WorksheetsWorking in the animal care industry 1
Total questions: 17
Worksheet time: 9mins
A trainee pet store assistant has started their first week of employment at a local pet store. Which duties should they carry out?
Provide advice to customers.
Administer topical treatment.
Supervise other trainee assistants.
Provide food and water to livestock.
How many times a year is Crufts traditionally held?
1
2
3
4
Which organisation should be contacted if there is an outbreak of a notifiable disease?
People’s Dispensary for Sick Animals (PDSA).
British Veterinary Nursing Association (BVNA).
Department of Environment, Food and Rural Affairs (DEFRA).
Royal Society for the Prevention of Cruelty to Animals (RSPCA).
What is a franchise?
A private business with only one location.
A company that is owned by more than one person.
A person who has set up and owns their own business.
A business that pays to use a brand of a larger business.
Who has the main responsibility for maintaining a tidy workplace on a daily basis?
Visitor.
Volunteer.
Employee.
Employer.
Which statement best describes a leaflet?
Small sheet, flat or folded.
Flat pages placed on a wall.
Online pages of varying lengths.
Multiple sheets bound together.
Where must a shop assistant source information on safe lifting from?
Staff meetings.
COSHH guidelines.
Health and safety policy.
Experienced colleagues.
What is the main disadvantage for a business when using social media to promote special offers?
It is time consuming to set up.
Not accessible to all customers.
Customers could provide negative feedback.
Business could be hacked.
What is the main aim of the Cats Protection?
To rescue and rehome stray, unwanted or homeless cats.
To enhance society through improved animal health and welfare.
To train assistance cats to support the blind or visually impaired people.
To provide free and reduced veterinary services to cats of people in need.
Championship level agility, flyball and obedience competitions can be observed in which of the following events?
Crufts.
K9 Expo.
The British Pet Show.
British Dog Grooming Championship.
What would be the general daily duties of an animal care assistant?
Managing accounts of the business.
Carrying out non-invasive operations.
Supervising other animal care assistants.
Feeding, cleaning and exercising animals.
Why is it a requirement for an employee to take allocated rest period breaks each day?
To prevent overworking and have time to rest, drink and eat.
To have time to reply to texts, make calls and check social media.
To have time to update records, write in the diary and check staff rota.
To catch up with colleagues about tasks, events and training whilst resting.
A pet shop assistant is due to start work at 8am. If they arrive at work at 8am, what would they be classed as?
Late.
Punctual.
Organised.
Committed.
Which of the following is legally required in a place of work?
Regular team meetings.
Customer care training.
Health and safety training.
Regular handover meetings.
Who is responsible for the safety of the visitors in a zoological collection?
Everyone.
Parents.
The employer.
The supervisor.
Which of the following best describes a sole trader business?
A private business with only one location.
A person who has set up and owns their own business.
An owner that sells the rights of their business to another to sell items.
A parent company owns all the business locations and controls the brand.
What is the main aim of using displays to advertise special offers in a pet shop?
To create an attractive area in the store.
To allow staff to have an input on store design.
To allow customers to compare prices of products.
To encourage customers to purchase the product in store.
