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WorksheetsCMSD 470 Chapter 5
Total questions: 10
Worksheet time: 15mins
What is a course of action taken to enhance communication?
Communication Style
Communication Enhancer
Communication Tactic
Communication Strategy
Maladaptive strategies cope with communication in an appropriate manner
True
False
Which of these is an example of an Anticipatory Strategy?
Breathe deeply, consciously relax, focus on the conversation, and attend to the talker’s lip movements
Becoming familiar with typical interview questions, key staff, and policies before attending an interview
Leaving the auditorium to go into the hallway with less people
Using Acknowledgement gestures such as (nodding)
Pretending to hear or understand something that is being said, and behaving in a way that shows you understand, even when you have little or no clue as to what is being said is best described as what?
Pretending
Capping
Bluffing
Agreeing
Which of these is NOT a communication repair strategy?
Confirm
Write
Exclaim
Fingerspell
Bluffs, speaks softly, avoids interactions, may avoid eye contact, smiles and nods (“Yes...sure...I see....)
Is an example of which communication style?
Passive
Passive Aggressive
Assertive
Aggressive
Using sarcasm and exhibiting sullenness, stubbornness, or procrastination is an example of which communication style
Passive
Passive Aggressive
Assertive
Aggressive
Tactics implemented by a participant in a conversation to rectify a breakdown in communication is best described as what?
Receptive Language Strategies
Receptive Repair
Communication Breakdown
Repair Strategy
Which of these is NOT a facilitative communication strategy?
Strategies that influence the environment
Strategies that influence the listener
Strategies that influence the speaker
Strategies that influence the reception of a message
What is the ideal communication style?
Assertive
Aggressive
Passive
Passive Aggressive
