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CHAPTER 3-10

Total questions: 17

Worksheet time: 22mins

Name
Class
Date
1.

There are three steps in planning. Is it true or false?

a)

True

b)

False

2.

What is the second step in planning?

(a)  

3.

'The practice of personal decision making' is not one of the prominent characteristics of strong Muslim society. Is it true or false?

a)

True

b)

False

4.

_______ _______ is the process by which managers respond to opportunities and threats that confront them by analyzing options and making determinations about specific organizational goals and courses of action.



(a)  

5.

Arrange the steps of decision making in the CORRECT sequence.

I. Recognize the need for a decision

II. Implement chosen alternative

III. Evaluate alternatives

IV. Learn from feedback

V. Generate alternatives

VI. Choose among alternative

a)

I, II, III, IV, V and VI

b)

V, I, VI, II, III and IV

c)

I, III, V, VI, II and IV

d)

I, V, III, II, VI and IV

e)

I, V, III, VI, II and IV

6.

There are __________ forms of structures in divisional structure.

a)

one

b)

two

c)

three

d)

four

7.

__________ structures have fewer levels and wide spans of control while ___________ have many levels of authority and narrow spans of control.

a)

Tall, wide

b)

Wide, long

c)

Flat, long

d)

Long, wide

e)

Flat, tall

8.

What is the type of integrating mechanism reflected in the image given?

a)

Cross-functional teams

b)

Liaison roles

c)

Integrating roles and departments

d)

Task forces

9.

There are _____________ sources of managerial power.

a)

One

b)

Two

c)

Three

d)

Four

e)

Five

10.

(a)   behaviour includes setting goals, assigning tasks, showing employees how to complete tasks, and taking concrete steps to improve performance.

11.

What is the third needs in Maslow's Hierarchy of Needs?

(a)  

12.

What is the type of control occurred in conversion stage of control?

(a)  

13.

What are the CORRECT factors that managers need to consider in choosing a communication medium for any message ?

I. Information Richness

II. The individuals involved

III. Time

IV. Need for paper or electronic trail

a)

I, II and III

b)

I, III and IV

c)

I, II and IV

d)

I, II, III and IV

14.

What are the INCORRECT challenges faced by managers?

I. How to provide accommodations for employees with disabilities.

II. How to ensure the exclusion for all employees.

III. How to ensure that LGBT employees are treated equally.

IV. How to maximize the wage gap between women and men

V. How to address religious rights.

a)

I and II

b)

III and V

c)

II and IV

d)

I and III

e)

IV and V

15.

_________________ is when self-contained workstations do not organized in a fixed sequence. In this layout, a product goes to whichever workstation is needed to perform the next operation.

a)

Process layout

b)

Product layout

c)

Fixed-position layout

16.

There are ten steps to successful TQM implementation. One of them is solicit output from employees.

Is it true or false?

a)

True

b)

False

17.

(a)   can be referred as when employee learning occurs in the work setting as new worker does the job.