WorksheetsWashington
Total questions: 10
Worksheet time: 22mins
What is the address of the Washington records office?
13101 Northwest Freeway, Suite 300 Houston, Texas 77040
13101 Northwest Freeway, Suite 300 Houston, Texas 70740
307 29th STREET NE, STE 101
PUYALLUP, WA 98272
307 29th STREET NE, STE 101
PUYALLUP, WA 98372
Reorder the following: What is our VM protocol?
Leave a VM and send a request through email/fax.
Call if it's still unproductive, exhaust then forward to HDD for review.
Leave a detailed message for call back and patient's information
(NO CALL) Send a status check through email/fax.
(a) received. Confirmed with George (b) Estimated send (c)
to Lexitas’s confirmed address/fax. (d) Turn around time is 7 days through (e) house. They accept cards and checks.
Request not received.
Faxed second request to 456-789-7891
Request received. Still in process.
Turn around time 20 business days through in house. They accept cards and checks.
No records
Retention policy
253-445-3400
253-445-4425
We process request 45 business days.
Rebuttal
What tab in the cheat sheet can we see the updates?
Quality
Reminders
Templates
Home
Voicemail message left
Tickle 2 business days
Email sent
Tickle 2 business days
Request received
Tickle 18 business days
Request not received
Tickle 4 business days
Records are here
Tickle 5 business days
Checked (a) portal. (b) ready to be (c) INV 45678954.
(Tickle out (d) business days. If it comes back up on the list, please give to (e) .)
Reorder the following for request not received scenario.
Verify identifiers
Name of the custodian/person you spoke with
DIRECT Phone number, extension, other means to contact the facility
Identify the fastest ways to send and receive the request
Resubmit request
Reorder the following in a scenario where the request was received.
Verify identifiers
Necessary details
Name of the custodian/person you spoke with
Wrap
How can we expedite request? Especially, if its rush, missing cert, or bills request.
