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Worksheets

Business English

Total questions: 40

Worksheet time: 21mins

Name
Class
Date
1.

What does he do?

a)

Electrician

b)

Nurse

c)

Cashier

d)

Firefighter

2.

What does he do?

a)

Producer

b)

Plumber

c)

Pharmacist

d)

Lawyer

3.

What does she do?

a)

Vet

b)

Mail carrier

c)

Doctor

d)

Soldier

4.

What does she do?

a)

Waiter

b)

Receptionist

c)

Vet

d)

Musician

5.

What do they do?

a)

Police officer

b)

Carpenter

c)

Optician

d)

Teacher

6.

'A product' is described as ...

a)

a thing produced by labour or effort.

b)

a system that provides the public with something it needs.

c)

the work or the quality of work done by somebody when servicing a customer.

7.

The first one made and not a copy.

a)

original

b)

popular

c)

value

d)

helpful

8.

Liked, enjoyed, or supported by many people.

a)

reliable

b)

high-quality

c)

popular

d)

high-tech

9.

The amount of money that something is worth.

a)

user-friendly

b)

simplicity

c)

helpful

d)

value

10.

Willing to help, or useful.

a)

popular

b)

helpful

c)

high-tech

d)

reliable

11.

Belief that you can depend on someone or something.

a)

trust

b)

original

c)

value

d)

high-quality

12.

Information or data that is accurate or able to be trusted.

a)

original

b)

reliable

c)

high-tech

d)

value

13.

Greater than the usual level or amount.

a)

high

b)

popular

c)

reliable

d)

original

14.

How good or bad something is.

a)

value

b)

reliable

c)

high-tech

d)

quality

15.

The quality of being easy to understand or do.

a)

original

b)

simplicity

c)

reliable

d)

popular

16.

Easy for people to use.

a)

user-friendly

b)

original

c)

popular

d)

quality

17.

Using the most advanced and developed machines, equipment, and methods.

a)

popular

b)

high-tech

c)

reliable

d)

original

18.

High quality material, nice design, small size, LED light, auto lights on in the dark, easily placed in the backyard, absorbing sunlight well even on a gloomy day, recommended

a)
b)
19.

A full-size experience of the thinnest, lightest notebook. It’s compact, powerful than the previous version I had. It delivers up to 20 percent faster performance with new seventh-generation Intel Core m3, i5 processors and up to 50 percent faster SSD storage.

a)
b)
20.

It has a great design with nice leather band, suitable for everyday casual wear. I found the battery life can last almost four days per a single charge.

a)
b)
21.

To see a doctor or a nurse.

a)

Doctor service

b)

Medical service

c)

Zoo service

d)

Airport service

22.

You need public transportation to go around the city.

a)

Room service

b)

Wake-up service

c)

Airport shuttle

d)

Car rental service

23.

I have a very important meetin tomorrow at 7:00 in the morning, but I don't have an alarm clock. I need a ______________ service.

a)

room

b)

cel fone

c)

laundry

d)

wake-up

24.

You are in a different country and you want to send some pictures to your family via WhatsApp. You need ________________.

a)

wake-up service

b)

uifi service

c)

Internet service

d)

maid service

25.

The hotel room is not clean. I need a ____________________.

a)

clean service

b)

maid service

c)

laundry service

d)

airport shuttle

26.

I went ... a business trip to Australia last week

a)

in

b)

on

c)

to

d)

at

27.

Most airlines allow you to have one ... bag for free

a)

nice

b)

luggage

c)

carry

d)

carry-on

28.

She had a lot of ... when she was traveling

a)

luggage

b)

busy

c)

hand

d)

meet

29.

Let's ... a meeting for Firday

a)

choose

b)

make

c)

set up

d)

find

30.

Two days ago I was busy ... for my business trip

a)

making

b)

setting

c)

packing

d)

doing

31.

_________________

a)

go sightseeing

b)

go skiing

c)

go shopping

d)

go walking

32.

I will travel to Mexico but I´ll stay there permanently. I need to ______ a ________.

a)

complain/ round flight

b)

book/ one way flight

c)

book/ round flight

d)

complain/ one way

33.

Whenever you cross the border between Brasil and Argentina, it´s mandatory to go to ________ so you can arrange your migration process.

a)

the insurance

b)

boarding gate

c)

lodging

d)

customs

34.

How would you present the price of this item?

a)

On Sale at 50% off for £11.99

b)

On Sale at 70% off for £11.99

c)

On Sale at 70% off for £39.99

d)

£39.99

35.

Which of the following happens after a sale?

a)

A seller helps customers with any complaints or problems.

b)

A customers helps seller with any complaints or problems.

c)

A shop assistant help customers in a shop.

d)

A customer ask to do about product.

36.

What is the meaning of customer care?

a)

he way that a customers deals with seller before, during, and after a sale, and the activities involved in dealing with customers

b)

the feeling of pleasure and achievement which your experience in your job

c)

a belief or opinion, often held by many people and based on appearances

d)

the way that a seller deals with customers before, during, and after a sale, and the activities involved in dealing with customers

37.

If you are not satisfied with the product, you should call

_______________and complain.

a)

custumer service

b)

custumers service

c)

custumer services

d)

custumers services

38.

It means the sweets and candies.

a)

confectionery

b)

confectioners

c)

confectioney

d)

confectioner

39.

Where is the toothbrush?

a)

Confectionery

b)

Toiletries

c)

Convernient

d)

Food

40.

The business that gets the job done efficiently and fast is the one that customers will come back to.

a)

False

b)

True