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Worksheets

business technology

Total questions: 60

Worksheet time: 30mins

Name
Class
Date
1.

Which two of the following are examples of electronic payment systems?

Select two answers:

a)

Instagram

b)

eBay

c)

PayPal

d)

Twitter

e)

Contactless debit cards

2.

Types of hardware

a)

Projector

b)

Database

c)

fax machine

d)

PDF

e)

scanner

3.

Which two of the following are disadvantages to consumers of buying clothing through e-commerce?

Select two answers:

a)

Risk of personal details being fraudulently used

b)

Increased costs and time of returning unwanted items

c)

Higher prices charged due to less competition online

d)

Business will need to follow legislation linked to trading online

e)

Difficult to establish brand loyalty

4.

When information is shared electronically between computers it is best known as:

a)

E-commerce

b)

E-tailer

c)

M-commerce

d)

Digital communication

5.

ABM means

a)

Automated Banking Machines

b)

Auto Banking Machines

c)

Automatic Bank Machines

6.

The use of technology in banking has made it easier for individuals to conduct banking transactions using online.

a)

True

b)

False

7.

a group of computers that are interconnected in order to share information or documents

a)

database

b)

PDF

c)

computer network

d)

scheduling software

8.

In which of the following situations is a local NHS doctor’s surgery most likely to use digital communication?

a)

In which of the following situations is a local NHS doctor’s surgery most likely to use digital communication?

b)

To text patients to remind them of appointments

c)

To receive payment for goods/services sold at the surgery

d)

To sell products to patients

9.

Which of the following is a disadvantage to a business of using digital communication?

a)

Can be inexpensive to operate and is widely used

b)

Storage costs are saved as data can be stored electronically

c)

Teleconferencing is possible which can produce cost savings

d)

No guarantee that messages will be received or accessed

10.

electronic mail, or a method used to write, send, receive, and store written communication

a)

PDF

b)

Database

c)

Web page

d)

Email

11.

software used to browse the World Wide Web

a)

Web page

b)

Email

c)

Database

d)

Web browsers

12.

Can technology help a worker be more efficient and effective?

a)

True

b)

False

13.

Technology has enabled customers to compare how much different businesses are charging for goods and services. This has led to greater competition in terms of which element of the marketing mix?

a)

Place

b)

Price

c)

Promotion

d)

Product

14.

software that organizes a collection of data

a)

Data

b)

Email

c)

Database

d)

web page

15.

Copyright infringement involves

a)

Using another person's original information with permission

b)

Using another person's software without a license

c)

Using another person's product as your own with a license

16.

Types of software

a)

Scanner

b)

GPS

c)

Email

d)

Fax machine

e)

Web browser

17.

Which of the following statements best describes the term e-commerce?

a)

Buying & selling products via hand held devices only e.g. smartphones

b)

Communicating and sharing information electronically

c)

Buying and selling a product using electronic systems e.g. the internet

d)

Gathering, storing and processing information electronically

18.

Technology has enabled businesses to reduce costs by searching online to find competitively priced raw materials. The websites of which stakeholder group will be used for this activity?

a)

Employees

b)

Suppliers

c)

Customers

d)

Shareholders

19.

a Portable Document Format used to send documents electronically

a)

Fax Machine

b)

PDF

c)

Web browser

d)

GPS

20.

Which of the following is an advantage to a business of using digital communication?

a)

Messages and data can be transmitted quickly

b)

Not all areas may be connected to the internet

c)

Can lead to excessive communication

d)

Training may be required to update employees on the use of digital communication

21.

Why is branding a business important?

a)

Branding is absolutely critical to a business because of the overall impact it makes on your company.

b)

Branding can change how people perceive your brand, it can drive new business and increase brand awareness.

c)

Obtain recognition and increase business value.

d)

Generate new customers.

e)

Improve employee pride and satisfaction

22.

Compared to other methods of promotion, businesses that promote goods and services on social media have been able to:

a)

Reduce costs as online promotion is often less expensive

b)

Increase costs as online promotion is always more expensive

c)

Reduce costs as online promotion is always more expensive

d)

Increase costs as online promotion is often less expensive

23.

E in E-commerce means

a)

Electric

b)

Electronic

c)

Elected

24.

What does ICT stands for?

a)

Integrated Communication Technology

b)

Integrity Commission Technology

c)

Information Communication Technology

d)

Information Commission Technology

25.

Technology allows businesses to streamline operations of similar tasks which minimizes waste and maximize profits.

a)

True

b)

False

26.

What is essential in branding a successful business? Choose all that apply.

a)

Advertising

b)

Customer Service

c)

Promotional Merchandise

d)

Reputation

e)

Logo

27.

Which of the following applications uses spreadsheet?

a)

Word

b)

Excel

c)

Access

d)

PowerPoint

28.

Unethical use of ICT in businesses include ALL of the following except:

a)

Copyright infringement

b)

Releasing customers personal data without permission

c)

Sending unwanted advertisements to customers

d)

Sharing information about the business on social media

29.

