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Offering Service

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

Can I ... you a hand?

a)

Need

b)

Help

c)

Be

d)

Give

2.

... like a cup of coffee?

a)

I will do

b)

Should I

c)

Can I

d)

Would you

3.

Rina : May I help you?

Dinda : Hmmm. Don't bother yourself, thanks.

The underlined sentence expresses …

a)

Offering helf

b)

Giving help

c)

Declining an offer

d)

Asking help

4.

Ali : Excuse me, Mam. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mam?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay.

The underlined words express ....

a)

Accepting service

b)

Declining service

c)

Offering service

d)

Refusing service

5.

Clerk : Good morning. .....

Fathan : Good morning. Yes, please. I’d like to exchange my rupiah for Australian Dollars.

Clerk : Okay. Let me check.

a)

Will you help me?

b)

Can I help you?

c)

Can you help me?

d)

What can you do for me?

6.

A : "What can I do for you?"

B : ........

a)

How are you?

b)

Here you are

c)

Yes, I am looking for jacket

d)

A black jacket

7.

Ryo : Sir, I think I’m lost.

Ocid: ………………………..

a)

Let me help you carrying your motorcycle

b)

May I help you? I have a phone too

c)

Would I help you? I know this place

d)

Can you help me? I don’t know this place

8.

Man : Could I hold your package while you sign in?

Woman : Thanks, that would help a lot.

What will the man probably do?

a)

Sign the package

b)

Hold the woman’s package

c)

Give the package

d)

Help the woman sign the package

9.

Man : What's wrong, Madam?

Woman : I can't open the door.

Man : ....

What is the most appropriate response to say next?

a)

What if I close it?

b)

What can I do for you?

c)

May I help you leave the room?

d)

Would you like me to open it for you?

10.

Jason : The suitcases you bought look very heavy.....

Priska : Sure, It's very kind of you. Thank you, Jason.

a)

Would you like to help me?

b)

Would you like me to help you?

c)

Would you like to bring it?

d)

Would I like to help you?