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Worksheets

Computer Troubleshooting

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Choose one solution for the following problem: a video is buffering.

a)

Restart the computer

b)

Click the refresh button

c)

Close and re-open the application

d)

Just forget it and work in another application

2.

How do you right click on a Desktop Computer?

a)

Click the left side of the mouse

b)

Click the right side of the mouse

c)

Hit enter

d)

Ask your teacher

3.

Choose one solution for the following problem: the computer is FROZEN

a)

Hold the power button to force your computer to shutdown

b)

Unplug all plugs on the computer and wait for it to power down

c)

Wait until it loads

d)

Press every key on the keyboard

4.

When working at our computers we sit_____.

a)

Straight up

b)

slouched

c)

shoulders hunched over

d)

with our feet on the desk

5.

Choose one solution for the following problem: the sound isn't working

a)

All of the above

b)

Make sure the sound for the website is on

c)

Use different headphones

d)

Check the volume level on your computer

6.

While typing our hands are in what position?

a)

flat

b)

scratch

c)

1 finger - chicken pecking

d)

using all 10 fingers

7.

The internet isn't working: What should you do first?

a)
b)
c)
8.

How do you open a new tab?

a)
b)
9.

My touch pad isn't working.

a)

Restart computer

b)

Hit the touch pad twice

c)

Sit there and do nothing

10.

When typing our wrists are _____?

a)

bent up

b)

resting on the desk

c)

flat

d)

turned to one side

11.

How do I fix the home screen taskbar.

a)

hit ctrl, shift

b)

Click with two fingers on the task bar, choose shelf position, bottom

c)

Click on it and drag it to the bottom.

12.

How to I keep my computer running efficiently?

a)

Close all unused tabs

b)

Shut down the computer at the end of the day

c)

Stay off unsafe websites? (unapproved game websites)

d)

All of the above

13.

How do you right click on a Chromebook?

a)

Click with two fingers on the touchpad

b)

alt, and click the right side of the mouse

c)

Click on something 7 times

d)

Swipe side to side

14.

How do you clear your cache (saved clipboard items)

a)

Ctrl, C

b)

Ctrl, H

c)

Spell Cache on the Keyboard

d)

Click random keys

15.

If my password is not working what is the first thing I should do is

a)

Restart Computer

b)

Sign out of profile

c)

Check Caps Lock

d)

Call for the teachers help