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Achieving perfection in your business

Total questions: 15

Worksheet time: 11mins

Name
Class
Date
1.

Benchmarking is:

a)

Marking different products as good or bad

b)

Evaluating something by comparing it to some standards

c)

Deciding if to sell a product or not

d)

Coming up with an idea for a new product

2.

Methods are:

a)

products that are hard to transport

b)

products which are easily sold

c)

ways you do something

d)

minimum standards you have to meet

3.

Management strategy is:

a)

a successful step in a company's life

b)

telling employees what their duties involve

c)

managers of the company deciding on how to achieve success

d)

the way of running a company

4.

Internal benchmark is:

a)

a problem within the company

b)

comparing your company to itself (its previous achievements and failures)

c)

analyzing data from different companies

d)

a success tht a company is famous for

5.

Quality management is:

a)

the process of managing and improving the quality of products

b)

analyzing what is wrong with the products which cannot be sold out

c)

the best quality that the company can get on a produc

d)

the gruop of people within the company which decides if products are of good quality

6.

Competitive benchmarking is:

a)

making reports on how the company is going on

b)

a process of being more and more similar to competitors

c)

a company that produces the same goods and marks them in the same way

d)

comparing your own company to the other ones using certain measurements

7.

Functional benchmarking is:

a)

marking products which funcion well with a special label

b)

comparing two cometitors

c)

comparing how the company does someting and how it is done in another company

d)

deciding if to close a company or not

8.

Best practice is:

a)

a person who is considered the best emloyee in the company

b)

a method which is officially considered the best to be successful

c)

a strategy to do everything to be the best in the market

d)

the exercise which is supposed to be the best of all

9.

Six Sigma is:

a)

a group of six best companies producing the same products

b)

a group of people working on developing the business they=y work for

c)

a way of counting the company's best managerial decicions

d)

a method of constant development of a company and eliminating failures and mistakes

10.

Detractors are:

a)

things that help you achieve your goal

b)

people who support a certain idea

c)

people who are against a certain idea

d)

things that don't allow you to do something

11.

First, you should do some internal benchmarking and then competitive benchmarking

a)

TRUE

b)

FALSE

12.

Top perofmers have got skills to be the leaders in any industry.

a)

TRUE

b)

FALSE

13.

Six Sigma was developed by a catering industry

a)

TRUE

b)

FALSE

14.

Quality control in a company can lead to failures

a)

TRUE

b)

FALSE

15.

You need to keep an eye on what is going on in other industries.

a)

TRUE

b)

FALSE