Which of the following is NOT a benefit of technology to businesses?

a)

Improved customer service

b)

Improved sharing of information

c)

Releasing clients personal data without permission

d)

Improved relationships with key partners

30.

a device that is connected to a computer to project the computer screen onto a much larger screen so that many people can view it at once

a)

Projector

b)

Email

c)

Database

d)

Scanner

31.

Which of the following are not examples of professional business attire for men? Choose all that apply.

a)

Dress slacks

b)

Cargo pants

c)

Sweatpants/Joggers

d)

Bowtie/Tie

e)

Designer belts with fancy buckles

32.

MIS means

a)

Management Information Services

b)

Management Information Sector

c)

Management Information Systems

33.

Which of the following best describes the purpose of eBay?

a)

To provide a social networking service

b)

To provide an internet based photo sharing service

c)

To sell products, often second hand, to other people electronically

d)

To develop business contacts

34.

software that allows you to create slide-show presentations.

a)

projector

b)

e-mail

c)

PDF

d)

presentation software

35.

Global Positioning System, or a receiver that transmits precise information about location, direction, local time, and speed through a system of satellites

a)

scanner

b)

GPS

c)

World Wide Web

d)

fax machine

36.

Which of the following are not examples of professional business attire for men? Choose all that apply.

a)

Dress slacks

b)

Cargo pants

c)

Sweatpants/Joggers

d)

Bowtie/Tie

e)

Designer belts with fancy buckles

37.

Which of the following technology is used to compose a letter?

a)

Excel

b)

Prezi

c)

Word

d)

Access

38.

A zoo uses Twitter to announce the birth of a baby elephant. Which of the following describes this method of digital communication?

a)

Video conferencing

b)

Social media

c)

Text

d)

Email

39.

Digital Communication Technology allows for instant messaging between businesses and its clients.

a)

True

b)

False

40.

Which of the following best describes E-commerce?

a)

Buying goods and services at the store

b)

Buying goods and services

c)

Buying goods and services over the Internet

41.

Why is branding a business important?

a)

Branding is absolutely critical to a business because of the overall impact it makes on your company.

b)

Branding can change how people perceive your brand, it can drive new business and increase brand awareness.

c)

Obtain recognition and increase business value.

d)

Generate new customers.

e)

Improve employee pride and satisfaction

42.

It is unethical for businesses to use software created by another person without permission.

a)

True

b)

False

43.

Which of the following tools is used for presentations?

a)

Excel

b)

Prezi

c)

Word

d)

Access

44.

In addition to its fixed premises, a designer clothes shop has launched a website in an attempt to:

a)

Increase costs

b)

Decrease costs

c)

Increase sales

d)

Decrease sales

45.

CAI refers to

a)

paying bills online

b)

electronic inventory control

c)

providing health care to remove areas

d)

individualized instruction

46.

What is branding?

(a)  

47.

A computer _______ is program code hidden in a system that can later do damage to software or stored data.

a)

pirate

b)

geek

c)

spam

d)

virus

48.

Which of the following is the importance of professional dress?

a)

Boost your confidence.

b)

Send the right message.

c)

Make your appearance a priority.

d)

Make the most of your budget.

e)

All of the above.

49.
All employee performance evaluations are rated and scored the same way in all companies. 
a)
true
b)
false
50.

In terms of computing, what does CPU stand for?

a)

Computer Power User

b)

Central Policy Unit

c)

Central Processing Unit

d)

Critical Patch Update

51.

What is branding?

(a)  

52.
When quitting a job you should to submit a formal resignation letter. 
a)
True
b)
False
53.

What is USP?

a)

Unique Selling Proposition

b)

Unique Selling Place

c)

Uniformed Selling Proposition

d)

Uniformed Selling Point

54.
A typical worker changes jobs several times during his or her career. 
a)
True
b)
False
55.

Which of the following statements is true about branding?

a)

Branding is important because it is what makes a memorable impression on consumers

b)

It allows your customers and clients to know what to expect from your company.

c)

It is a way of distinguishing yourself from the competitors and clarifying what it is you offer that makes you the better choice.

d)

All of the answer choices.

e)

None of the answer choices.

56.

What are examples of professional business attire for women? Choose all that apply.

a)

Suit

b)

Mini Skirt

c)

Collared shirt

d)

Closed dress shoes

e)

Leggings

57.

True OR False: In order to use a computer most effectively, you need to know how to program it.

a)

True

b)

False

58.

Firefox, Opera, Chrome, Safari and Explorer are types of what?

a)

Web pages

b)

Microsoft Windows programs

c)

Apple Mac programs

d)

Web browsers

59.

True OR False: A database is an organized collection of information with items that are related in some way to one another.

a)

True

b)

False

60.
Which of the following may be a reason for an employee's job termination?
a)
A company downsized or fails
b)
poor performance by the employee
c)
the employee accepts a job with a different company
d)
all the above