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Worksheets

ITE Final Exam

Total questions: 95

Worksheet time: 1hrs 7mins

Name
Class
Date
1.

What is used to prevent the motherboard from touching metal portions of the computer case?

a)

Chipset

b)

Cycles Per Second

c)

Standoffs

d)

DIMMs

2.

Provides access to for configuration of speech recognition and text to speech servies

a)

Ease to Access

b)

User Accounts

c)

Program

d)

Hardware and sound

3.

Enables administration of windows user accounts and management of Web and Windows Credentials including the file encryption certificates

a)

User Accounts

b)

Ease to Access

c)

Hardware and Sound

d)

Network and Internet

4.

Provides access to allow activation or deactivation of a wide range of Window features

a)

Program

b)

Hardware and Sound

c)

User Accounts

d)

Ease to Access

5.

It contains most of the files that are used to run the computer

a)

System Folder

b)

Temporary files

c)

Program Files

6.

What component is most suspect if a burning electronics smell is evident?

a)

Power Supply

b)

POP3

c)

SMTP

d)

Blackout

7.

Which should be used if a user needs to optimize space on a hard drive?

a)

Chipset

b)

Defragment

c)

Power Supply

d)

Phillips Screwdriver

8.

Which type of RAM modules are designed for the space limitations of laptops?

a)

Chipset

b)

Revolutions Per Min

c)

Defragment

d)

Standoffs

9.

Which protocol can be used to transfer messages from an email server to an email client?

a)

POP3

b)

SMTP

c)

Drive Encryption

d)

DIMMs

10.

Provides access to configuration of devices such as printers, devices, power, and mobility

a)

Hardware and sound

b)

Program

c)

Network and Internet

d)

User Accounts

11.

Which component controls the communications and interactions between the CPU and other components on the motherboard?

a)

Chipset

b)

SMTP

c)

Standoffs

d)

Defragment

12.

Which condition refers to a reduced voltage level of AC power that lasts for an extended period of time?

a)

Blackout

b)

Brownout

c)

Spike

d)

Power Surge

13.

Which is a BIOS security feature that can prevent data from being read from a hard drive even if the hard drive is moved to another computer?

a)

Drive Encryption

b)

Defragment

c)

SMTP

d)

Standoffs

14.

Which unit of measurement is used to indicate the hard drive speed?

a)

Revolutions Per Min

b)

Cycles Per Second

c)

Defragment

d)

Power Supply

15.

Which tool is designed to loosen or tighten crosshead screws?

a)

Phillips Screwdriver

b)

Slotted Screwdriver

c)

SODIMMs

d)

DIMMs

16.

Seven (7) computer components you need to build a PC. No abbreviation

(a)  

17.

Five (5) Power Fluctuation Types

(a)  

18.

The function of the (a)   is to perform a check on all internal components.

19.

Which two components usually interface directly with the Southbridge chipset on the motherboard?

a)

Video Card

b)

RAM

c)

PCIe slots

d)

Hard Drive

e)

USB Ports

20.

What does a CRU have to do with a laptop

a)

A part a user can replace

b)

A network connector

c)

A type of storage device

d)

A type of processor

21.

Which two activities are normally controlled by the Northbridge part of the chipset?

a)

communication between the CPU and the I/O ports

b)

communication between the CPU and the hard drive

c)

communication between the CPU and the sound card

d)

access to the RAM

e)

access to the video card

22.

What is the function of the power supply?

a)

To convert DC power into a higher voltage AC power

b)

To convert AC power into a higher voltage DC power

c)

To convert DC power into a lower voltage AC power

d)

To convert AC power into a lower voltage DC power

23.

What three voltages are commonly provided by the power supply to the various components inside the computer?

a)

3.3 volts

b)

9 volts

c)

24 volts

d)

12 volts

e)

5 volts

24.

Which two components are commonly replaced when a computer system with a newer motherboard is being upgraded?

a)

CPU

b)

RAM

c)

CMOS Battery

d)

Adapter Card

e)

Optical Drive

25.

A technician has just finished assembling a new computer. The POST discovers a problem when the computer is turned on for the first time. How does the POST indicate the error?

a)

It locks the keyboard

b)

It issues a number of short beeps

c)

It places an error message in the BIOS

d)

The LED on the front of the computer case flashes

26.

What are two methods typically used on a mobile device to provide internet connectivity?

a)

Cellular

b)

Zigbee

c)

Wi-Fi

d)

Z-Wave

e)

GPS

27.

