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WorksheetsENGLISH FOR BUSINESS (FINAL EXAM)
Total questions: 55
Worksheet time: 27mins
I check my e-mail everyday.
Noun
Verb
Amanda e-mailed me yesterday.
Noun
Verb
Don't forget to e-mail me by tomorrow.
Noun
Verb
You can contact me by e-mail.
Noun
Verb
The following are parts of an E-mail Layout.
I. Header Information,
II. Message Text
III. Signature
IV. Salutation
V. Closing
I, II, and III
II, III, and IV
I, III and IV
III, IV and V
E-mail Lay-out: Header information
'Insert the main recipient's email addresses.'
To:
cc:
bcc:
attachment
E-mail Lay-out: Header information
'Insert the some recipient's email addresses when you want to send copies of the message but you do not want the main recipient to know.'
To:
cc:
bcc:
attachment
E-mail Lay-out: Header information
'Insert the other recipient's email addresses when you want to send copies of this message.'
To:
cc:
bcc:
attachment
E-MAIL WEBBOARDS
Are there any clear rules of writing an e-mail?
Yes, there are.
No, there are not.
Maybe, there are.
There are 3 clear rules.
E-MAIL WEBBOARDS
Which complimentary closing is informal?
Yours sincerely
Best wishes
Truly yours
Sincerely
An Intranet is exactly the same as the Internet.
True
False
An Intranet is a private computer network.
True
False
Emails cannot be sent by Intranet.
True
False
Inquiry E-mail:
We are importer of home furniture based in Australia....
Tell who you are
Tell why you are writing
Asking for information
Giving information about the company contact
Inquiry E-mail:
We saw product list on your website.................
Tell who you are
Tell why you are writing
Asking for information
How you know the company you're contacting
Inquiry E-mail:
Yours sincerely,
Tell who you are
Tell why you are writing
Asking for information
Complimentary Closing
Reply E-mail:
Dear Mr. McGrath
Salutation
Mention of the inquiry date
Closing
Complimentary Closing
Reply E-mail:
If you have any further inquiries, please feel free to contact us.
Salutation
Mention of the inquiry date
Closing
Complimentary Closing
NOTIFICATION E-MAIL:
Which word has the same meaning as to officially tell somebody about something?
notify
regret
pleased
glad
NOTIFICATION E-MAIL:
Which two words are adjectives?
inform, notify
advise, regret
glad, pleased
pleased, advise
E-MAIL:
________ for your inquiry.
Sorry
Would like
Pleased
Thank you
E-MAIL:
We _______ to inform you that we cannot offer 20% discount you asked for.
sorry
regret
advise
Thank you
REMINDER E-MAIL:
something that makes somebody notice or remember something that they might have forgotten.
advise
note
reminder
remind
REMINDER E-MAIL:
to notice or pay attention to something, especially something important
advise
note
reminder
remind
REMINDER E-MAIL:
to help or make somebody remember something so that they will not forget to do
advise
note
reminder
remind
Rearrange the words in the correct order.
I. the payment
II. note
III. that
IV. will be
V. due on May 1
VI. please
VI, II, III, I, V, IV
VI, III, II, I, IV, V
VI, II, III, I, IV, V
Rearrange the words in the correct order.
I. that
II. a reminder
III. will begin
IV. the conference
V. at 9 a.m.
VI. Just
VI, II, III, I, V, IV
VI, II, I, IV, III, V
VI, II, III, I, IV, V
Rearrange the words in the correct order.
I. only accept
II. cash payment
III. we would
IV. remind you
V. like to
VI. that we
III, V, IV, VI, II, I
III, IV, V, VI, I, II
III, V, IV, VI, I, II
'The management has a new policy about a pay rise.'
inquiry e-mail
reply e-mail
announcement e-mail
notification e-mail
'The new manager of Human Resources Department was appointed.'
inquiry e-mail
reply e-mail
announcement e-mail
notification e-mail
you/ could/ please send/ me/ right now?/ a fax
Could you a fax me please send right now?
Could you please send me a fax right now?
Could you a fax me please send now right?
Please, could you a fax me send right now?
Rearrange the following sentences in the correct order.
1. yesterday? 2. did 3. get 4. you 5. fax 6. my
2, 3, 4, 6, 5, 1
2, 4, 3, 6, 5, 1
1, 4, 3, 6, 5, 2
2, 5, 3, 6, 4, 1
Rearrange the following sentences in the correct order.
1. you 2. possibly fax 3. today? 4. me 5. could 6. the price list
5, 1, 2, 6, 4, 3
5, 2, 1, 4, 6, 3
5, 1, 2, 4, 6, 3
5, 3, 2, 4, 6, 1
Fax Facts: True or False
Fax is better than e-mail when the recipient does not have an e-mail address.
TRUE
FALSE
Fax Facts: True or False
A fax message cannot contain a drawing.
TRUE
FALSE
Fax Facts: True or False
Fax can be used when the recipient does not have a fax machine.
TRUE
FALSE
Fax Facts: True or False
Sometimes, a phone number is also a fax number.
TRUE
FALSE
Fax Message:
Who is the recipient?
Ms. Korakot Porjai
Mr. Sarawut Tumdee
Bangkok Commercial College
Faculty of Business Administration
Fax Message:
Who is the sender?
Ms. Korakot Porjai
Mr. Sarawut Tumdee
Bangkok Commercial College
Faculty of Business Administration
Fax Message:
What is the date of this fax message?
Ms. Korakot Porjai
Mr. Sarawut Tumdee
0-2222-3355
23 December 2012
Fax Message:
What did the sender fax the recipient?
Ms. Korakot Porjai
Mr. Sarawut Tumdee
meeting agenda/map
Number of Pages
What's wrong with the fax?
I'm thankful for the fax.
The fax didn't go through.
I'm sorry, I don't have a fax machine.
0-2222-9999
What's is your fax number?
I'm thankful for the fax.
The fax didn't go through.
I'm sorry, I don't have a fax machine.
0-2222-9999
Could you please resend it to me?
I'm thankful for the fax.
The fax didn't go through.
Excuse me.
Yes, certainly.
Memo #1 was written from _______ to ______.
The Chairman-DM-HRM
DM-HRM-The Chairman
All Staff-The Chairman
Employees-DM-HRM
Memo #2 was written from _______ to ______.
The Chairman-DM-HRM
DM-HRM-The Chairman
All Staff-The Chairman
Employees-DM-HRM
The Chairman's name is ______________.
The Chairman-DM-HRM
DM-HRM-The Chairman
All Staff-The Chairman
Mr. John Martin
TYPES OF REPORT
'รายงานศึกษาความเป็นไปได้'
Feasibility Report
Progress Report
Meeting Report
Sales Report
TYPES OF REPORT
รายงานความคืบหน้า
Feasibility Report
Progress Report
Meeting Report
Sales Report
TYPES OF REPORT
รายงานการประชุม
Feasibility Report
Progress Report
Meeting Report
Sales Report
TYPES OF REPORT
รายงานยอดขาย
Feasibility Report
Progress Report
Meeting Report
Sales Report
ELEMENTS OF REPORT
Header Information
Introduction
Conclusion
Suggestions
ELEMENTS OF REPORT
Header Information
Introduction
Conclusion
Suggestions
ELEMENTS OF REPORT
Header Information
Introduction
Conclusion
Suggestions
ELEMENTS OF REPORT
Header Information
Introduction
Conclusion
Suggestions
