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WorksheetsProduct/Service Management
Total questions: 40
Worksheet time: 20mins
Great Value brand is only sold at Walmart. What category of brands does it fall into?
manufacturer or national brand category
industrial or professional brand category
private or store brand category
heterogeneous or homogeneoous brand category
Most packaging
makes it difficult to stack or display products
shows a do-it-yourself installation on the side of the package
provides consumers with information necessary to make buying decisions
makes the product look better than it really is
A product mix is all the products a company offeres to customers.
True
False
It is ok to use another company's brand name, slogan, or characters without permission to increase your own company's sales.
True
False
The most important difference between goods and services in that services are intangible.
True
False
A trade character is the visual personification of a brand.
True
False
Services are often very labor intensive.
True
False
The difference between a product mix and a marketing mix is
a product mix refers to all the products a company sells; whereas the marketing mix describes a plan of action for marketing a product
a product mix consists of decisions made about each of the 4 P's whereas a marketing mix describes the products a company sells
a product mix refers to the plan of action for marketing a product, whereas a marketing mix consists of decisions made about each of the 4 P's
a product mix refers to the plan of action for marketing a product, whereas a marketing mix describes the product a company sells
All of the following are considered important in planning the product mix except:
product assortments
packaging
product line
all choices are important
Buying a magazine that you weren't originally planning to buy in the checkout line of the grocery store would be an example of what type of good
staple good
impulse good
emergency good
unsought good
Purchasing gasoline because your car ran out would be an example of
staple good
impulse good
emergency good
unsought good
Gum placed near a counter so customers will buy it is an example of a ____________ good.
unsought
specialty
convenience
shopping
Number of versions offered within each product line
product mix
product width
product depth
product category
he number of different product lines carried by a company
product mix
product depth
product category
product width
The Lay's Potato Chips "Do Us a Flavor Campaign" is a unique way of involving customers to add and vote on potato chip flavors for the company's
product mix
produce line
product width
product depth
Packaging provides
security
brand identity
protection
all choices are correct
The packaging of a product can prevent ____________ and provide security for the product until a customer can use it.
marketing
tampering
selling
discounting
Which of the following is a common function of packaging?
The package can aid in identifying and selling the product
Packaging can give directions for product use
Packaging can make the product more desirable for customers
All of the choices are correct
This is the physical container or wrapping for a product.
trademark
brand mark
package
copyright
This term refers to a specific city or geographic area where marketing experiements are done:
SWOT analysis
industrial experiment
test market
package design
When a product reaches the _______________ stage competition among brands is fierce and sales begin to level off.
decline
growth
maturity
introduction
The stage of the product life cycle where consumers decide a product is no longer meeting needs
introduction
growth
maturity
decline
The stages a product goes through from the time it enters the market until it is no longer sold
product life cycle
business cycle
advertising cycle
industrial cycle
The tangible parts of a brand include all of the following except its
slogan
logo
image
name
"Just Do It" is an example of a ___________ for Nike.
brand mark
brand name
logo
slogan
The "swoosh" is an example of a ____________ for Nike.
brand name
logo
slogan
tagline
The Jolly Green Giant, the Keebler Elf, the Geico Gecko, and the Michelin Man are all examples of
trademarks
brand characters
patents
brand inventions
If Coca Cola decided to begin manufacturing ice cream and gum under their brand, which of the following activities would be taking place?
mixed branding
co-branding
brand licensing
brand extension
A branding strategy in which multiple brand names are created to appeal to different markets
mixed branding
co-branding
brand licensing
brand extension
When the NFL authorizes manufacturers to use NFL logos for a fee, this is an example of
co-branding
brand licensing
mixed branding
industrial branding
The legal protection of the words or symbols for use by a company
trademark
brand character right
patent
brand invention copyright
A product with a well-developed image uses the same brand name in different product categories. What type of strategy is this?
industrial branding strategy
mixed branding strategy
co-branding strategy
brand extension strataegy
Sony is a brand of products that can be purchased at many different stores. What type of brand is Sony?
it is a private or store brand
it is a national or manufacturer brand
it is an industrial or retail brand
it is a domestic manufactured service brand
The brand _________ is the unique memorable quality of the brand.
image
name
slogan
content
The unique name, symbol, or design that identifies a product or company
slogan
headline
brand
good
This ultimately determines if a good or service is an industrial good or a consumer good
the day of the month that the good is purchased
who purchased the product and how it is used
how much the buyer is charged for the product
was the good purchased with cash or credit
This characteristic of service means that a service cannot be touched, tasted, seen, etc
tangible
inseparable
heterogeneous
intangible
A tangible object that customers can purchase that can be stored after purchase and resold
good
slogan
service
heterogeneous
An intangible activity that is consumed at the time of production
product
slogan
service
heterogeneous
A good or service with monetary value that satisfies customers' needs and wants.
slogan
product
headline
heterogeneous