5 Characteristics of Printers

(a)  

28.

ppm stand for

(a)  

29.

DPI (stands for)

(a)  

30.

Feeds paper into the printer, Used with some laser and inkjet models, Might provide collation

(a)  

31.

Parts of a Inkjet printer

(a)  

32.

Laser Printer Characteristics

(a)  

33.

7 Steps of the Laser Printing Process

(a)  

34.

Heat from the print head makes the image on the paper.

(a)  

35.

Have print heads that strike an inked ribbon with a specific number of pins

(a)  

36.

Sends a print job to a remote printer somewhere on the network

(a)  

37.

Used to create three dimensional objects

(a)  

38.

3D Printer Characteristics

(a)  

39.

used to manage the computer resources and various VMs

(a)  

40.

(a)   run directly on the hardware of a host, and manage the allocation of system resources to VMs.

41.

(a)   are commonly used with client-side virtualization.

42.

(a)   work with the host computer to create and use multiple VMs

43.

is the simplest way of accessing an external network from a virtual machine, but no external devices can access the virtual machine.

(a)  

44.

Connects to a virtual machine to a network by using the network adapter on the host system.

(a)  

45.

connects to an isolated virtual network. This is similar to bridged network, however the outside world is limited to other VMs on the same host which connect to the same internal network.

(a)  

46.

networking creates a network between the host machine and virtual machines.

(a)  

47.

Supports partition sizes up to 2 TB or 2,048 GB. Used by Windows XP and earlier OS versions

a)

FAT32

b)

NTFS

c)

FAT 64

d)

CDFS

e)

NFS

48.

Supports partition sizes up to 16 exabytes, in theory

a)

NTFS

b)

FAT32

c)

FAT 64

d)

CDFS

49.

Created to address some of the limitations of FAT, FAT32, and NTFS when formatting USB flash drives, such as file size and directory size. One of the primary advantages of exFAT is that it can support files larger than 4GB

a)

FAT 64

b)

CDFS

c)

NTFS

d)

FAT32

e)

NFS

50.

Created specifically for optical disk media

a)

CDFS

b)

NFS

c)

FAT 64

d)

NTFS

e)

FAT32

51.

is a network-based file system, that allows file access over the network. NFS is an open standard which allows anyone to implement it.

a)

NFS

b)

CDFS

c)

FAT 64

d)

NTFS

e)

FAT32

52.

This includes Preboot Execution Environment (PXE) Installation, Unattended Installation, and Remote Installation

(a)  

53.

This is a Windows image stored on an internal (often hidden) partition that can be used to restore Windows to its original state when it was shipped from the factory.

(a)  

54.

Which two issues are likely to cause BSOD errors?

a)

RAM failing

b)

device driver errors

c)

out-of-date browser

d)

power supply failure

e)

lack of antivirus software

55.

Which TCP port number would be used for remotely connecting to a network switch and configuring it via an unencrypted connection?

a)

3389

b)

22

c)

443

d)

20

56.

Why would an administrator use Windows Remote Desktop and Windows Remote Assistant?

a)

to connect to a remote computer over the network to control its applications and data

b)

to connect to an enterprise network across an unsecured connection and act as a local client of that network

c)

to enable sharing of files and presentations with a group of users over the Internet

d)

to provide secure remote access to resources on another network

57.

What are two file attributes in the Windows environment?

a)

archive

b)

read-only

c)

security

d)

general

e)

details

58.

A corporation has expanded to include multiple remote offices around the globe. Which technology should be used to allow the remote offices to communicate and share network resources privately?

a)

VPN

b)

administrative share

c)

Remote Desktop

d)

Remote Assistance

59.

A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application?

a)

Task Manager

b)

Event Viewer

c)

System Restore

d)

Add or Remove Programs

60.

Stores the same data on multiple drives simultaneously

a)

Mirroring

b)

Striping

c)

Parity

d)

Double Parity

61.

Provides basic error checking and fault tolerance by storing checksums seprately from data

a)

Parity

b)

Striping

c)

Mirroring

d)

. Double Parity

62.

Enables data to be distributed across multiple drives

a)

Parity

b)

Striping

c)

Mirroring

d)

Double Parity

63.

Provides fault tolerance for up to two failed drives

a)

Parity

b)

Striping

c)

Mirroring

d)

Double Parity

64.

20-pin or 24-pin slotted connector

a)

Motherboard

b)

Case Fan

c)

CPU Fan

d)

Floppy Disk Drive

65.

