeholders.
46.
A commercial and product teams have started the planning activity for this new venture. Which three key factors does the project manager need in order to deliver this product? (Choose 3)
a)
High-level product backlog
b)
Key performance indicators (KPls)
c)
Product vision
d)
Schedule performance indexes (SPIs)
e)
Product roadmap
47.
A team has been consistently delivering outcomes. However, based on their current performance, it was discovered that their velocity has decreased by 30%. What should the project manager do to ensure the velocity is under control?
a)
Ask the product owner to look at a minimum of four to eight iterations and replan the velocity for the next iteration based on the team's current performance.
b)
Ask the scrum master to plug gaps in the team's performance by adding a team member to compensate for the velocity decrease.
c)
Request that the team improve their cycle time to compensate for the velocity decrease.
d)
Request the team to improve the lead time, cycle time, and response time individually and track closure.
48.
In a fixed time and budget project the customer wants the development of a core component to be based on agile practices, as the final scope of the requirement has not yet been fully developed. The project manager is participating in contract development with the sales team and wants to ensure that development costs do not impact the profitability of the project. Which two controls should the project manager incorporate into the contract to specifically address the development of the core component? (Choose two)
a)
Limit the number of iterations for development in the contract.
b)
Establish a governance committee to review the contract delivery
c)
Tier the contract for fixed and agile components
d)
Provide alternatives to scope change at specific project phases within the contract.
e)
Require that only internal resources be utilized for this project
49.
A new project manager has been assigned to a project that is in danger of failing. The stakeholders do not know the project status nor do they know what benefits will be delivered by the project. How can the project manager convey these benefits to the stakeholders?
a)
Re-baseline the project schedule to show the current status of the project.
b)
Create a benefits management plan mapped to the organization's strategic objectives
c)
Perform a project cost-benefit analysis for the stakeholders
d)
Update the deliverables map against the agreed-upon project requirements
50.
A supplier was supposed to mobilize a government-issued, licensed piece of equipment two days ago, but did not. The procurement manager was informed that the supplier failed to check the validity of the license, which expired last week. The supplier had already submitted an application to the authorities, but it generally takes one to three weeks to process the application, which will affect the critical path. Which action should the project manager take?
a)
Update the project team on the delay so that resources can be utilized elsewhere.
b)
Analyze the schedule and look for fast tracking and crashing alternatives.
c)
Review the terms of the contract in order to determine next steps.
d)
Update the lessons learned register to serve as an input for future material transactions.
51.
A project started 12 months ago and is currently on iteration 12 of 14. The team has performed well and completed all deliverables on time. However, some team members are starting to complain about the length of the project, creating a risk for lack of performance at this critical stage. What should the project manager do as a servant leader to mitigate this risk?
a)
Meet with the team to reinforce their responsibilities and the consequences if the project deliverables are not completed on time.
b)
Apply additional controls to the project deliverables to ensure that all milestones are achieved on time.
c)
Contact the functional manager to ensure that team motivation remains high until the end of the project.
d)
Schedule a team event with the project sponsor to highlight the importance of the project and recognize the work of the team.
52.
A project manager is assigned to a new project. The project management office (PMO) and the project manager agree that this is the right opportunity to include daily standup meetings. The project team has never used such tools, and a few members are challenging the decision. What should the project manager do in this situation?
a)
Engage an external vendor to perform the design phase under an iterative approach.
b)
Request that new team members familiar with iterative approaches be assigned to this project.
c)
Update the project schedule to consider a daily standup as part of the project design phase.
d)
Define the ground rules, responsibilities, and conflict management strategies.
53.
At a meeting to receive approval for the project management plan, a project manager realizes that there is so much detail in the presentation that many of the stakeholders are not actively engaged in the process. The stakeholders are agreeing to the scope, goals, and timelines without giving them substantial thought. How should the project manager proceed?
a)
Stop the meeting and reschedule for another time with a more concise presentation.
b)
Set up information review sessions before reconvening another approval session.
c)
Get approval and promise to email more information to the stakeholders to clarify the technical details.
d)
Obtain approval as fast as possible and close the meeting.
54.
Due to a recent budget reduction, two team members were released from an agile team. The customer is still expecting early results for the project. Which two actions should the project manager take to align customer expectations? (Choose two)
a)
Ask the agile team to review the updated sprint velocity with the customer.
b)
Ask the product owner to review the prioritized backlog with the customer.
c)
Ask the agile team to review and update the quality management plan with the customer.
d)
Review the impediments log with the customer.
e)
Send a detailed project management plan to the customer.
55.
An agile project is running its second of six iterations. One new team member who does not have agile experience has just joined the team. In the daily meetings, the project manager observes that the team is having problems meeting their goals. What should the project manager do?
a)
Provide feedback to the team and conduct a meeting to review the team rules.
b)
Provide feedback to the team and conduct a retrospective meeting to find a root cause.
c)
Provide feedback to the team and request agile training for the new member.
d)
Provide feedback to the team and coach the new team member in agile methodology.
56.
A project manager is managing a hybrid project A stakeholder has directly contacted a team member and has requested a change Due to the request, the team member was distracted from their work, which caused a loss in productivity. What should the team member do?
a)
Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the project manager.
b)
Inform the scrum master regarding the stakeholder's request for a change and the impact this has had on productivity.
c)
Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the change control board (CCB).
d)
Inform the scrum master so that the change can be discussed directly with the stakeholder.
57.
After a performance review, a team member approaches the project manager and asks for feedback. The project manager mentions anecdotal information about this team member being a positive team player and generally getting their work done on time, even though they have been late with work once or twice. The team member expresses frustration at not having better information included in the annual performance review. What should the project manager do to prevent this frustration going forward?
a)
Request the human resource (HR) department to provide the key performance indicators (KPls) that were defined for this project.
b)
Set team performance goals and explain how the team receives the same performance scores.
c)
Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined.
d)
Provide the team member with velocity tracking tools and explain how the team member can see and track performance.
58.
A senior management team member contacts an agile project lead and mentions that certain features the senior manager thought would be in the current release were not included. What should the agile project lead do?
a)
Assure the senior manager that these features will be queued up in the next sprint.
b)
Meet with the team to understand why the senior manager’s features were not included.
c)
Invite the senior manager to the next planning meeting.
d)
Send the product roadmap to the senior manager.
59.
During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team. What should the project manager do?
a)
Schedule a meeting with the new sponsor in order to explain the agile approach and how teams are supposed to be self-organized.
b)
Schedule an emergency meeting with the project team so they fulfill every request that comes from the sponsor.
c)
Review the sponsor's request with the project team during the next daily review meeting in order to provide the requested control.
d)
Review the sponsor's request with the project team during the next iteration review meeting in order to obtain a team decision.