Worksheetsmid term test 2
Total questions: 85
Worksheet time: 43mins
Does your company ... any services?
provides
provide
provided
Our head office is in Poland, but we ... in ten different countries.
specialize
are based
operate
Where does most of your company's ... come from ?
revenue
provide
specialize
We ... in making parts for PCs.
operate
specialize
provide
We are quite a small company, only 23 ... .
employees
employed
employers
Our main ... are the Anisa Group and Antra.
competitions
competes
competitors
We're a ... of GAS Holdings.
subsidy
subsidiary
subsidize
We have an office in Singapore, but we are ... in Hong Kong.
based
operated
worked
specialized
Which countries do you operate ... ?
in
at
on
What other ... does your company make?
products
produce
product
He ... for a large multinational company.
is work
work
works
is working
She ... work in New York now. She works in Chicago.
do
doesn't
don't
isn't
... any of the employees in your company work at weekends?
Are
Do
Does
Is
Where does he ... ? – In Prague.
lives
live
leave
living
We ... high-definition televisions.
produces
are produce
produce
What ... our companies do for its employees?
is
does
do
are
Nice to ... you.
meeting
meet
met
What do you ... ? – I'm a lawyer.
do
work
job
profession
How ... you do?
are
do
can
does
Can I introduce ... ? I'm Claire Hutchings.
me
myself
to you
I
... do you work? – I work in Singapore.
What
When
Where
Why
My ... Chris Martin. What's yours?
names
name's
name
named
I want to ________ a complaint about this TV. It doesn't work.
get
make
have
You can ________ a problem if your new product isn't working.
report
query
make
When a company deals well with customers, this can result in customer ________ . This means customers will come back.
response
solution
loyalty
When there is a problem, we always find a/an ________ to it.
issue
feedback
solution
Can you ________ the issue to me again?
have
offer
explain
It's important that our ________ times are low, so that customers don't wait long.
response
feedback
loyalty
It's important to get ________ so we know what customers think of our products.
query
feedback
loyalty
We can offer you a 15% ________ because the product has some scratches.
replacement
refund
discount
As your new TV isn't working, we can offer you a ________ .
compensation
replacement
discount
Email is not always the ________ way to contact a company.
easiest
most easy
easyest
My boss says that the ________ you work, the richer you get.
hardest
more hard
harder
Last year was a bad year for our business. It was ________ year our business has had.
the farthest
the best
the worst
Being polite to customers is ________ than you think.
not as
least difficult
less difficult
The Vatican City is ________ populated country in the world.
the less
least
the least
The Burj Khalifa in the UAE is ________ building in the world.
the tallest
the taller
the most tall
Shell does not make ________ Exxon.
as much money than
as more money as
as much money as
Tallinn is ________ to live in than London.
least expensive
less expensive
not as expensive
How ________ I help you?
deal
can
is
Can you ________ me more details?
say
hear
give
I'm ________ the computer doesn't work.
afraid
give
deal
I'd ________ a refund.
check
have
like
We're sorry for the ________ .
inconvenience
details
check
I'll wait to ________ from you.
get
see
hear
The staff in the shop are really ________ . They know a lot about the products and give good advice.
helpful
original
popular
Bea always does her work well and quickly. She's very ________ .
reliable
popular
value
Mike's car is really ________-tech. It has all the latest technology.
quality
value
high
My new tablet is very ________-friendly. It's so easy to use.
user
popular
customer
This model is really ________ with students.
popular
reliable
value
That company makes high-________ products. They never break.
quality
value
reliable
________ you live in Sweden last year?
Were
Did
Had
How many emails did you ________ ?
sended
send
sent
Where ________ to university?
did you go
you went
you go
He ________ up the company 25 years ago.
set
setting
did
________ did they choose our brand?
Which
Why
What
We wanted ________ out how many people use our products.
find
finding
to find
My job is to find new ________ to buy our cosmetics.
consultants
suppliers
customers
You need to talk to Bob because he deals ________ new contracts.
at
to
with
When we need new staff, we usually go to a/an ________ agency first.
employment
sales
public
John ________ people on how to use the machines.
organizes
trains
calculates
Keneda works ________ clients in Brazil.
on
in
with
A company that finds people to work for other companies is ________ .
a consultant
a client
an employment agency
We have 500 members of ________ at the moment.
employee
staffs
staff
Where ________ you working this week?
do
are
have
Are they ________ any more applications?
accepts
accept
accepting
John usually eats at the restaurant in the centre, but today he ________ at home.
eating
eats
is eating
Where's Jack today? – He ________ a new supplier.
visits
visiting
's visiting
What ________ at the moment?
are you doing
do you do
you are doing
Could I ________ to Kara, please?
speak
say
ask
Can I ________ a message for Jamal, please?
give
call
leave
Thanks ________ calling. Speak to you tomorrow.
to
from
for
IT are responsible for ________ our computer systems.
maintaining
generating
recruiting
The Logistics Department ________ all our lorries to ensure our products get to customers.
dispatch
manufacture
produce
The Human Resources Department is in charge of ________ the best people for the job.
recruiting
resolving
generating
Who ________ ? – It's Nasser's office.
works here
here works
work here
Where ________ last week? – In Lisbon.
he
he was
was he
________ time did you arrive?
Which
What
When
How ________ are you here for? – Only two hours.
long time
long
much
________ are you working on at the moment? – The Johnson account.
When
What
How
________ you like to go for a cup of coffee?
Can
Would
Have
You went to the conference, ________ you?
didn't
do
don't
Help ________ to tea and biscuits.
you
yourself
myself
The ________ of the research was to find out how to improve the product.
reason
finding
purpose
________ did they choose our brand?
Which
Why
What
