WorksheetsCareer Investigations - Module 1 Review
Total questions: 24
Worksheet time: 8mins
Which statement best describes creativity?
the ability to acquire and apply knowledge and skills
the use of imagination or original ideas to create something; inventiveness
the scientific study of the human mind and its functions, especially those affecting behaviour in a given context
being able to bake bread
Before you can effectively resolve a problem you have to first do this?
Propose different solutions
Clearly identify the problem
View ______________ as ____________ that offer the opportunity to innovate.
problems; challenges
customers; problems
challenges; problems
none of these
You use critical thinking skills in everyday life
True
False
Problem solving goes hand in hand with
self-awareness
team work communication
critical thinking
flexibility
If I think critically, I will be....
Open-minded to new thoughts/ideas
Picking flaws in someone's argument
Drawing conclusions quickly
Willing to be wrong
Which of the following is an example of initiative?
Doing work without having to be told by a superior or colleague
To go hang with your co-workers at your desk
The power to act or take charge before other
Relying on a group member to do all the work
Employees who have to be constantly managed are self-directed.
True
False
What are two ways you can take initiative?
Completing tasks without having to be asked twice
Going above and beyond to do minimal work
Skipping work
Doing assignments ahead of time
What does having integrity mean?
Telling the truth
Not cheating
Doing what you say you will do
All of the above
Doing what you know is right even when know one is watching.
Which of the following is NOT an example of integrity?
Keeping promises.
Going back to a store and paying for something you forgot to pay for.
Giving back a bracelet someone dropped.
Gossiping
What are the principles of right and wrong that guide an individual in making decisions called?
attitude
ethics
teamwork
decisions
What do you call the collaborative efforts of people to accomplish common objectives?
ethics
punctuality
morals
teamwork
Which of the following is NOT a tip for active listening?
sending signals
asking questions
feedback
interrupting
Place the following steps for resolving a conflict in order:
A) Breathe deeply
B) Suggest a compromise
C) Listen to what another person says
C, B, A
A, C, B
B, A, C
A, B, C
What is nonverbal communication?
sending and receiving wordless messsages
exchange of information using words
Diversity includes...
Religion
Race
Physical ability
All of the above
How do you define diversity?
The broad range of differences that exist between people
Lack of fairness of justice
Not using language or behaviors that make others feel alone
A fear or intolerance
How do you handle a difficult customer who comes into the store for help?
Pass off the customer onto other salesperson
Hear customer out, calm customer and resolve situation
Be disrespectful back to the customer
Avoid interacting with the customer
_____________________ skills such as writing, speaking and body language are important work skills so that you can be clear in your messages to others.
Communication
Catching
Performance
Mental
_________________________ is important at work because you must be able to work with others, especially if you don’t always agree with them.
Honesty
Teamwork
Appearance
Caring
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secretpassword
ABC123
Maybe
False
True
