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Southwest Competitive Strategy

Total questions: 7

Worksheet time: 4mins

Name
Class
Date
1.

What type of competitive strategy does Southwest pursue?

a)

Overall Low-Cost Provider

b)

Focused Low-Cost Provider

c)

Broad Differentiation

d)

Focused Differentiation

e)

Best-Cost Provider

2.

What is the root of the competitive success of Southwest?

4 lines
3.

Southwest only uses one type of aircraft: to which cost driver does this strategy correspond to?

a)

Learning & Experience

b)

Economies of Scale

c)

Input Costs

d)

Capacity Utilization

4.

Southwest decided to launch an e-commerce platform where customers could easily purchase their flight tickets: to which cost driver does this strategy correspond to?

a)

Learning & Experience

b)

Communication Systems & Information Technology

c)

Input Costs

d)

Supply Chain Effciency

5.

Southwest regularly upgraded and enhanced its

management information systems to always be on top of performance: to which cost driver does this strategy correspond to?

a)

Learning & Experience

b)

Production technology & Design

c)

Communication systems & information technology

d)

Supply Chain Efficiencies

6.

Southwest undertakes point-to-point routes as opposed to Hub-and-Spoke on all their flights: to which cost driver does this strategy correspond to?

a)

Economies of Scale

b)

Supply Chain Efficiencies

c)

Capacity Utilization

d)

Input Costs

7.

Southwest is known to have the fastest airplane-turnaround rate in the aircraft industry: to which cost driver does this strategy correspond to?

a)

Incentive systems and culture

b)

Learning and Experience

c)

Capacity Utilization

d)

Economies of Scale