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Housekeeping quiz 1

Total questions: 15

Worksheet time: 3mins

Name
Class
Date
1.
Scope of housekeeping work will depend on where the housekeeping activity is performed.
a)
True
b)
False
2.
Facilities and fixtures are properly arranged and installed
a)
Safety
b)
Orderliness
c)
Cleanliness
3.
Cleanliness and orderliness are the same.
a)
True
b)
False
4.
___________ is the process of freeing your place from dust and germs through thoroughly washing, dusting and throwing away unecessary items.
a)
Cleaning
b)
Organizing
5.
Involves creating a system for storing and finding things.
a)
Cleaning
b)
Organizing
6.
For commercial housekeeping, this department is in-charge for the cleaning and room maintenance.
a)
Linen and Laundry
b)
Room Service
c)
Room Maintenance
7.
Organizing comes first before cleaning
a)
True
b)
False
8.

Supports the Executive Housekeeper in all duties of the housekeeping operation and cleanliness levels in all areas of the hotel.

a)

ROOM BOY, CHAMBERMAID OR ROOM ATTENDANT

b)

ASSISTANT EXECUTIVE HOUSEKEEPER

c)

HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR

d)

HOUSEKEEPING MANAGER

9.

The three major functions of the housekeeping department are to keep the hotel ____.

a)

clean, sanitary, and attractive

b)

free of mold, mildew, and dust

c)

secure, clean, and occupied

d)

occupied, modern, and successfully marketed

10.

Cleanliness and sanitation are both important to the housekeeping department.

a)

True

b)

False

11.

Cleaning the guest room is a duty of the ____.

a)

assistant housekeeper

b)

executive housekeeper

c)

front office manager

d)

room attendant

12.

The executive housekeeper works with the front office manager to forecast the number of rooms to be used each night.

a)

True

b)

False

13.

What is an abbreviation of "Do Not Disturb"?

(a)  

14.

Mop, bucket, floor brush termasuk kedalam jenis…

a)

Other supplies

b)

Linen supplies

c)

Cleaning material

d)

Cleaning equipment

15.
_________ is defined as the systematic process of making a home clean and neat.
a)
Home Economics
b)
Home living
c)
Housekeeping
d)
Housemaster