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Operations recap Jan 2023

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Machinery is an example of which factor of production:

a)

Land

b)

Labour

c)

Capital

d)

Enterprise

2.

Which of the following is the opposite of just in time?

a)

Stock control

b)

Total Quality Management

c)

Just in case

d)

Kaizen

3.

Which of the following businesses would be best suited to a just in time stock control system?

a)

Car manufacturer

b)

Nationwide footwear retailer

c)

Wholesaler of building supplies

d)

School uniform retailer

4.

A business getting good value when buying products means that it will:

a)

Always get the cheapest price

b)

Always get the highest quality

c)

Get the right balance between price and quality

d)

Charge its customers the lowest price possible

5.

Which of the following is a benefit to a business of having an efficient procurement department?

a)

Improved levels of customer service

b)

Increased levels of staff motivation

c)

Higher sales revenue

d)

Lower unit costs

6.

Which of the following is the first stage in a supply chain for a chocolate bar?

a)

The supplier of cocoa beans

b)

The manufacturer of the chocolate bar

c)

Transportation between each stage of the supply chain

d)

The retailer

7.

Which of the following job roles would be found within the logistics department for a large supermarket chain?

a)

Customer services manager

b)

Warehouse manager

c)

Retail manager

d)

Human resources manager

8.

The time difference between a business ordering and receiving stock is called the:

a)

Reorder quantity

b)

Lead time

c)

Buffer stock

d)

Reorder level

9.

Which of the following defines the term fixed cost? A cost which:

a)

Varies according to revenue

b)

Is only ever paid once

c)

Varies according to output

d)

Stays the same regardless of how

10.

Details regarding how products will be produced and information relating to suppliers will be included in which part of a business plan?

a)

Marketing

b)

Human resources

c)

Finance

d)

Operations

11.

Which of the following is a main reason why a supplier may be reluctant to supply a new business with stock?

a)

The quality of the supplies may not meet customer expectations

b)

The new business may request large volumes of stock

c)

The new business may demand reasonable prices

d)

High failure rate of new businesses

12.

Which of the following businesses is most likely to locate next to a source of skilled labour?

a)

Fast food restaurant

b)

High street fashion chain

c)

A budget hotel

d)

A car manufacturing plant

13.

A business decides to increase its selling prices. Which of the following stakeholders is most likely to be affected?

a)

Suppliers

b)

Local community

c)

Employees

d)

Customers

14.

Which of the following is a benefit to a business of reducing its production times?

a)

It will hold less stock

b)

It sales will increase

c)

Its staff will be more motivated

d)

It could create a competitive advantage

15.

Which of the following is a benefit to a supplier of consistently delivering products on time?

a)

Repeat orders

b)

Lower prices

c)

Lower storage costs

d)

Minimal buffer stock held