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PSL1CH3ExamPrep

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

  What is the best way for an employee to inform an employer that he or she is resigning?

a)

  Walk into the employer's office

to say goodbye.

b)

B Write a letter of resignation listing the reasons for leaving.

c)

C Leave a message for the

employer with a two-day notice.

d)

D Write a thank-you note to the employer for the experience.

2.

The variety of people and their backgrounds, experiences, opinions, and abilities is known as

a)

diversity.

b)

principles.

c)

prejudices.

d)

modeling.

3.

Generalizations that individuals make about particular groups that assume all members of that group are the same are called

a)

diversity.

b)

principles.

c)

prejudices.

d)

stereotypes.

4.

The helpful information that a person receives about his or her actions or performance is known as

a)

feedback.

b)

empathy

c)

motivation

d)

professionalism

5.

A set of moral values that a society holds is called

a)

ethics

b)

ideals

c)

objectives

d)

beliefs

6.

 

Why is teamwork valuable?

a)

Team members can learn from each other.

b)

Communication is not needed.

c)

Team members can let others do the work.

d)

Decisions take longer.

7.

All employees of the restaurant and foodservice industry must bring what type of attitude to their work?

a)

casual

b)

biased

c)

positive

d)

defensive

8.

 How much notice should a resignation letter include?

a)

1 week

b)

2 weeks

c)

3 weeks

d)

4 weeks

9.

A chef's traditional uniform includes

 

a)

fitted gloves

b)

nonskid shoes

c)

a baseball cap

d)

a wristwatch

10.

A general attitude toward a person, group, or organization on the basis of judgments unrelated to abilities is called

 

a)

stereotypes

b)

bias

c)

diversity

d)

prejudice