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Barry slides

Total questions: 37

Worksheet time: 1hrs 20mins

Name
Class
Date
1.

corporate communication 3 words

(a)  

2.

company personality

(a)  

3.

corporate identity

4.

image=identity

a)

Chance of failure (over-promising)

b)

ideal (Maintain (& enhance))

c)

Opportunities in market are missed (under-promising)

5.

Image > identity

a)

Chance of failure (over-promising)

b)

Opportunities in market are missed (under-promising)

c)

ideal

6.

Identity > image

a)

Chance of failure (over-promising)

b)

Opportunities in market are missed (under-promising)

c)

ideal

7.

market- and environment-based drivers

a)

effort into managing their corporate image by controlling all comm campaigns and all other contact points

b)

all stakeholders have forced companies to put effort into integrating all their marketing and PR efforts

c)

by using management time more productively and by driving down the cost base

8.

communication- based drivers

a)

by using management time more productively and by driving down the cost base

b)

all stakeholders have forced companies to put effort into integrating their marketing PR efforts

c)

effort into managing their corporate image by controlling all comm campaigns and all other contact points

9.

organisational drivers

a)

by using management time more productively and by driving down

b)

effort into managing their corporate image by controlling all comm campaigns and all other contact points

c)

all stakeholders have forced companies to put effort into integrating their marketing PR efforts

10.

image of the organization

(a)  

11.

image

(a)  

12.

reputation

(a)  

13.

three key concepts of corporate communication

(слово вживається одін раз на початку, без ком)

(a)  

14.

репутація

15.

7 key dimensions

16.

vision (managers)

4 lines
17.

culture (employees)

4 lines
18.

image (stakeholders)

4 lines
19.

перевірка себе

4 lines
20.

vision-culture gap

4 lines
21.

image-culture gap

4 lines
22.

image-vision gap

4 lines
23.

перевірка

4 lines
24.

CEO

(a)  

25.

CRO

(a)  

26.

нагадування

4 lines
27.

The mission statement of an organization describes

a)

 shareholder information

b)

organizational objectives

c)

 annual review

d)

social responsibility programme

28.

Corporate communication plays an important role when a culture change within the organization is planned. What is the main aim of a culture change?

a)

a)  Changing the relationships within the organization

b)

b)  Changing the operations of the organization

c)

c)  Changing the norms and values within the organization

d)

d)  Changing the management of the organization

29.

The core values of an organisation are...

a)

How an organisation wants to be perceived

b)

Outcomes of the Corporate Identity design

c)

Part of the organisation's personality

d)

 Part of an organisation's marketing communication

30.

Which of the following is NOT one of the 7 dimensions of the RepTrak model?

a)

Performance

b)

Workplace

c)

Innovation

d)

Publicity

31.

stakeholders

4 lines
32.

According to Cornelissen (2020, p.194) an issue can be defined as:

a)

b)

4 lines
33.

мяу

4 lines
34.

Issue management-

4 lines
35.

мяу

4 lines
36.

current issue-

emerging issue-

4 lines
37.

вчимо

4 lines