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S1 Business Letters

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.
I start a letter with Dear Madam. What's the correct sign off?
a)
Yours sincerely
b)
Yours faithfully
c)
Best wishes
d)
 Yours gratefully
2.
I start a letter with Dear Ms Smith. What's the correct sign off?
a)
Yours sincerely
b)
Yours faithfully
c)
Regards
d)
Yours faithfuly
3.

What do you use to change the position of a picture?

a)

Wrap text

b)

Word art

c)

Re-shape tool

4.

What does a logo do?

a)

Allows people to recognise a company instantly

b)

Makes the letterhead look attractive

c)

Adds colour to the letterhead

5.

Where would you find a letterhead?

a)

At the bottom of the page

b)

At the top of the page

c)

Before the greeting

6.

A letterhead should be really big and take up most of the page

a)

True

b)

False

7.

How should the date be typed in a business letter?

a)

17/06/2019

b)

17 June 2019

c)

The 17th of June 2019

8.

What salutation should you use if you don't know the person's name?

a)

Dear whom it may concern

b)

Hello

c)

Dear Sir/Madam

9.

If you start the letter with Dear Sir/Madam you should sign off with...

a)

Yours sincerely

b)

Yours faithfully

10.

Look at this reference, LM/TH, who is typing the letter?

a)

TH

b)

LM

11.

Pick all that apply. A letterhead normally includes

a)

Name of Organization

b)

Contact information: Address, website, phone number, email, website, etc.

c)

The number of employees that work at the business

d)

The color of the business owners home

12.

Which of the following is NOT part of the letterhead? Pick all that apply.

a)

Company logo

b)

Illegal Business Name

c)

Physical address

d)

Contact information

13.
The greeting portion of a business letter:
a)
Complimentary close
b)
Salutation
c)
Dateline
d)
Initials
14.
Letterhead should include:
a)
Logo
b)
Name of company
c)
address
d)
All of the above
15.

The main body of a business letter:

a)

salutation

b)

letter address

c)

message

d)

none of the above