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SGC - CHAPTER 7

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

" Do it my way or not at all " can use which conflict management style to solve?

a)

Avoiding

b)

Comprising

c)

Accommodating

d)

Competing

2.

Creating win-win situation refers to which conflict management style

a)

Avoiding

b)

Accommodating

c)

Collaborating

d)

Comprising

3.

Which one is NOT the classic state of professional consciousness

a)

Burnout

b)

Old Buffalo

c)

Cynic

d)

Apology

4.

The dysfunctional group problems are:

I Nonparticipation

II Interruptions

III Poor leader behaviour

IV Positive attitude

a)

I, II, and IV

b)

I, II, and III

c)

I, III, and IV

d)

II, III, and IV

5.

Compare needs and goal is under avoiding management conflict style

a)

TRUE

b)

FALSE

6.

Jargon is one of the poor leader behavior

a)

TRUE

b)

FALSE

7.

An old buffalo usually have a good and long-range perspective of the group’s role.

a)

YES

b)

NO

8.

Self-censorship is one of the symptoms of groupthink.

a)

TRUE

b)

FALSE

9.

Factors influencing group conflict. It may be set as multiple answer choice.

a)

Differences in Propensity to Take Risks

b)

Failure to reexamine the preferred alternatives

c)

Differences in Professional Consciousness States

d)

Rejection of expert opinions

10.

In Conflict Resolution Negotiating Styles, there are two dimensions which are assertiveness and accommodating.

a)

TRUE

b)

FALSE

11.

“Collaborating” is one of the 5 conflict management styles

a)

TRUE

b)

FALSE

12.

Collaborating can be categorized as high assertiveness and high cooperativeness

a)

TRUE

b)

FALSE