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OM (Chapter1)

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

Which of the following is NOT considered to be one of the three primary functions that all organizations perform?

a)

Research and Development

b)

Production/Operations

c)

Finance/Accounting

d)

Marketing

2.

Which of the following activities at an airline is NOT an operations activity?

a)

Catering

b)

Crew Scheduling

c)

Flying

d)

Sales

3.

A global network of organizations and activities that supply a firm with goods and services is referred to as a:

(a)  

4.

What are the 3 major functions within a business organization?

(a)  

5.

What are the 2 types of outputs?

(a)  

6.

Which of the following activities at a commercial bank is NOT an operations activity?

a)

auditing

b)

security

c)

check clearing

d)

maintenance

7.

Which of the following does NOT contribute to​ OM?

a)

other disciplines including industrial​ engineering, statistics,​ management, and economics

b)

information technology

c)

innovations from physical sciences

d)

unsystematic processing of data

8.

At a university, education is considered an _________

a)

input

b)

output

c)

productivity

d)

process

9.

Defined as all activities directly related to producing goods & services through the transformation of inputs into outputs.

(a)  

10.

Which of the following is NOT one of the 10 strategic OM decisions?

a)

Location

b)

Quality

c)

Layout

d)

Finance/Accounting