SATA keyed connector

a)

Case Fan

b)

Storage Device

c)

RAM

d)

CPU

66.

Molex keyed connector

a)

Case Fan

b)

Storage Device

c)

Graphics Card

d)

CPU Fan

67.

Berg keyed connector

a)

Floppy Disk Drive

b)

Graphics Card

c)

CPU Fan

d)

Storage Device

68.

4-pin or 8-pin auxiliary power connector

a)

CPU

b)

Storage Device

c)

Case Fan

d)

Graphics Card

69.

6-pin or 8-pin PCIe power connector

a)

Graphics Card

b)

Motherboard

c)

CPU Fan

d)

Motherboard

70.

Two or more users have individual accounts that allow them to work with programs and peripheral devices at the same time.

(a)  

71.

The computer is capable of operating multiple applications at the same time

(a)  

72.

The operating system can support two or more CPUs

(a)  

73.

A program can be broken into smaller parts that are loaded as needed by the operating system. Multithreading allows different parts of a program to be run at the same time.

(a)  

74.

This is an upgrade from Windows XP or Vista.

(a)  

75.

This introduced the Metro user interface that unifies the Windows look and feel on desktops, laptops, mobile phones, and tablets.

(a)  

76.

This is an update to Windows 8 with improvement to make Windows familiar for users with devices that use touch of mouse and keyboard interfaces.

(a)  

77.

This is an update from previous versions of Windows. It was designed for PCs, tablets, embedded devices and Internet of Things devices

(a)  

78.

What are two types of computer user interface?

a)

CLI

b)

PnP

c)

GUI

d)

OpenGL

e)

API

79.

What are two default account types provided by Windows 10?

a)

Administrator

b)

Standard User

c)

DefaultAccount

d)

Users

e)

Guest

80.

What is the default file system used during a fresh installation of Windows 7?

a)

NTFS

b)

HPFS

c)

FAT16

d)

FAT32

81.

A user installs a new sound card driver in a computer that is working properly. After the installation of the drivers for the new sound card, the computer fails to boot. Which quick fix can the user implement to return to the previous working state?

a)

Boot to Emergency Recovery State.

b)

Boot to Last Known Good Configuration.

c)

Boot to Recovery Console.

d)

Boot to Start Windows Normally.

82.

What term is used to describe a logical drive that can be formatted to store data?

a)

volume

b)

track

c)

sector

d)

partition

e)

cluster

83.

Which file system is used to access files over a network?

a)

NFS

b)

NTFS

c)

FAT

d)

CDFS

84.

Which statement is a feature of the Windows 8 operating system?

a)

It supports a touch screen interface.

b)

It uses the Aero user interface.

c)

It can be directly upgraded from Windows XP.

d)

It is a 128-bit operating system.

85.

Which component of a CPU architecture allows the CPU immediate access to data?

a)

registers

b)

cache

c)

RAM

d)

CMOS

86.

When would the PXE option be used when repairing a PC?

a)

The computer needs a replacement operating system.

b)

The display cannot be seen clearly.

c)

There is no response from the mouse or keyboard.

d)

A newly installed application caused the system to perform erratically.

87.

Which operating system does not support Windows Easy Transfer to transfer information from one computer to another?

a)

Windows 8

b)

Windows 10

c)

Windows Vista

d)

Windows 7

88.

True or False? A 32-bit operating system can address up to a maximum of 4 GB of RAM.

a)

True

b)

False

89.

Multithreading describes an operating system that can support two or more CPUs.

a)

False

b)

True

90.

Which three levels of RAID are supported by Windows 10 Pro? (Choose three.)

a)

0

b)

1

c)

3

d)

4

e)

5

91.

It contains files created by the OS and programs that are needed for a short period of time and are usually automatically deleted when the application or the OS is finished

a)

Temporary Files

b)

Program Files (x86)

c)

System Folder

d)

System Folder

92.

It is used by application installation program to install software. All 32- bit programs are installed in this folder

a)

Program Files (x86)

b)

Temporary Files

c)

System Folder

d)

System Files

93.

Provides access to administrative tools for configuring security and a wide range of system functions

a)

System and Security

b)

Network and Internet

c)

Program

d)

User Accounts

94.

allows configurations of networking, file sharing the default microsoft browser, and infrared file exchanged setting

a)

Network and Internet

b)

Program

c)

Hardware and Sound

d)

Ease Access

95.

include components such as the laptop battery and RAM

(a)