WorksheetsFLS Day-1 quiz
Total questions: 16
Worksheet time: 8mins
Which of the following statements is true about HDFC Life? Select the correct answer from the list below.
HDFC Life is rated as a Super Brand.
HDFC Life is a general life insurance company.
HDFC Life has completed 15 years in the life insurance industry.
Innovation is one of the EPICC values at HDFC Life.
Who is the CEO and MD of HDFC Life? Select the correct answer from the list below.
Mr. Deepak Parekh
Mr. Suresh Badami
Ms. Vibha Padalkar
HDFC Life has the following customer service touchpoints: 1. Branch 2. Call centre 3. Email 4. App 5. Social Media bots (Facebook, WhatsApp and Twitter) Select the correct answer from the list below.
Yes
No
What is HDFC Life's Customer Promise? Select the correct answer from the list below.
Insurance selling made simple
Klarify Life
Life, made simple
The EPICC values in HDFC Life stand for which of these set of values? Select the correct answer from the list below.
Excellence, People Engagement, Innovation, Career Orientation, Culture
Excellence, People Engagement, Integrity, Customer-centricity, Collaboration
Experience, Patience, Innovation, Career Orientation, Culture
Experience, Patience, Innovation, Customer-centricity, Collaboration
Mr. Suresh Badami is the Deputy Managing Director and Chief Distribution Officer (CDO) of HDFC Life. Identify whether the above statement is true or false.
TRUE
FALSE
Which of the following are the key departments that you have to interact with regularly? Select the correct answer from the list below.
Investor Relations
Central Operations
Finance and Accounts
Branch Operations
HDFC Life has consistently been rated a Great Place to Work. Identify whether the above statement is true or false.
FALSE
TRUE
Who is the head of Agency channel in HDFC Life? Select the correct answer from the list below.
Ankur Shah
Dipesh Desai
Vibha Padalkar
Suresh Badami
What is the function of the Field Team in Tied Agency? Select the correct answer from the list below.
This team sells directly to the customers and meets the targets.
This team manages incentives / R&R.
This team is responsible for sourcing business and selling through the team of FCs.
Which vertical of Agency Channel looks after Sales Planning and Managing R & R / incentives? Select the correct answer from the list below.
Field Sales Team
Agency Central Accounts Team
There are 4 Zonal Heads in Growth Market and report directly to Ankur Shah. Identify whether the above statement is true or false.
TRUE
FALSE
FC receives salary and a variable component as remuneration from HDFC Life. Identify whether the above statement is true or false.
FALSE
TRUE
The role of an FLS at HDFC Life is to recruit FCs, develop and mentor them and solicit life insurance business through FCs. Identify whether the above statement is true or false.
TRUE
FALSE
Agency Channel is ________Channel of HDFC Life
Proprietary
Non Proprietary
Agency Business works on these aspects-Emotional connect,Engagement Based model,Relation and Network. State whether the statement is True or False
TRUE
FALSE
